Saw me right away as a walk in and readjusted my watch within 5 minutes ($30)! Thanks Ron! Very…read moreprofessional and courteous.

Brought my expensive watch there to get battery replaced. Tried to charge me over $1,000, saying it…read moreneeded "a major overhaul, the battery isn't the problem. " I took the watch elsewhere.....guess what? Battery replacement and clean/polish for $165. Avoid this crook.

I have purchased a number of watches in a variety of price ranges as well as having a number of…read morecleaning/ repair services done on complicated time pieces on every occasion I have been treated with respect, with patients an understanding. Morris, Victor and Michael have always been very professional. The repairs have stood up very well on a very high-end piece, the turnaround time has been excellent. I have recommended Joseph Edwards to a number of friends and coworkers. They have come away with the same impression that I have. That is how I know they are the real deal because they are true professionals 100% of the time. Thanks guys will visit soon and thanks as always

Morris and Michael are courteous, knowledgeable, and no BS when it comes to selling watches…read more Morris took the time to walk me through all the functionalities of my new watch, and made sure I knew what to do and what not to do to ensure the longevity of the watch. I'll be coming back again for any future buys. I also won't forget Morris' biggest piece of advice which was, "wear the watch".

Mikhael looked at my watch on the spot and diagnosed the issue and gave me a quote immediately…read more Meanwhile the other mainstream watch repair store in midtown that I took it to took 2 weeks to diagnose it and quoted me $650 and 4 weeks of work. Mikhael did it for $300 and had it back to me in 2 weeks. This guy is no BS and knows his stuff. If you go to him, his stall is all the at in the back right corner of the floor. Don't let any of the other stalls try to tell you that they are him.

I love this shop, today I went for the second time to repair a vintage Seiko watch from my…read moregranddad, and it took no more than 10 minutes for the fix at a very reasonable price. The store itself is small but a wonderful workshop with classic tools and equipment that are, of course, still in excellent working order. It feels like you are walking back in time when you go inside. Note that it's not immediately obvious where to find the store: there are two stores with "20 W 47th st" listed as the address. Go to the store on the right (all ground level no elevators), then walk to the very end. Once you get to the back, turn right and walk to the end of the hall. Voila you are there, you'll see the sign for Precision Watch Repair

Long service counter in the rear of a multivendor storefront. I have been there several times…read moreeither for watch batteries or straps. Inexpensive. You can be in and out in less than ten minutes. Large selection of vintage watches. Close to Penn Station.

I brought a watch here to get a band and battery replaced and was in and out in less than 15…read moreminutes. The watch now works great! I cannot recommend this place enough! It was a very good value as well! I will definitely be bringing more watches here in the future!

NEW YORK CITY/Midtown: Tucked inside Grand Central Terminal, Grand Central Watch is a true…read morehorological institution, family-owned and expertly run for more than 70 years. Their reputation for watch repair is stellar, with the skill to handle everything from quick battery swaps and band adjustments to intricate restorations and full-service overhauls across all makes and models. If you are looking to sell your piece, they offer trusted appraisals and authentication services. On the flip side, if you are ready to elevate your collection, their curated selection of restored vintage watches and new timepieces is worth browsing. They even repair jewelry, making this a one-stop shop for treasured pieces. All this is backed by a great team with the best customer service. One of our favorite things is their social media content. Their videos are packed with insight, history, and behind-the-scenes knowledge that makes the world of watches feel even more fascinating. Grand Central Terminal is dog friendly, and the team here loves welcoming four-legged visitors. You will find them down the 45th Street passageway near Track 38, ready to help with anything your watch needs. Can't make it in? Their mail-in service keeps your timepiece ticking no matter where you are.

They switched my wristwatch leather band in under 5 minutes and had a great selection at a…read morereasonable price. Highly recommend. Make sure you request to keep your original clasp. Service was brisk but friendly.

Went in for a bracelet adjustment on my wife's watch. Staff was super friendly and attentive…read more The watch selection is over the top, awesome selections.

