I stopped by Spivak Jewelers for what I thought would be a very minor service--a simple watch…read morebattery replacement. The store was absolutely packed, and it was clear they were spending a lot of time helping customers find the perfect engagement rings and jewelry. Despite how busy they were, someone immediately stepped away to ask how they could help me. Even though my request was small, I never felt like an inconvenience. They treated me with the same attention, kindness, and professionalism as someone making a major jewelry purchase. That level of customer service is rare these days. It's easy to focus on big sales, but the team at Spivak Jewelers showed that every customer matters. I truly appreciated how quickly they took care of my watch and how genuinely friendly everyone was. If this is how they treat someone coming in for a simple battery replacement, I can only imagine the care they provide for their jewelry customers. Highly recommend Spivak Jewelers for their exceptional service and the way they make every customer feel valued.

I had a wonderful experience selling my jewelry here. This is a family-run business, and from the…read moremoment I walked in, everyone was so friendly, welcoming, and professional. They made me feel right at home and took the time to answer my questions without making me feel rushed. The entire process was honest, straightforward, and comfortable. It's clear they truly care about their customers and take pride in what they do. I highly recommend them for anyone looking to sell jewelry or for any of their jewelry needs. I will definitely be returning in the future! I will also refer anyone I know to them.

Expert jewelry and watch repair. Owner is a character and a skilled craftsman, and the staff is…read moreprofessional. They have yet to not be able to fix what I have brought in for repair and I hate to say this, the prices are very fair. If you watch needs tending to or you have jewelry that is damaged and cannot be worn, an appointment at this store is a must. On Wednesday you can walk in no appointment needed.

Service was timely and good. Nice people. Bill is a good guy . Knows his stuff!!! Highly recommen…read more Shop has a full array of inventory and repairs

Every year, I attend their annual watch sale. The prices for luxury watches like Omega and IWC are…read moreover 30%. All have full warranty and are not black market ... they are fully warranted with papers, and boxes .., Get on their mailing list. The savings are unreal.

Wonderful staff!!! Fabulous selection!! They go above and beyond to make the customer feel happy!!…read moreThank you especially to Mimi who was kind and very helpful !

I been following Eddie on social media for a while so I had to bring my watch to get it…read moreauthenticated by the man. I recently purchased a vintage Rolex 18038 (1978) sold by Reem - VVS Jewelers. She claimed it was authentic and the watch was in pristine condition and watch never left home. Turns out everything was authentic except the entire bracelet. Turns out you never know...I'm just glad I didn't over pay for the watch. Thanks Eddie!

I was in Manhattan from Seattle and I've had a difficult time finding someone here to work on my…read more1980's Tudor. I left my watch before returning home and they were able to repair it and replace the crystal. It's now keeping perfect time for the first time in years. They were conscientious about shipping it back to me in a safe insured way. Thanks Xavier.

Fair pricing, great selection. Good selection of ladies jewerly. Fast service, on repairs and…read morecustom work. Nice people.

What truly sets Billig Jewelers apart is their impeccable customer service. The staff is incredibly…read moreknowledgeable, patient, and genuinely invested in helping you find the perfect piece. They took the time to understand what I was looking for and guided me with expert advice, making the entire experience enjoyable and stress-free. I love everything I have bought from here and can not wait to purchase more!!!!!

After my picture fades and darkness has turned to gray...sorry I couldn't resist. Time After Time…read morehas a little kiosk in the mall and they will replace watch batteries quickly. I dropped by today as my Tissot chronograph was dead. In 10 minutes I was back in business and it's easy to kill 10 minutes in the mall. Time After Time can also water seal your watch if so needed. They can change watch bands, but they don't have an extremely large selection. Time After Time has a punch card and with a certain amount of punches a free battery is rewarded. They stock new watches and carry some decent brands like Fossil, Citizen, Invicta, etc. They have an actual mall store also but I only use the kiosk for batteries and watch bands. Until my next watch battery need, I will be waiting...Time after time.

I can handle a lot of things, but dealing with teeny tiny screws on my beloved Timex Indiglo watch…read moreis not my idea of fun. I noticed the light on the watch has been fading and that time was running slow, so it was time to get a new battery. Ironically, I was already at the mall getting the battery on my iPhone also replaced. I was the only customer, so service was finished within 15 minutes. I asked about possibly replacing the watch band too, but their options were limited and the sales rep was very honest about what she thought of them. All done and about $12 all in.

