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    Tim Hensons Unique Lighting

    3.2 (24 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Tim Hensons Unique Lighting

    Electric inspection

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    Duct tape used and exposed wiring left out in the open.
    Bruce I.

    My experience we less than favorable. A quote was provided by Tim. The work was done while we were out of town. We came home to find exposed wires and less than adequate used lights installed. Also used spot lights to light a pathway versus path lighting. I was also quoted for two Transformers and two Timers. Only one timer and neither Transformer were ever installed I discussed this with them and was advised all would be corrected. But then their tune changed. In a long text I was advised that they wouldn't bury the cables unless I paid an additional $600. Also was told if I wanted the job completed it would cost me an additional $500 bringing my grand total to $1500 for used lights and parts. Luckily I had only paid a deposit and was able to find a more reputable company to complete the unfinished job. Live and learn.

    Unique Lighting was very prompt when contacted about service. The technician, Jay, was friendly, knowledgeable, neat, experienced and quick with installing a ceiling fan, light fixture and controller switch in my dining room. My wife is ecstatic with the look and function of our new fan/lights. I would not hesitate to recommend Unique Lighting. This could hardly have been easier.

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    8 years ago

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    7 years ago

    efficient professional never does more than you need. very honest and ethical

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    Review Highlights - Tim Hensons Unique Lighting

    Jay had to walk on wood planks over the staircase in order to install the fixture and the end result is magnificent!

    Mentioned in 4 reviews

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    Vivint Smart Home

    Vivint Smart Home

    1.1
    (47 reviews)

    Updating my review to 4 stars, Vivint came back and resolved my issue to my satisfaction. I am…read morehappy that they took care of things and showed me that they appreciated me as a customer. I will go back to recommending them without hesitation.

    I have been a loyal Vivint customer for approximately eight years. I purchased my original security…read morecameras outright and replaced them with newer cameras in June 2026. Since the replacement, I have repeatedly requested that Vivint replace or upgrade my control panel because it frequently disconnects from the cameras, causing ongoing reliability issues. Despite multiple service visits arranged through the local Norwalk field office, the problem has not been resolved. The technicians who were sent were unable to permanently fix the issue, and my requests to replace the panel were denied. Additionally, I discovered that my warranty had been canceled without my knowledge or authorization. I am requesting an explanation for why this occurred and documentation showing when and why the warranty was removed. I am also concerned about inaccurate information that appears to have been documented following one service appointment. A technician reportedly informed his supervisor that he felt he was in danger because of my 13-month-old, 6-pound Maltese dog barking. At no time did I or anyone in my household threaten or endanger the technician. I believe this report was inaccurate, and I am disappointed that management relied on it without contacting me to hear my account before making decisions regarding my service. As an eight-year customer, I expected my concerns to be investigated fairly and addressed professionally. Instead, I have experienced unresolved technical issues, poor customer service, and what I believe was an unfair handling of my account. I have filed a complaint with the Better Business Bureau, court for discrimination, and am requesting that Vivint: * refund full for my new cameras and monthly charges per Leia who's handling the case after reporting to BBB. * Explain why my warranty was canceled without my authorization and restore it if appropriate. * Review the technician's report and correct any inaccurate information in my customer file. * Provide a fair resolution consistent with the level of service expected by a long-term customer. I am aware that Vivint has been involved in legal litigation in the past. However, my complaint is based solely on my personal experience, discrimination, falsely accusing and the issues I have encountered with my account and service.

    DPS Security Services - ADT Authorized Dealer

    DPS Security Services - ADT Authorized Dealer

    5.0
    (282 reviews)

    We had an excellent experience with DPS Security Services! Owner Ruben and his technician Miguel…read moredid a fantastic job installing our ADT security system here in Irvine. From start to finish, they were professional, knowledgeable, and very courteous throughout the entire process. The installation was smooth, efficient, and done with great attention to detail. Ruben took the time to explain everything clearly, and Miguel made sure everything was set up perfectly. We are extremely happy with the system, the quality of the installation, and the outstanding customer service we received. Highly recommend DPS Security Services to anyone looking for reliable security solutions and top-notch service!

