Great place to purchase a Gen-II Prius. Very friendly, no hassle buying process, as well as a…read morecommitment to helping with issues that may arise after purchase. I would highly recommend to anyone looking for an affordable Prius.

We were looking for a hybrid car and we came across this place while searching online. We walked in…read moreand there was the biggest selection of well-kept Prius we've ever seen among other various brands. Although we are fans of new technologies we were not particularly Prius lovers nor did we have deep knowledge of how they work; therefore, we were a bit apprehensive about what to expect, how much would the battery last, how much it would be to repair or replace it or other hard to pronounce mechanical components that could go wrong etc...We still wanted a cutting edge technology, gas saver, reliable vehicle to drive long distances and we knew this one had the potential to fulfill all of these. As we were looking around with absolute no "salesman pressure" on the radar we narrowed down two or three models we were interested in knowing more about so we walked into the office and met the owners. David and Melina were the kindest, honest and dependable people we've ever met at a car dealership, they allowed us to test drive all the cars we wanted and answered all the questions we had; that's right, they answered and didn't ask us about anything; well, I just turned 50 and I've always had to do my own brainwash before walking into a car dealership to make sure they don't convince me about buying something I really don't know if I want or I'm not ready for; to my happiest surprise, this was very relaxing and refreshing! I've never experienced something like this. On the technical side, I am not a mechanic by any means but I like to tinker with cars and I've repaired some simple parts on some other vehicles we've had; given this background, I was very pleased to see that the owners actually knew about these hybrid vehicles very well, not only that, they also offer very convenient services for refurbishing or replacing the batteries and other preventive maintenance and they are very open about what any particular car requires in order to keep them in good conditions. So, in other words, this is a place where the owners like and know what they sell, believe in a pressure free are very proud of their service and are prepared to provide some basic maintenance and repairs for a very reasonable price. My girlfriend and I are very happy to have found this place and we strongly recommend it. We bought a 2009 Prius on November 2015, it's running very well so far and if it ever needs anything fixed or maintained, we will go straight to this place.

they are all so nice and great people! I bought and Nissan maxima and I absolutely love my car!read more

We have been going to Flow VW to service our VW's at least 20 years! We are always happy with the…read moreservice there. Becky, Josh, and Patrick are always so helpful! I always enjoy catching up with them when I am there!

I am writing this review after exhausting every reasonable attempt to resolve this matter…read moreprivately. I purchased my vehicle from Flow Volkswagen and later brought it back to Flow for a paid diagnostic visit due to coolant loss, drivability issues, and a check engine light. I paid for that diagnostic, and was told nothing significant was found. Shortly afterward, my independent mechanic discovered multiple serious, pre-existing issues that were either missed during Flow's diagnostic or tied directly to Flow's pre-sale service work. These included: An improperly installed water pump, missing required hardware Multiple coolant leaks and compromised cooling system integrity Corrosion and failing components related to the cooling and PCV systems A rear main seal leak requiring transmission removal Severe carbon buildup and injector issues causing drivability problems These were not minor wear-and-tear issues. The improperly installed cooling system created a real risk of sudden coolant loss and catastrophic engine damage. My independent mechanic immediately identified problems that Flow failed to catch despite charging for a diagnostic. Most concerning, Flow later acknowledged in writing that a critical component related to the water pump had not been installed correctly and offered to supply the missing part--confirming that the vehicle had been sold to me in an unsafe condition. Because of the risk involved and the lack of timely resolution, I was forced to authorize immediate repairs through my primary mechanic to prevent further damage. Those repairs totaled several thousand dollars. While Flow eventually refunded the diagnostic fee, that does not begin to address the broader issue: the vehicle was sold with improperly installed components, significant defects were missed during a paid diagnostic, and I was left to absorb the cost and stress of correcting those failures. I attempted to resolve this through: Direct communication with dealership management Volkswagen of America Better Business Bureau mediation A formal complaint with the North Carolina Attorney General At no point was this handled proactively or transparently by the dealership. I am leaving this review to warn other buyers: do not assume pre-sale inspections or paid diagnostics at this dealership are thorough or reliable. If you purchase or service a vehicle here, have it independently inspected immediately. I wish I had.

Very hospitable and nice! I enjoy the accommodations such as the shuttle and pleasant workers.read more

I am pretty busy lately, and going to have my car serviced is a tough fit most days. The folks at…read moreModern Toyota on Peters Creek Pkwy always make these visits very palatable. I can bring my work computer, set up at a workstation, and use their wifi to get a lot done while I am there. Today's visit took a little longer than normal, but because of the place to do my work, the professional and kind service reps, and my favorite person, Ginger, by the checkout desk, I always feel well cared for. I won't go anywhere else. 5 out of 5 stars.

Best car dealership in town !! I wouldn't go anywhere else !! John is the absolute best !read more

Very friendly and caring staff that went above and beyond for me and my wife to have an actual good…read morecar buying experience which is few and far between now days . Got the car we wanted and the price and monthly we wanted plus gap and warranty . Would highly recommend and I have zero complaints. Enjoy your cruise Mrs Lakeisha was an absolute pleasure dealing with you and to all the other managers as well .