I visited Precision Watches looking for a pre-owned piece after spotting a Breitling Navitimer on…read moretheir website--which is impressive in its own right. Upon entering, I was greeted by Maddy, who ended up being my personal guide throughout the entire visit. Given that they're an authorized dealer for heavy hitters like Rolex, Tudor, and Omega, it makes total sense they maintain a secure, high-touch environment rather than letting visitors wander freely. Maddy took me up to the second floor where their pre-owned selection is housed. Wow, what a setup! Having around 100 pre-owned watches under glass was a pleasant surprise; most authorized dealers keep only a handful on-site and store the rest off-premises. Maddy was exceptionally patient as we pulled several pieces to try on. When none ended up being quite the right fit, she brought me back to the main showroom to explore new pieces from Tudor and Omega (since Precision isn't a Breitling dealer). The facility itself is gorgeous. The entrance features a double-glass secure vestibule with a buzz-in system. The main showroom is impeccably laid out with distinct brand spaces, and the floor-to-ceiling windows flood the entire space with natural light. Even though it sits right on busy Route 309 in Lower Gwynedd, the acoustics inside make it dead silent--you don't hear a sound from traffic. The only reason for the 4-star rating instead of 5 is the complete lack of post-visit follow-up. I left my name, phone number, and email expecting at least a quick note or periodic check-in. Instead, it's been total crickets over the last few weeks. With such a high level of concierge service in the showroom, a brief follow-up text acknowledging the visit or keeping me in mind for future inventory would have made the experience seamless.

the watch I bought used runs 10 minutes late and it's an Omega ladymatic. It was not cheap so I…read morecan't figure out why it does not run on time and the lapse is big. It's far from me but I have to go there and have them fix it which will be a disaster, perhaps it will be late 30 minutes with a new fix.

We could not have a more positive experience at Haddonfield Jewelers. My now-fiance and I went in…read moreto design my custom engagement ring, and Bear and the rest of the staff were so welcoming, accommodating, and listened to all of our needs. We appreciated greatly that they said up front there's no haggling on the price, and that they'd work within our budget and not push us to go above that. Working with Bear to design the perfect ring was a breeze. He took a picture I had as inspiration and designed exactly what I had in mind. His recommendations on stone size, the width of the band, etc were spot on. The coolest part was getting to try on a 3D printed model of the ring with the stones inserted! This was at no extra cost to us. We could not be happier with the finished product and our experiences there. We'll definitely be repeat customers for our wedding bands! Thank you to the whole staff for making this process so easy and enjoyable.

My initial impression after calling the store to get information about an item on their website…read moreleft me feeling doubtful that I would actually visit the store. The person answering the phone was not helpful and did not offer any suggestions. No doubt the business is reputable and well established. Unfortunately, my experience was not positive.

My entire experience with the employees at Meritz Jewelers, as well as the owner of Robert Lance…read moreJewelers in Philadelphia was excellent. They designed a beautiful ring for me and it exceeded my expectations. They charged a reasonable price and delivered in a timely manner. I would highly recommend them!

I usually come here to have batteries put into needy watches! I barely every wear them anymore, but…read moregot three today. Meritz has really nice jewelry of all sorts. They also have "blinged out" cheaters and really ornate tiaras. The staff is always sweet and patient too.

I would recommend this store to anyone that wants to buy jewelry or watches, or to have them…read morerepaired. The owner and all workers are friendly, helpful and pleasant to deal with them. They went above and beyond the call of duty to ensure that my antique pocket watch was promptly repaired in time to give it as a gift for Christmas. The owner even cleaned the watch to a sparkling shine, somehow making a 100 year old pocket watch look brand new. This store and its workers are great.

My girlfriend's family has been shopping here for years & highly recommended JGK to me. So, I…read morestopped in today to have a rather expensive watch battery replaced. The young lady took the watch, went into the back and shortly after emerged. I thought "oh no, they don't have the tool or the correct battery or are going to ask me to leave it with them." I was pleasantly surprised when she said "All done! You're all set!" Over the last decade, I've waited days at higher-volume stores for this battery replacement with the managers somehow befuddled and then paid up to 10 times as much for the same service. Not today! I'll be back to this store from now on. Because, it's the smallest things that matter the most to me.