We purchased a 2025 Lincoln Corsair PHEV from Green Lincoln. Our sales consultant was very…read moreknowledgeable about the vehicle and able to answer all our questions, in addition to providing us with insights into new features we did not have on our previously-owned vehicles. There was no high pressure sales effort. The high quality of the vehicle was very evident, so that the automobile largely sold itself to us, with our sales consultant standing by to assist and inform us when we had a question or concern. This was our first Lincoln purchase, and we both came away satisfied with the vehicle and the sales experience. Everyone at the dealership was cordial and welcoming.

Another update on Green Lincoln. A HUGE shoutout to Eurobahn for stepping up and doing what Green…read moreLincoln wouldn't do. Gave me a great deal on a Land Rover Range Rover and took Green Lincoln's piece of junk off my hands. You now have a new loyal customer! CUDOS to them!

Dead car sitting for months for a recall issue with no resolution, no ride, zero concern from…read moredealership. Service department tells me they have people with the same issue waiting for over 6 months with no car to drive. They don't know when an engine will appear, don't know what to tell me, toss out a toll free number and suggest I call Ford directly rather than trying to work with the customer and Ford for resolution. What ever happened to service advocates? Ford has closed one ticket and never got back to me with a resolution. Did not respond to multiple email and voicemail messages. I've reopened the issue with hopes of getting some kind of resolution. Meanwhile, I will tell the story and hope I can inform and save someone else a little indigestion. Update: have made multiple contacts to Ford. Rebuilt engines exist online; however, they will not agree to service or pay for a fix with alternate parts.

Today, I was very disappointed by the acting manager at Tri-City Ford in Eden, NC when I asked him…read moreto refund my daughter for shoddy service. I suppose all of those Super Bowl tv commercials convinced me that the best place to take a Ford when the 'check engine' light comes on is a GENUINE Ford mechanic. WRONG. TriCity Ford will not hold themselves responsible for failing a customer. Everyone already knows that going to the dealership for service is the most expensive option. This business takes that unearned 'best' notion straight to the curb. Our daughter's Ford FIESTA indicated that there was 'transmission failure' and while driving the automatic transmission was stuck in Low. TRI-CITY FORD charged her a flat diagnostic rate of $151.57 ("it COULD take from 2 minutes to five hours" said the manager). The service dept at TriCity said on May 5 2022 that "the repair would cost between $900-$1000, but that the parts might not be available for months." When I described the diagnostic device to the manager - while he was looking at our receipt - he confirmed that it was the same tool. This discussion with the manager took place 10 minutes after the owner of the used car lot where she bought this car fixed the problem in less than a minute using the same device TriCity Ford mechanics used, and he did it for FREE. After wasting about ten minutes of my life talking to the acting manager of the dealership, no refund was given nor offered from a business selling cars that cost tens of thousands of dollars. He even tried to blame-shift this on his service department, and I corrected him. "YOU are where the buck stops, you can refund this, and we are getting nowhere." And left. I won't be back. LET THIS BE A WARNING TO ANYONE FOOL ENOUGH TO ENTRUST THEIR FAMILY VEHICLE TO THIS BUSINESS.

Worst dealership I have ever worked with. Sales and service departments. Unfortunately, I didn't…read morerealize how bad they were until AFTER the vehicle was purchased. Completely dishonest. Please take your hard earned money elsewhere.

