Went here for an A/C repair. Was quoted $961.61 before the service. Was told the service was…read more$961.61 after the service was completed. Once we went in to pick up the car, they told us it was $985.44. Wouldn't explain why the price changed. We paid and saw on our card we were charged $1015. Called them and they claimed they replaced our air cabin filter (we never wanted nor asked for that or approved it) and charged us for that as well as a surcharge we were not told about. They said they would refund those but we needed to wait to talk to Nick. Called Nick later and he said he will not refund anything like we were told we would. We paid for a service we didn't ask for and a surcharge we were not told about. Expect to pay more than you were told and for no reason. Shady business. Unfortunately now will have to dispute on our card.

This is a wonderful repair shop. Sometimes they have to keep your vehicle longer than places with…read moremore staff would, but it's worth it. Reasonably priced (half what the dealer was going to charge me for repairs) and knowledgeable employees. Honest. Didn't treat me with any less respect because I I walked into a service shop as a woman. I highly recommend them.

If you have a European car that needs a good mechanic, professional staff, honest, good quality,…read morework, and reasonable price the. This is your place for your vehicle to be service. And they stand behind the work. I would recommend to my friends and family.what really cool is that they not only keep everything on file but they would text it to your phone. I took in my Benz for service. The dealership wanted $6k. What they found was, if the part needed to be replaced, it'll be $1,600 parts and labor. The Dealership wants to rip everything out and start fresh. What my guy did was, locate the problem, wipe it clean, and it was fixed. Only paid for labor. 2-3 hours. And if the problem does come back, then we will do the service. You can't find honest people. And this was my second service. These guys are awesome.

These guys are some of the last honest mechanics you'll find. My vehicle had an airbag light on and…read morethey did the diagnosis, took the time to research the problem while I waited and gave me the super simple DIY solution. Didn't charge me a dime. Wouldn't even take my money when I offered. They could've easily fixed it themselves in 2 minutes and charged me the shop minimum but didn't. Couldn't recommend them enough.

My engine light came on two days before I was leaving for Houston. I freaked out. They checked the…read morecar thoroughly and there was nothing major wrong. I was still worried. The mechanic went through ALL the possible scenarios of what MIGHT happen on the drive. He thought there would be no problems. And he was right. The trip was problemless.

5 stars! - the folks at C&S are terrific and always give courteous, professional, experience-driven…read moreadvice and quick service. Because I have a high-end type car, I found myself driving to Nashville for service, beforehand. From my first oil change at C&S, I have been a faithful customer who does not fear either their lack of knowledge or an oversell. I have probably saved hundreds PLUS I'm not driving 100 miles round-trip! Earl is a gem and knows his stuff. They handle nearly all makes of cars, but are also knowledgeable in the Mercedes, Porsche, Range Rover realm, so fear or not. I also take my wife's Lexus there. This is what a first class repair/maintenance facility should be like.

Super grateful to Crain's! Been here for a few years but never used a repair shop before here so…read morewhen my car died last week I didn't know who to go to. I went to them because I pass there regularly and see they're always bustling with business. Nervously I place my trust and car in their hands and they did not disappoint. They were booked all week but she still squeezed me in. The repair was minor and so was the charge. I don't know anything about cars and they could've taken total advantage of me but they didn't. They got a fan and customer out of me.

Ive been having a simple issue that i could have done myself. I was at work down the road and they…read moretook it in as a walk in. I got there and they said they didnt work on my manufacturer but because it was a valve stem thats too easy for them to do! They could have replaced the entire thing and charged me $75-$150 that i was expecting. It wasnt full valve stem so it was just the top piece they changed out. They told me it was gonna be a bit of a wait. Came out to $20 and didnt even take them 45 minutes. Awesome fast service, friendly people. Me personally as a shop i wouldnt have touched my beater with a 10 foot pole. Very appreciative!

Just called to check on pricing........ person on the phone said $550 for the job I asked for (no…read moreparts would be required for this service) then I asked what their labor rate is and he told me $160/h, I have already checked AllData for the man hours and it says 2hrs so the price should have been $320 sorry not getting my business.......

Brad is a wonderful mechanic i have been very happy with this company…read more He did everything he could for my 2014 Nissan sentra. But my car was a lemon from.the start. The last time I had it in the shop it was beyond repair. He is a honest an caring man. When i get anothet car im going to always have Brad an his company work on my car Thank you so much Helen Scott​

The repair work was poor due to the front end not being aligned as it should. The paint job isn't…read moreso great, but my vehicle does look better. The price of the labor, paint job and the time it took to get it done wasn't worth what they're asking. Their professionalism isn't great as they lack communication and consideration of customer's vehicles. I would not recommend. It's not worth spending your hard earned money at Crossland Auto Repair.

this is a great family business they work well together they work great with the customers and a…read morecommunity. Their hard work shows in their ability to get your car/truck to run perfect!

Honest, affordable and kind people! Draven is straight forward with repairs that are needed. He…read moredoesn't try to up-sale or add on unnecessary items. Anytime I've taken my vehicles to them, I've always walked away with exactly what I ask for. I had my alternator replaced along with some other lights on my dash taken care of and the communication was smooth. The service here is unmatched- price & hospitality wise!

Hands-down, best place to bring your vehicle! They even took care of my BMW and not at the regular…read moreBMW rates. Very honest and reliable. Very, very fast service!! Highly recommend

Got an estimate of ~800 said it might be more was over 1100. Told me ac was fixed didn't even get…read moreout of the parking lot and it wasn't. Had to get a ride there, now I had to get a ride back home. Later that day I had to come back and pay $37 for an uber. They wouldn't give me any sort of discount on the work or reimburse me for the uber. Said they would give me 10% off the next time.... More of the principle of the matter. I get it things happen, but that is part of owning a business. A lot of my time wasted. At least they had it done in two days....

My Mercedes Amelia and I are so pleased with the service, honesty and costs of replacing the…read morecomputer and dedicated workman it getting my girl back on the road. I highly recommend St B Automotive to anyone in need of issues concerning vehicle repair. Thanks gentlemen. Bobby Keel Multimillion selling Songwriter.