Awesome place I needed one tire and they hook me up also they have this give a away thing it's…read morenice(not going to tell it all you'll have to come in and purchase tries to find out), customer service on 10. Highly recommend this place....

My boy! Been known Rick since 2009! Since I've been stationed in Fort Campbell until I retired! I…read morelove this place. They are definitely family to me. This place has seen me grow up here from my army days to getting married and having kids. Yes I've been coming here this long and I'm always taken care of! Make sure y'all tip these guys good! They work hard and they're the best mechanics out here in this area.

Best service I've had in a long time quick professional and friendly.I was very comfortable with…read morethe people. Highly recommend

When I brought my car in for AC repair, I was told the system would be charged with a coolant…read morecontaining dye to check for coolant leaks. I was not told my car would be taken out for a test drive, inspected for anything but my AC. I received my first phone call, telling me about the problem with my AC. It could be corrected; the cost would be $2065. My second phone call was to inform me the mechanic had found other issues with my car, plus the mechanic had broken my engine oil dipstick. There would be an extra charge to me for the replacement of the dipstick. My car had just gotten a complete checkup 30 days prior and except for the engine oil leak none of the other items mentioned were found at the prior inspection. when I went to pick up my car, I was directed to the credit card reader to make my payment. Upon review of my statement, I seen that I was charged for using my credit card. No one told me there was an upcharge for using my credit card. I was also told that my oil change was 10,000 miles overdue. I asked if anyone had checked the windshield sticker, to actually see when my last oil change was done. That was a collective NO. I would not recommend this A&R auto repair on Warfield to anyone.

I didn't purchase my Subaru at this location and this is the first time I have used them for…read moreservice for my Subaru. We have had our Kia serviced with Wyatt Johnson in the past and it was a hit or miss experience. My Positives: I took my Subaru Forrester in today for a recall on the brake system and spring coils. I also had them replace the rear windshield wiper, since that is a Subaru only part. Marvin checked me in, texted me with an update, and called me when the repair was completed. This guy was really overly great and helpful in the process. He was spot on, almost to the minute, of how long it would take to get the repair done. My critiques: When I initially called to schedule the repair I was a bit turned off by the person on the phone (don't recall her name) because I have a 1hr 45min drive to the dealership and asked about the time-frame of the repair. I was told I would have to ask when I showed up at the dealership. Typically dealerships will quote me the "billable labor hours" of the repair, which at least gives some indication of the overall time. When I got in my car it smelled like cigarette smoke. As I have asthma, I'm overly sensitive to smokers and this was a bit of a turn-off.

lady in finance is rude and unprofessional will not come back here sold my car here buy wish I…read moredidn't

I would like to share my experience with integrity diesel because it was definitely a bad…read moreexperience. I dropped my 2016 ram 2500 Cummins off with a P0750 code that indicates something is wrong with the solenoid pack inside of the transmission. The P0750 code is only indicative of an electrical failure. After 3 days of it sitting in the parking lot, they were finally able to pull it in for a diagnosis. Over the phone I explained some more in-depth troubleshooting steps that included a wire swap on the harness (I did not have the dealer tool to be able to do this myself) to rule out if it was the shift solenoid or the PCM. The next call I received from integrity was them saying the whole transmission needed to be replaced and they did not bring up the solenoid issue until I had to ask if they did an ohm test on the solenoid pack. Over the phone I was told that the transmission pan was full of metal, and the fluid was burnt, the fluid was due to be changed, it was dirty but not burnt. I requested photos of the transmission pan and once I received them, it didn't have excess metal or clutch residue in the pan. I was then quoted a handful of 68rfe's that started at $9000 ranging to $15,000. Well over the normal market price for a rebuild or a swap. Once I received my truck back, I pulled the CVI readings for each gear and they were all indicative of a healthy transmission, so I brought it to a different shop that properly diagnosed the issue and replaced the solenoid pack, and the transmission has run great since. I would not recommend bringing your truck to integrity for any short of diagnosis with a dodge transmission, they will attempt to quote you a new transmission as a money grab. Attached are the photos the tech took of my transmission pan with "metal all over it" and the readings of my CVI.

