My vintage Enicar diver is back up and running accurately. Expert, honest service at a reasonable…read moreprice. Highly recommended.

Approved repair for a watch with them 4 months ago. Watch still not repaired, and they get…read morebelligerent and stonewall me when I ask about it. They will not estimate a date of return. I suspect the watch is lost or stolen, and they are just waiting for me to go away.

I stopped by Spivak Jewelers for what I thought would be a very minor service--a simple watch…read morebattery replacement. The store was absolutely packed, and it was clear they were spending a lot of time helping customers find the perfect engagement rings and jewelry. Despite how busy they were, someone immediately stepped away to ask how they could help me. Even though my request was small, I never felt like an inconvenience. They treated me with the same attention, kindness, and professionalism as someone making a major jewelry purchase. That level of customer service is rare these days. It's easy to focus on big sales, but the team at Spivak Jewelers showed that every customer matters. I truly appreciated how quickly they took care of my watch and how genuinely friendly everyone was. If this is how they treat someone coming in for a simple battery replacement, I can only imagine the care they provide for their jewelry customers. Highly recommend Spivak Jewelers for their exceptional service and the way they make every customer feel valued.

I had a wonderful experience selling my jewelry here. This is a family-run business, and from the…read moremoment I walked in, everyone was so friendly, welcoming, and professional. They made me feel right at home and took the time to answer my questions without making me feel rushed. The entire process was honest, straightforward, and comfortable. It's clear they truly care about their customers and take pride in what they do. I highly recommend them for anyone looking to sell jewelry or for any of their jewelry needs. I will definitely be returning in the future! I will also refer anyone I know to them.

My initial impression after calling the store to get information about an item on their website…read moreleft me feeling doubtful that I would actually visit the store. The person answering the phone was not helpful and did not offer any suggestions. No doubt the business is reputable and well established. Unfortunately, my experience was not positive.

Fast, friendly, quality and reasonable price. I brought in a men's bracelet with cosmetic…read more scratches. They polish it up like new. It took 5 mins where as other store sends it out and takes a week to get it back. I did check other jewelry stores and was charging more than double price You can see the difference

Every year, I attend their annual watch sale. The prices for luxury watches like Omega and IWC are…read moreover 30%. All have full warranty and are not black market ... they are fully warranted with papers, and boxes .., Get on their mailing list. The savings are unreal.

Wonderful staff!!! Fabulous selection!! They go above and beyond to make the customer feel happy!!…read moreThank you especially to Mimi who was kind and very helpful !

Service was timely and good. Nice people. Bill is a good guy . Knows his stuff!!! Highly recommen…read more Shop has a full array of inventory and repairs

Expert jewelry and watch repair. Owner is a character and a skilled craftsman, and the staff is…read moreprofessional. They have yet to not be able to fix what I have brought in for repair and I hate to say this, the prices are very fair. If you watch needs tending to or you have jewelry that is damaged and cannot be worn, an appointment at this store is a must. On Wednesday you can walk in no appointment needed.

Friendly service of the highest level. Fast and efficient performance. Problem was resolved with…read moreaccuracy and economy. Great price.

Great good no problems My Rolex was clean and polished…read moreperfectly I will go back again for service Thanks d wight

Excellent service. Repaired an old clock that I was going to throw away. Works like new.read more

Jim had been my mom's "Clock Guy" for years and years. When she passed away, we took all of her…read moreantique clocks to her "Clock Guy" for repairs/restoration before distribution to her heirs. Jim is the BEST. He's everything you'd want - meticulous, clean, and thorough. We all HIGHLY RECOMMEND!

NEVER NEVER NEVER PURCHASE OR HAVE SERVICE DONE HERE I took…read more5 of my watches here for battery replacement and one being a scuba dive watch I use diving had paid extra to vacuum seal. couple days later it rained and water got into watch, see photo. readers digest version 6 round trips they broke my watch and was rude about it...I talked to a Rebecca S. ..Dereks secretary she was argumentative, rude, arrogant. I had to take them to court and received a judgement against them $724 This all took over a year... it was all about principle.. all I ask for was a new scuba dive watch but only offer 50% off meaning no accountability on their part. They are all over priced but I originally felt buy local... boy that was a mistake in their case. I spent thousands at their store for myself and gifts...this how they thank me..one watch could of sold a dozen

Brought my son there for a birthday present so that he could pick out a watch. After looking at a…read morecouple different options we chose the one he wanted and paid. I was told to come back as they sized the watch. We walked down a bit and both the jewelry store and Boscovs had the watch cheaper(25%). I went back to the person that helped us and she said they don't honor price matching and wouldn't even entertain a refund. I have not even took the watch yet. Poor customer satisfaction and experience. Business that wants return customers shouldn't treat customers that way. I will not do business with them in the future!

Great, honest business. Housed inside E & B Coin next to WAWA, I purchased a gorgeous authentic…read moreblack diamond ring there and a killer price! I've also had a few pieces of jewelry repaired there. Came back better than before. Barry and Judy are super friendly. Highly recommend!

Rambler jewelers has created multiple beautiful pieces for my husband and I. My engagement ring,…read morewedding band, & 1st Mother's Day present were all customer made and I love them! Barry is helpful and knowledgeable and someone I trust.

I went there to have my G-Shock watch's batteries changed. The lady at the counter told me to wait…read morearound 20 minutes, after 20 minutes went by i tried to call her but she said i had to wait another 40 minutes. She said she was going to ask her manager about how to change my batteries. After an hour of waiting she said that she couldn't do it because she didn't have the tool. I was ok with it. After i arrived at home i checked my watch and i found out that she already tried to open my watch. The screw was 1/4 opened and the straps were loose and there are scratches at the back of the watch. She could've told me that she already opened it Instead of lying.

I bought a gift here during Christmas and was assured that the model watch that I purchased was…read moreavailable in both black and brown. The store model came in brown and was told that they would order a black band for me that went with the specific watch. After countless weeks of phone tag, and multiple trips into the mall I was told that I was not able to purchase a black band for this model and that I was wrongly informed. This would not have been an issue if the store allowed me to return the watch for their mistake. Although because it was months after I was told that I could not return or even exchange the watch. I have never been so taken back by customer service, who insistently made me feel as if I should have known that the employees I spoke with were incorrect. I really never write negative reviews; although the fact that my mother is still waiting for her Christmas present due to a mistake made this company has chosen me to go this route.