This was my first time ever buying a vehicle, and I'll be honest: I walked into the process with…read morezero experience. I'm a single mom with two kids and this car purchase was literally my entire savings, so the stakes were extremely high for me. I bought a 2019 Kia Soul from Bob King Mazda. A few days after purchase, I noticed some issues with the car and ended up taking it to Bob King Kia for diagnostics since it's a Kia. They discovered a pending check engine code related to the O sensors and replaced both sensors. The invoice showed the repair would have been around $850, but thankfully they covered it and I did not have to pay. I want to be very clear about something: the people I dealt with were great. Billy at Bob King Kia was very helpful and reassuring when this all started. Randy at Bob King Mazda was also great to work with. But the real MVP was Josh in the Mazda service department. Even when things were confusing behind the scenes, he stayed patient, explained things clearly, and treated me with respect the entire time. His people skills alone would make me consider returning. They also provided me with a loaner vehicle while the issue was being addressed, which I deeply appreciated and absolutely made a stressful situation easier. That said, I do have some concerns that I think future buyers should be aware of. When I first purchased the car, the coolant was extremely low and the engine air filter was completely clogged with debris. It was obvious those things hadn't been checked before the vehicle was sold. That's what ultimately led me to discovering the other issue in the first place. After 10 days of diagnostics and repairs, the jerking sensation I initially noticed while decelerating is still present, although it is not nearly as severe as before. The explanation I received was essentially that the vehicle has over 100k miles and sometimes cars just have their own "personality." Maybe that's true, but as a first-time buyer, I was hoping for a clearer mechanical explanation. To be fair, the dealership did step up and handle the emissions issue at no cost to me, and they treated me respectfully throughout the process. I genuinely appreciate that. However, I would strongly recommend that the dealership implement a more thorough mechanical inspection process on used vehicles before they're sold. A quick inspection by a technician could likely catch things like low coolant, clogged filters, or pending codes before a customer drives off the lot. At the end of the day, the staff treated me well and the issue I didn't know about was addressed. But as someone who spent their entire savings on their first car purchase, this experience was definitely stressful and could have been prevented with a more thorough pre-sale inspection. For now, I'm hopeful everything continues running well. Time will tell. And as a first-time buyer who learned a lot through this experience, I'll definitely be paying very close attention going forward.

We recently bought an incredibly clean, 2015 Toyota Highlander Limited from Importacar and loved…read morethe experience! Importacar features very low mileage, higher end cars including Mercedes, Acura, Lexus, Infinity, Toyota, Nissan, and mini. Their cars are immaculate and prices are very good. Brian and his team make buying a car very easy. They have arrangements for financing with local banks and credit unions and can secure financing for your vehicle almost instantly. They take care of all the licensing too so you don't have to go to the DMV. It doesn't get any easier. If you're looking for a very nice almost-new car, check Importacar out. If they don't have what you're looking for, they will try to find it.

Importacar is a rare bright spot in the car sales industry. I purchased a 2019 Miata and the…read moreprocess was easy, friendly, and zero BS from start to finish. I've purchased many cars and have a general disdain for car dealers; I was pleasantly surprised this time. Recommended.

Staff is very attentive and they stand me whine what they sell. Jim & Jay are great to work…read morewith...they only sell quality vehicles!

This is the worst dealer in Greensboro, NC he sold me a vehicle and when I first picked it up and…read moredrove it home I noticed a vibration. I called Jay back and told him about the vibration and he said it was probably the tires because it had been sitting. I continued to drive the vehicle and all sorts of check engine lights came on stating ABS warning and defective, brakes bad, and low pressure tires. The left front tire had a slow leak and when I contacted Jay about all these issues he claimed that this vehicle had a lot of electronics and needed a constant trickle charger. When the tire went down completely I couldn't get the wheel off because Jay did not provide the proper tool to remove these wheels. Jay didn't want to do anything and wanted me to do all the running around to get the car fixed and never offered any reimbursement. Jay is also very arrogant and seems to think he's special. No one should buy a car from this junk dealer, all he offers is extremely high mileage cars.

I had an issue that I won't get into here however I would like to shine a light on the important…read morepart of it, the resolution. This company is professional, timely, and after having a misunderstanding over a job , I had a conversation with a lady who works there and she gave me a master class breakdown. The customer service is A+, knowledgeable, informative and the lady who handles customer service is a mechanic herself (after speaking with her, there's little doubt that she herself is well informed and has specialized training herself in what she is dealing with and if something doesn't seem right, she checks into it herself to ensure the customer is being taken care of properly.) The people who work here take pride in their shop, skills, customer service, and work. I have witnessed professionalism at every level in dealing with this company. If you want a job done right, this is the place, this is where I send my mother...

When my BMW broke down, I had it towed here as it was just a few minutes down the road from me…read more Within 24 hours, they diagnosed my issue, provided me with an estimate, and got to work! Their staff are all so kind and educated. There is a reason this place is generally regarded as the premier BMW mechanic in the Triad... I can't recommend this place enough!