Was in there for a inspection nobody even acknowledged I was there , everyone in there was in there…read moreown world didn't even let me know if someone would help or how long it would be until someone helped.

We have always had stellar service here and you simply cannot beat their prices!! We have…read morepurchased tires and had alignments done with ease.

I was passing thru Winston-Salem looking for a Tesla super charging station. Realizing there wasn't…read moreone, my GPS took me to Flow BMW. I was met by a nice young man, "Eric D"., within 2 minutes of pulling into one of their two Charge Point stations on their lot; he offered to hook the car up (a nice surprise!). My charge was very low and so was my phone battery. I didn't have a Charge Point card, but Eric led me to a very nice lady at the Flow BMW sales desk, "Bonnie," who offered to loan me hers without hesitation.(Already I'm thinking these folks are cool...) Bad planning on my part; how could I leave home without my phone charger? Luckily, I at least had my CAR charging adapter, but it was still going to take longer than I'd expected to charge my vehicle. Eric had a better idea and led me into the Service Dept. where they had a wall charger for their own customers, which proved to be a little faster. (Remember, I'm not driving a BMW, I'm in a Tesla.) While I was waiting, I met all the Service Advisors. Being a woman myself, and in a new environment, I first approached "Nikki": a charming and welcoming young woman who was happy to accommodate my need for assistance. "Jason" who was every bit as pleasant, asked if I'd like a hot cup of fresh coffee (it was cold outside, but nice and warm in the Service Dept.) -- or donuts. The waiting area is in-between the Service Dept. and the Sales Show Room. I decided to get out of their way and made my way to a comfortable chair. Here I was offered a bottled water (which I happily accepted)! Straight in front of where I sat down was probably the most gorgeous white BMW 8 series 2dr coupe I have ever seen. Now don't get me wrong, I like my 2013 white Tesla--but WOW! This 2021 sport model BMW was HOT! Of course I had to take a stroll or two around it, as well as all the other beautiful BMWs in the show room. By this time everyone probably knew I was the stranded Tesla owner (or so I assumed), but I was pleasantly surprised not to be hounded by an over-eager Sales Associate. Everyone kindly acknowledged my presence, but gave me space to enjoy the scenery. Though when I did have questions about the drop-dead gorgeous 8 series, they were happy to provide the answers. What a GREAT place to be "stranded." :D I couldn't help marinating on what a wonderful customer service experience I was having...especially since I wasn't even a customer! Back in the Service Dept., Service Advisor Corey (aka "Potts") offered to lend me his phone charger from his own car, so I would have enough battery to get home to Greensboro. Michael and Kenny, two other Service Advisors, couldn't have been nicer. Michael even showed me some cool stuff online about my Tesla and some similarities with the new BMWs. He appeared to be very tech-saavy and luxury brand saavy, and we had an enthusiastic conversation. On a few occasions Nikki noticed that my car would stop charging (the lights stopped blinking). Thanks Nikki!! Had she not made that observation, they may have been stuck with me til closing time. At one point an actual BMW Service Technician came out and took a look. (Who does that!?) :D We all agreed that it appeared to be my adaptor. I can honestly say I have never been to an auto dealership where the entire Service Department staff was so eager to please, so accommodating and just so darn NICE. *And I have owned 11 vehicles.* I'd like to give a big shout out to their Service Manager Josh Kineard--probably the only person I didn't meet yesterday. He must be a great person to work for, as he has a full staff of incredibly professional, nice, happy, helpful and empathetic Customer Service employees! I may own a Tesla now, but when it's time to consider trading, I will most definitely consider Winston-Salem's Flow BMW. The most important thing when owning a car (to me) is the service you experience while owning it. I would trust ANY of the Flow BMW service personnel to provide excellent, if not exceptional automobile service. THANK YOU FLOW BMW of W-S SERVICE DEPARTMENT! Toni R. Greensboro

You know how when you come into a car dealership and sometimes they are really trying to get you to…read morepull the trigger on a purchase well this was not the case ! Carson was the agent that assisted me and even though I didn't walk out with a new car he definitely made me feel at ease with the process. He was very knowledgeable and he answered all of my questions!. I had such a great experience ! Definitely will be back when we are ready to make a purchase! Thank you so much !

My man Faisal does it again!! My wife's BMW was having transmission issues, I took the car to…read moresomeone I knew would fix the issue, be honest and not over charge me. This is not the first time I've taken one of my vehicles to Faisal and his team. If you're looking to have your car repaired and not worry about getting ripped off or being advised that something needs to be fixed that actually does not need to be fixed, please visit Faisal and his team. You will appreciate the service you receive!!! Thanks Faisal, I appreciate ya!!! Also if you're looking to purchase a vehicle, look up my Faisal he'll take care of you and be fair!

From the owner: Exotic & Foreign Car masters. Custom Tuning . Excellent Repairs at incredible Value…read more State Inspections. Full Maintenance on All Vehicles. Pre-owned vehicles for sale

Joemane was a pleasant experience today. We were in and out quickly. He took amazing care of me…read morealong with my grandbabies and daughter. He was patient and thorough. I would recommend him to anyone looking for a car.

We waited so long to be served and they didn't tell us that the down payment for the least…read moreexpensive car would be $5000. Plus you have to be making $4500 to even qualify,.