They are fair, extremely helpful at the service department. I highly recommend them. I have a Kia…read moreSoul.

They low ball your trade in , stay away ! You get a much better deal at a Toyota dealership.read more

First off- I find Yelp reviews to be off putting and negative for no particular reason . It seems…read morepeople only review when they're upset, sometimes it's justified and most of the time it's not. I'm leaving this review because I look forward to coming to get service done on my truck, here's why... Every single time I come here it's the same, Great service and customer service as well. The service advisors at the dealership are top notch, they are friendly and accommodating, every time I'm in they are focused on providing great customer service. When you arrive you are greeted by employees who refer to you by name and know why you're there. Paperwork is done efficiently and all options are explained to you, there aren't surprises regarding your visit. All dealership team members treat you with courtesy and respect, work is done as agreed upon and your car is returned to you in the same condition it is dropped off. Eli was my service advisor and he was very thorough explaining my service options and keeping me updated about the status of my service. He showed the same level of courtesy and enthusiasm from start to finish. Waiting the customer area there is coffee and bottled water, comfortable seats, cell phone chargers, tv and WiFi. In conclusion, I was handed off to the cashier at the end of the service, she was as friendly as the rest of the staff, I've never had a negative experience at Tri-City Ram when servicing my Ram truck and I look forward to my next visit, I encourage you to do the same. I was given the opportunity to provide feedback and I gladly took the opportunity to do so. Too many people provide feedback or are critical when they have an issue or experience a problem. I hope to continue to receive the level of service that Tr-City has provided to me, going to the auto dealer for service doesn't have to be a drag.

Will never return to this dealership and would say stay away! "Manager" Mike was rude,…read morecondescending and didn't say thank you or sorry for this misunderstanding/confusion. Just walked past us as we were leaving. I said to my sister, "They have a great manager and I will be writing a review." He then replied, "I'll remember that." I hope he does because I will be contacting the owner and let him know how I was treated. They also had my car for almost 4 months last year to put in a new engine. I actually had to take time off of work, go to the dealership and personally get on the phone and order my own engine!!! Go somewhere else!! On a side note, I had to pick at least one star to be able to post this, that is the ONLY reason they got that one.

I enjoy using Yelp to point out local businesses that are fantastic. We drive used cars and take…read morecare of them. Clarence Hale Motor Sales has been there for every part I've ever needed and the staff are considerate and knowledgeable, and have given me some helpful pointers and suggestions regarding the wisdom of repairing vs selling a vehicle. As an aside, I used to teach art in some local elementary schools; I remember when a visiting European artist was looking for sculpture materials to complete work he was doing nearby. This business was willing to step right out of the box and pitch-in to help him find .. I think, some old car hoods suitable for his concept. I like that community spirit and open-mindedness as much as I appreciate their work and friendliness. No complaints.

From the owner: Serving Rockingham County Since 1968…read more Need a part for your vehicle? Give Hale Clarence Motor Sales a call.We have a variety of parts and equipment for foreign and domestic vehicles. We buy both wrecked and junk vehicles. If you need it we more than likely have it! We take pride in our customer service and look forward to helping you.