    Ruben responded immediately to my inquiry. He was extremely professional and helpful in updating…read moreour home security. He provided us a quote to take over our existing home security with some upgrades and the pricing was extremely competitive. Ruben and Miquel installed the new system upgrade and some new security cameras within 4 days from the day he provided us the quote. That was fast!! The installation was done in a few hours, clean, professional and working perfectly. Ruben and his team took the time to explain how to use the new system and set us up nicely. We could not be more pleased with the service and installation. We would definitely recommend them and can see why their reviews are so positive.

    Vivint

    Vivint

    1.1
    (44 reviews)

    Look else where!!! I'm so not happy with their customer service when I call in. It takes forever to…read morespeak with a live person. Then when you do finally get through the phone maze of number prompts, the representatives really don't listen to your issue. All they want to try to do is troubleshoot. Which i get if it was the first time calling in for an issue. But when it's the same issue and a customer is requesting for a technician to come out. Don't go 5 rounds with them!

    Our experience with Vivint, Inc. has devolved into an absolute nightmare, leaving us feeling…read morecompletely held hostage by a company that prioritizes billing over customer service or contractual obligations. We strongly advise anyone considering Vivint to look elsewhere - for your own peace of mind, and your wallet. The issues began on May 19, 2025, when a technician visited our home to simply change the batteries in an upstairs motion detector. As a 50+ year old who experiences dizziness on ladders, I had proactively called Vivint to confirm that this service, including the technician's fees, would be covered by the Maintenance/Protection Plan we have been diligently paying for since March 2021, and again since July 7, 2023. We were assured it would be. Imagine our shock when our next bill arrived a month later, showing that the Protection Plan did not cover the visit. To add insult to injury, the bill included an alleged "upgrade" to our Vivint Security system, for which we were charged over $300.00. This was a complete fabrication; no such upgrade was installed, nor was it ever discussed or authorized. On May 30th, we called again, attempting to resolve this exorbitant and fraudulent charge. During this call, we also informed Vivint that, effective July 1st, we would no longer be residing at the property. We fully expected a straightforward cancellation process. What followed was a relentless and futile battle for resolution. We called the Vivint Loyalty department twice on June 16th, and then the Vivint Cancellation Department on June 20th. Each call was met with unhelpful responses, runarounds, and a complete lack of accountability. To this present date, we are still allegedly being covered by Vivint, even though none of us are living in the household, and the system is no longer functioning. We are being billed for a service we cannot use, at a property we no longer occupy, all while being ignored by every department we attempt to contact. Vivint, Inc. has demonstrated a shocking disregard for their customers, their own service agreements, and basic ethical business practices. We have been trapped in an infuriating cycle since before May 2025, and now more than ever, we feel completely abandoned and unable to receive any assistance. In good conscience, we are not, nor will we ever, recommend Vivint, Inc. to anyone - not to our family, acquaintances, friends, neighbors, or even complete strangers. Save yourself the immense frustration and financial burden; choose a security company that actually values its customers and provides the service it promises.

    Vivint

    Vivint

    1.2
    (340 reviews)

    Of course, Vivint Home Security products look high-quality, but the person who came to my door…read morewanted to come inside my home to sit down. So I let him, and he informed me about Vivint Home Security products. He already knew my name. That bothered me. He wanted a credit card, he asked for my banking information, he wanted my phone number, and then asked me if I had something to drink. I pulled a tendon in my ankle and had it wrapped up. But my dumb, kind heart hobbled into the other room and got him a water. There are 4 places close to me where he could have bought himself some water. Then he wanted to check my credit score. That is none of his business. I didn't want the System right away. I like to think about what I am buying first. Then he leaves my latch on my gate up. I have dogs. He wanted water but couldn't take the time to close the gate latch. I've been reading online that they charge different amounts bc whatever they can get from a person is their money.

    Useless. Cameras come up in the app whenever they feel like it, the DVR is rarely available, and…read morethe suggested fix is to reboot the cameras. That's like rotating the tires on your care because the motor won't start! I pay $50 a month to them, and in 4+ years nobody has been able to explain to me what that money buys me except monitoring, which I've never needed. They've come out and "tested" the system which consisted of looking at the panel, telling me I needed a software update and leaving after that was done. It didn't fix the problem. I could've bought a camera system outright and installed it myself for a fraction of the cost and gotten at least the same level of performance and probably better. Waste of time and money. They don't even rate the single star, but there's nothing available below that.

    Tim Hensons Unique Lighting - electricians - Updated August 2026

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