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Recommended Reviews - Spectrum

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Reviews With Photos

Royce L.

I know they used to be Time Warner and I told myself I would never use Time Warner again. However, I recently moved and had to use them because I had no other choice. I will say that I was more impressed with them now. The service was good and billing was easy. There's an App you can go thru as well which is easy to use and to navigate. The store is impressive as well. I remember that you used to want to avoid going to the actual store but this time around was fine. The store is huge with plenty of space in the waiting area. You sign in at the desk and you wait your turn. It wasn't too busy when I was there but still the wait was nothing and everything was smooth and easy.

Lower level queens center mall
Basia L.

I feel bad that this location doesn't get good ratings because I've ALWAYS had good service here. I came in again today to work on a billing issue and I actually had the same tech who helped me on my last visit, Sabbir, who is SUPER good at his job, super friendly and helpful! As someone in the service industry, I truly appreciate good customer service and Sabbir embodies this. Promote this man! Also, I've dealt with Verizon customer service and had a TERRIBLE experience in the past, so dealing with Spectrum customer service is truly a breath of fresh air.

Lounge

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5 months ago

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14 days ago

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2 years ago

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11 months ago

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1 year ago

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10 months ago

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7 years ago

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4 years ago

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3 years ago

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8 years ago

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6 years ago

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5 years ago

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7 years ago

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6 years ago

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8 years ago

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6 years ago

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6 years ago

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7 years ago

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5 years ago

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7 years ago

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6 years ago

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7 years ago

Worst internet provider. They raised my bill without any notification and also worst service. Never again

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7 years ago

Poor customer service. Your reps are unprofessional and act like giving you a discount or promotion comes out their personal paycheck. Rude.

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9 years ago

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8 years ago

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7 years ago

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7 years ago

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8 years ago

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9 years ago

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7 years ago

What a lousy place. 30 minutes to drop off cable boxes. Understaffed. A very broken company.

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8 years ago

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8 years ago

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11 years ago

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10 years ago

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10 years ago

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10 years ago

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11 years ago

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11 years ago

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9 years ago

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Ask the Community - Spectrum

Review Highlights - Spectrum

sorry forgot the name) he was very helpful and knowledgeable about technology and even suggested a router that might get us an even quicker connection.

Mentioned in 4 reviews

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Spectrum - televisionserviceproviders - Updated May 2026

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