Stopped in too see about having my car looked at for headlight issues. Because I had my car looked…read moreat before by another mechanic and was told it was my ballasts and that they couldn't order them. I had to order the parts myself. Which I did and explained to the man that I knew what was wrong and asked if they could do the job and what it would cost me to make sure it was the ballast and if they could do it. They said, yes and I was quoted it would be $50 and if they did the repair it would be deducted from the bill. Made an appointment for Thursday at 7:30 am Dropped my car off as scheduled, and was told they would call by the end of the day. Never received a call at all that day. On Friday around 10 am I called them to find out what was going on. They said, that a car ahead of me was taking longer than expected and I would be up next. Around 4 pm I started calling...thinking they were open until 5:30 pm. All I got was voicemail and left a message for them to call me back. I got no response at all that day. So I'm assuming they are open on Saturday...my bad. After checking their website...found out they were closed on the weekend. On Monday morning I called and asked why wasn't I called on Friday. Their response was, oh we close at 4 pm on Friday. I responded, that's not what your website advertised...it says your open until 5:30 pm and you need to change that. They didn't even seemed concerned. They said, that by the end of the day they would know something. I told them I really needed to know for sure by the end of the day because my son was flying in the next day and I had to go pick him up. Because they had to take bumper off to replace the part...they could put it back together but I would be out more money for them to take the bumper off again. So I said just fix it and I ended up renting a car for 3 days. On Wednesday they finally got to it and now I have a defective part. I was charged $100 instead of $50 that I was quoted. I told the owner Tommy that was not what I was quoted. Tommy said, well that guy quit and that was not the price. Never have I encountered such bad customer service. I almost felt it was like my fault for he's excuses. Communication is nonexistent. Every time I was in there I had to wait while Tommy was on the phone always. They need to change their name Integrity...too I DONT GIVE A F***

Super thankful for this shop which now has our dedicated business! We went the day of the ice…read morestorm, desperate for new tires because ours were bald. I'm not sure if it was the owner, but he was super helpful and quick despite not even being open for business that day - he stayed to help the community, including the several others that showed up while my husband was there. The value was very fair - but honestly, they'll get our business because of their character and how they run a business! Definitely better than any chain. 5/5, cannot recommend enough.

Great experience! Professional and fast service. I was driving a borrowed car when I hit a pothole…read morethat blew a hole in the tire. They were open on a Sunday and provided comparable tire options, they also reshape the rim that had a couple of dents and polish up some scratches as a result of hitting the pothole. New and used tires are reasonably priced!

Absolute f***ing rip off of a place. They wanna charge me $1700 to fix an AC hose that's leaking…read more When I kindly declined they still are charging me $620 for a diagnostic. Anyone with half a brain knows it doesn't cost over $600 to diagnose a f***ing car.

Was looking for a mechanic to swap out my battery terminals as I was unable to do it myself at…read morehome. Let me just say that the A&R crew were all so incredibly helpful and kind. Being a woman it's always a toss up bringing my car in to a mechanic and bracing to be "talked down too" about what needs to be done. But not here! A&R respected me, understood that I already knew what I needed done and never tried to upsell me in anything. Their diagnostic check comes with photos showing you exactly what they find and they were so friendly going over everything with me on the phone and discussing what I should do in the future for tune ups without trying to push me into anything today. My battery terminals were replaced and my car was seen and repaired in about a 3 hour turn around! Pricing seems fair, repairs are never cheap and diagnostic prices are on par with dealerships. I feel like my money was well spent with a crew that cared! Will be my new go to mechanics in town for sure. Thank you!

I arrived at 8:30 am this morning and they were able to put me on the list fix my exhaust leak…read moretoday. They found multiple issues and showed them to me and proceeded to repair the issue quickly for half the price of other shops. Truck runs and sounds great. Will most def do business with them again.

I had an excellent experience. Last year, I received a 2004 Ford Taurus SES from my father, and it…read morehas been my runner vehicle for my light fixture and décor business based out of Atlanta, GA. The car has over 300,000 miles on it but has always run like a brand-new vehicle, so when I started having issues with it struggling to accelerate past 40 mph and having trouble going up hills, I knew something wasn't right. When I first got the vehicle, we took it to Pep Boys, and they recommended that we visit a muffler shop to have the catalytic converter inspected. It was rusty, and although there weren't any visible holes or broken parts, we were told it was fine but I found out that that's not a part that you could just inspect from the outside. A family friend of ours, Demetrius R, who is a mechanic initially offered to do the work for us at a great price, but he actually ended up recommending Kraft Street Muffler -- and I'm so glad he did. I ordered an OEM catalytic converter from AutoZone ahead of time, and when I called Kraft Street Muffler for a labor quote, I was shocked to hear it was only $150 before taxes. Even better, they were able to get us in immediately, and the entire job only took about an hour. The technician who serviced my vehicle was extremely friendly, professional, and very knowledgeable. He took the time to educate us about the car and explain things in a way that went above and beyond what I expected. Since the repair, there are no more check engine lights on, and the car runs even more amazing than before. Faster and more powerful. Overall, it was a smooth, affordable, and trustworthy experience. I will absolutely continue to use and recommend Kraft Street Muffler to anyone needing exhaust or catalytic converter work.

Go elsewhere to get service on your vehicles. There's not enough space here to list everything,…read moreincompetence x 10. Price, timing, quality of work performed! Not good!

The absolute worst place to get an oil change and tire rotation. They pretend to do an oil change…read moreand tire rotation, vehicle inspection and top off in 10 minutes. What a joke!!!!!! NONE OF IT WAS DONE and refused to show me the video of them completing the work. Well, surprise surprise, none of it was done and they even tried to charge me for it. When I called them out on their lies, they kicked me out. Also, don't leave your vehicle with them, because the time before this I actually caught them going to a grocery store with my vehicle. These people are CROOKS!!!!!