Definitely Meh. I was told how nice and helpful these guys are. My experience was so-so at best. They sprang an additional $1,000 bill on me after saying that the amount I paid was the FINAL amount and didn't check with me before cashing my check (the "FINAL" bill was more than I had expected, and required juggling several bank accounts to make the check good). Because of this my new landlord charged me fees of $170 (tho, to be fair, I thought it would only be $70 and TM did credit that against the unexpected bill).
As for moving, other than not packing my spice drawers or wall desk, not bringing the firewood or firewood holder (also expensive), and charging me for boxes (after swearing to use the ones I had already bought) they were very average - broken glass in pictures, a couple of badly packed and smashed items, but nothing out of the ordinary for movers.
All told, I'm out $9k for moving, $400 for missing items, and no Goodwill receipt for donated items (which I was counting on for my 2026 taxes).
E-mail has gone unanswered now that I no longer owe them money. read more