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    Tilite

    2.8 (8 reviews)

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    3 years ago

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    11 years ago

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    4 years ago

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    6 years ago

    Kenny Helland is the man! Kenny has helped me out in soooo many ways with my questions over the years. Thanks Tilite and thank you Kenny!

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    10 years ago

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    Howard's Medical Supply

    Howard's Medical Supply

    (2 reviews)

    We have been trying to get a cpap machine for my husband who was just diagnosed w severe sleep…read moreapnea. We had no success w Apria in Kennewick. They lost our paperwork, wouldn't call us back. After going 3 times wo success, a couple friends told me about Howard Medical in Richland. They were great to work with and after just a couple weeks, we have a cpap. There were problems w our Medicare but they contacted us and figured it out. They are great at troubleshooting and communicating. Great customer service! I highly recommend Howard medical!!

    Someone suggested that I tried Howard's medical supplies, Ivan called me up and talked to me about…read moreCPAP supplies, and I told myself that I would go to them versus the Mail in for CPAP's. Mailing orders, always overcharge and over ship supplies.. my husband just got out of the hospital and needed a geriatric hospital bed, Ivan & Dennis was so helpful. I can't say enough of how hard they worked to getting us set up for the geriatric air mattress and geriatric bed.! we will forever be indebted to them and want to thank them with all our hearts that we truly appreciate their hard work and commitment. Yes I will be getting my CPAC supplies from them as well.. one thing I'd loved about them The they never tried to upsell or tell us to go over to this one or that one they were understanding and did not try to overcharge us like some people do. I've seen some negative reviews, but I wonder if they really went into the store and talk to them face-to-face about supplies or what they might need because from what I saw there was no up charging or swaying you to buy something higher.. They were very conscientious of money and knowledge and what my insurance would pay and would not pay.. thank you People at the Richland Howard medical supply.

    Performance Home Medical - My Rx filled by Performance Home Medical, Kennewick. Top of the line, perfect in all regards.

    Performance Home Medical

    (8 reviews)

    Not just the Office in Kennewick Wa but the corporate organization. I have been a loyal customer…read morefor over 10 years. It was time for a new CPAP as mine had exceeded its normal life. They sent me a new Resmed 11. I expected them to bill Medicare as before with the previous one and all the supplies since then. A couple months later I got the bill. Not only had they not billed Medicare, but they were also charging me a nearly $40 a month "rental" fee. Over the expected 10-year life it would cost me nearly $5000. DO NOT TRUST THEM. They are deceptive at best and predatory at worst. There are a lot of reputable medical supply companies. Do your due diligence.

    I've used them for several years, for CPAP therapy. 100% straight up honest. I assure you the Tri…read morehas not always had that form of Durable Medical Equipment provider. DME providers are in essence a pharmacy, delivering an MD's Rx, just in the form of equipment, not pills. In my experience, PHM is perfect. I saw these Yelp reviews in the course of recommending PHM to a dear friend today (searching addy and phone actually). I'm stunned to see the low reviews. A quick glance at one star reviews suggests to me the reviewers are a little unrealistic in their expectations, again in my estimation. This isn't a new car show room, a 5 star hotel, nor a Michelin star restaurant, it's a professional pharmacy dispensing your doctor's prescribed therapy. It isn't answering phones first and foremost, it's your life extension that they provide an important part of. If you go to another DME provider in the Tri, guard your wallet is my advice.

    Lincare

    Lincare

    (10 reviews)

    Had a prescription for oxygen machines. After 4 months I received a bill for the full cost of the…read moremachines because my insurance says it was prescribed for only 1 month. No notice from Lincare about picking up the machines after 1 month and they waited three months to bill me. That's when I found out the prescription was for 1 month only. I returned the machines and bought a home oxygen machine and portable for what I had to pay for three months of rental. Check your prescription with Lincare because they will not notify you when the prescription runs out and will bill you full price. They don't rent without a prescription but also don't notify you when the prescription runs out.

    This is a review of their oxygen supply store on Clearwater Avenue in Kennewick. They took over my…read moreDepartment of Labor account from In Home in Pasco. My portable oxygen concentrator stopped working at the end of March, 2023, so Lincare picked it up to send in for repair. 6 months later I contact them to check on the progress and was told that somewhere along the way, it had been lost! Which is one thing. I wasn't real upset about them losing it, but asked them for a letter stating that it had been lost, to facilitate my being able to get a replacement from the Department of Labor. After another 18 months of my repeatedly calling their office on Clearwater, still no letter. I'd spoke with the office manager, Angel a couple of times and it got to the point she was having her calls screened and would not speak to me, nor return my calls. Then I talked with the oxygen supply manager Christine and same thing. She'd promised me she'd research the issue and get back to me. This did not happen either. So here it is, nearly 2 years after they lost my equipment and they won't take responsibility for it. I've asked them for the Lincare district office number and they won't provide that to me either. I'm not sure what their business model is, but it certainly is NOT taking care of their clients. If you can take your business elsewhere (which is what I've ended doing) do that! I'm very surprised these people running their Kennewick office still have jobs. AVOID DOING BUSINESS WITH THESE PEOPLE AT ALL COST!

    Tilite - medicalsupplies - Updated May 2026

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