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Time Piece

4.7 (62 reviews)
Open • 10:30 am - 7:00 pm

Services - Time Piece

Jewelry cleaning

Jewelry repair

Watch cleaning

3 More Services

Watch part repair

Watch part replacement

Watch seal testing

Time Piece Photos

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Recommended Reviews - Time Piece

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Reviews With Photos

The storefront in the West Village
Moses S.

I have nothing but high praise for this watch shop. Mr. Ruben B was amazing to woro with; he is kind and thoughtful towards his customers. I came in the shop to have some watch bracelets replaced and he was very helpful. Not only does he exude professionalism, but he provides skilled service with a heart. He was honest about his opinions on which watch straps were best, and even talked me through the process of replacing my case back. I will definitely go back here to have my mechanical watches serviced in the future. I highly recommend this place! Shoutout to Mr B for the wonderful experience!

Incredible experience. I had a bracelet that needed to be fixed, when I went to another place they said it would take a week for $100, this place fixed it in two minutes for almost half the price. Ruben helped me out and is an incredible guy.

business card
Chunjai K.

I need to get my expensive watch battery replaced and Time Piece is on the same way I'm going to. Ruben is super professional and knowledgeable. With just battery replacement if it is regular watch, I can go to any watch store but with this watch that need lots of care and the person have to know what he's doing. He works quick and also clean my watch after changing the battery.

pretty ring, no so pretty hands

I took my husband's gold Movado to Timepiece to have it assembled and cleaned. I had gifted this watch to my husband 40 years ago and he dropped it and it laid in pieces under our refrigerator for the last month. Ruben cleaned the pieces, reassembled watch and charged basically nothing! I am giving it to my husband for his birthday next week. Poor watch! Anyway, while waiting for watch I noticed Albert working on jewelry. I had a wedding band that I rarely wore. I asked adult daughter if she would wear it, "No, too showy". My husband had bought me this diamond eternity band after he lost my simple but pretty wedding band at the airport. I asked Albert if he could chop up my ring and make it into earrings that I could gift to loved ones. "Of course", he said and the next day I dropped off my ring. I must admit to a certain amount of anxiety. I handed this ring to a complete stranger and asked him to chop it up. What Have I Done!? A few days later I got the call that the earrings were done. I was so amazed at what Albert had created that I actually cried when I left their shop. There were my 15 sparkling diamonds set in their original platinum! He attached yellow gold posts explaining that white gold doesn't adhere well to platinum. He then dipped the posts in platinum. Albert also set the lone stone in a pendant which I never paid for. Very lovely. I accidently walked by this neighborhood shop where these two gentleman do their craft with such pride and professionalism. Very rare indeed. What to do with my husband? Even Ruben and Albert can't fix him!

Ruben at TimePiece is amazing -- an old-school craftsman and a friendly genius. I brought him a vintage Piaget tank watch that had been left to me by a dear friend but which hasn't worked in almost 30 years. Ruben diagnosed that the movement was rusted through from water damage. He was able to clean and restore the watch completely with original manufactured parts. Unbelievable -- I love my watch and I can't recommend Ruben more highly.

Rolex insides
Gabe G.

Ruben was so helpful in repairing a couple of watches I brought in that desperately needed to be fixed over the past few days. It was a great experience and at a great price point. I couldn't be happier! He was super fast and I love how they all look now. He sent photos of the progress too, which I really loved. If you need your watched serviced or repaired in Manhattan, come here!

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5 months ago

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2 months ago

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3 months ago

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6 months ago

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1 month ago

High prices for watch repair and refurbishing. Can get the same work done elsewhere, at the same quality, for considerably less.

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7 months ago

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3 months ago

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8 months ago

The owner couldn't have been kinder or more helpful. Friendly, efficient and affordable.

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9 months ago

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11 months ago

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2 years ago

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6 years ago

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3 years ago

Best service, very good quality good value, and service is perfect, good costumer service

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7 years ago

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Grand Central Watch

Grand Central Watch

4.2
(207 reviews)
•$$

My watch band broke at work today. The wristband spring broke so there was nothing connecting the…read morewristband to the watch anymore. I happened to be in Grand Central Terminal in Manhattan today, so I ran over to Grand Central Watch to get an estimate. I was really upset because my wife bought me this watch on vacation years ago, so there is a sentimental attachment to it. The owner saw that I was stressed out and she looked at it, turned around, fixed it in about a minute and handed the watch back to me. I was really nervous because I didn't know how much it was going to cost. I asked: "How much is the repair?" She replied, " There is no charge. Just leave me a review on Google." I couldn't believe it. I didn't know there was any place left on earth like that. How could I not leave a review after that? Five stars!!!!!!!

NEW YORK CITY/Midtown: Tucked inside Grand Central Terminal, Grand Central Watch is a true…read morehorological institution, family-owned and expertly run for more than 70 years. Their reputation for watch repair is stellar, with the skill to handle everything from quick battery swaps and band adjustments to intricate restorations and full-service overhauls across all makes and models. If you are looking to sell your piece, they offer trusted appraisals and authentication services. On the flip side, if you are ready to elevate your collection, their curated selection of restored vintage watches and new timepieces is worth browsing. They even repair jewelry, making this a one-stop shop for treasured pieces. All this is backed by a great team with the best customer service. One of our favorite things is their social media content. Their videos are packed with insight, history, and behind-the-scenes knowledge that makes the world of watches feel even more fascinating. Grand Central Terminal is dog friendly, and the team here loves welcoming four-legged visitors. You will find them down the 45th Street passageway near Track 38, ready to help with anything your watch needs. Can't make it in? Their mail-in service keeps your timepiece ticking no matter where you are.

Time Piece - watch_repair - Updated July 2026

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