I had a pleasant experience purchasing a Cartier watch from this AD in Bryant Park. Though the guy…read moreat the door didn't acknowledge my presence while he did for others when I entered, Racha was very friendly and accommodating when I wanted to try on a couple of options I had in mind. The options are pretty limited but if you know what you want and you know it's in stock, the whole process is very easy and smooth. She offered me a glass of champagne along with a bottle of water and chocolates while we did all the registration, sizing, payments, etc. I was in and out of there in less than an hour and was satisfied with my purchase.

An amazing, personable business run by kind people. They had many options for what I was looking…read morefor, and their pieces were all beautiful. They were able to help me in a pinch and get a beautiful necklace.

Cliff is a legend, true master jeweler who stands by his quality of craftsmanship…read more There is a reason why this institution has been around in NY for decades, and you would be lucky to become a customer. Knowledgeable, considerate and friendly, but all of that is moot if the resulting work is not on par. Well, in this rare rare case for Manhattan, all of these qualities are there, so give them a shot and be prepared to be pleased.

[scam artists akai/ ay jewelry scam artists] do not spend a…read morepenny here they like to pretend they are traxx & sell people 10 karat gold as 14. as well as telling people they ran out of pieces that are exclusively made @ traxx and if you don't believe me look it up yourself trap lore ross on youtube i'd give you zero stars if i could still write this review

DO NOT TRUST AY JEWELERY. I took two vintage rings to be resized - one came back with a missing…read morediamond and the other two he completely polished and took off all of the patina. Yes - he has a sign hanging in his shop that he is not responsible for missing diamonds, but an honest worker would tell me up front, instead of WAITING FOR ME TO NOTICE. Plus an experienced worker would have asked me if I wanted the patina taken off all of the rings. I had to go back a second day for him to fix everything, and even then, the whole experience left me with a horrible impression. I want to save anyone else who cares about their jewels from coming to this man!

Absolutely Amazing Experience here... Courteous, Friendly, Professional Service & they did a…read moreFantastic Job Fixing a broken, Family, Silver Cuff that I Cherish.. Thanks, Eric & Staff for a Rewarding Visit! How ALL Businesses should Operate!

I cannot recommend enough that you stay away from this company and all of the other watch companies…read morethat Eric runs, including Chrono Nation. I brought in a watch to Eric, and awaited an estimate. When I came back to pick up the watch (deciding to instead have it serviced by another watchmaker), he claimed there was a misunderstanding, and that he serviced the watch anyway, so I paid for the service. Lo and behold, the watch was still having the same issues, and I questioned if he really serviced it or not. He yelled at me and told me it absolutely was, and that he can't make any watch run perfectly. I then brought the watch to another watchmaker, who said he was confident the watch had not been serviced--it was bone dry, clearly not lubricated, and he could see the specific gears that were grinding up against each other. When I brought this to Eric's attention, he yelled at me again, and said that other watchmakers aren't trustworthy because they're trying to steal his business. Eric is the type of proprietor who helps give the Diamond District its bad reputation. He is not a watchmaker, has no clue what he's talking about, and if you try to question him, he yells at you and tries to belittle you.

Not sure what the deal is with this place... I collect watches and have a large collection. I work…read morearound the corner and it popped in twice to sort of look around and see if there's anything that catches my eye that I might trade in some pieces for. Both times I've been there today. He wouldn't me and showed me like one watch but I asked like one or two questions. They're just like thank you goodbye basically I can get the hell out of the store. We have a great inventory and a lot of the pieces I've never actually held so you're kind of wanna look at them before you spend. I don't know $50,000 or something.. anyway I don't think I'll be walking in that store again

I have a 12 year old DLC GMTII with a worn oyster bracelet. I tried several other online sites…read morewithout success. Boris at Motion In Time texted back right-a-way with a price to replace the bracelet with a new DLC coated one for a great price. (I was quoted a higher price to repair and re-cost the old bracelet from a watchmaker in London). He turned around the watch by the end of the week and shipped it back overnight to Portand. Couldn't be happier with a watch that looks as good as the day I bought it 12 years go. Thanks again Boris.