Second time I used Couch Potato for their flooring services. Excellent, professional installation.read more

Good in store help when looking at samples. Fair quote for carpet and installation. Poor…read moreworkmanship with installation. Job was not finished and I had to have a installer return to finish job correctly. Installers left a razor blade behind that my 1 year old grand daughter found ( luckily she was not injured ). I also found a second razor blade laying in my front yard where the installers parked there vehicle.

I feel it necessary to follow up on my 1 star rating 13 days ago as little has transpired to change…read moremy rating. I was very appreciative of Mike M. (Owner) to reply to my post & I did exactly as he suggested. I responded to the e-mail address he provided copying the General Manager and asking he be provided a copy as well. I outlined the 9 times I contacted Stronghold since April 1,2024 asking for a quote & appointment to repair my floor. I even provided my contact info and my Stronghold identifier SR-CSR-374 so they can locate my service request. Now 12 days later since my last request, still no response. I was really hopeful I would hear from somebody. I guess I was right, business is just too good; they either don't have time or don't care to address repairs. I'm truly disappointed as I've recommended them on numerous occasions, handing out their business cards to several prospective customers.

I seen all the wonderful reviews on Stronghold floors and also some of their great work. So I had a…read moregentleman come out to give me a quote( Steve) to get my garage floor and apron wall done. He actually gave a pretty reasonable quote with out apron wall. My issue is he told me that they don't really do apron walls and he discouraged me against them. My apron walls were pretty standard at about 8 incs. So I decided to call a competitor for a quote with the stem wall included and i mentioned to him that i've got a quotes and the company said they wouldn't do them. He assured me that they would do them and asked if the company was stronghold? The competitor said he had two other clients that went with his company because stronghold refused to do the apron walls. Just seems to me that a company that is so well established would offer this service, and want to please the customer. I also think it is worth wild to note that 3 possible clients will go with competitors because Steve doesn't want to do the apron walls, doesn't seem like it worth loosing business over. I also gave Steve a call back to ask about including the apron walls. Part of me wanted to give him a chance before i wrote this review. I asked if i prep them would they do them and he said he would have to add square footage on the job, but again tried to talk me out of it and told me other businesses would do it for me with out any problems. I said i will take my business to another company and he said fine. Sounds to me like he didn't care about my business or the companies reputation. My suggestion is to go with a company that will give you the service that they offer and you want to pay for, and not what STEVE wants.

I called Flor Haus with a question with my 30-year-old wood floors. The floors had a residue…read morebuildup on them and I could not remove it. There was a gentleman there by the name of Daniel, and he researched to find the answer that I needed. Customer Service was a 10. I recommend this store and give it a 5 star rating.

My wife and I were shopping for new carpet and narrowed our choices to the original installer, a…read morelarge home improvements retailer and Flor Haus due to a friend sharing information on Facebook. Flor Haus had a very nice show room, Diane and the other associates we dealt with were very knowledgeable and professional. They instilled confidence that they knew the business and what they were doing. Bonus - their pricing came in noticeably lower than the large retail store.

I looked at flooring at North Hills flooring. They had a nice selection and Susan was very nice &…read moretentative. I had explained what I wanted a quote on (flooring) and had scheduled a day for a quote. I had reached out to NHF and explained that I would be out of town 4/12, but my realtor and mother would be present and know exactly what I wanted done. 4/20...I'm still waiting on a quote. I reached out to Susan who was very pleasant and stated she would call me back after speaking with Chip. Chip called me back within 5 minutes (called me Nathan, my name is Zachary) and was very rude on the phone, stating he was blind sided when her got to the property. He said he didn't know what to measure (why would you agree to do a quote without knowing what needed to be measured before hand?) even though my realtor, mother and Susan (sales clerk) knew exactly what I wanted. My realtor reported he wasn't very approachable. Come to find out he never measured and left, never informing me of this. Meanwhile, I'm sitting around waiting on a quote. I will never use NHF for anything. It sucks because Susan was great and they have great products. Chip needs to take a class on customer service etiquette. Go to Weckers, better customer service!

Once again we used North Hills Flooring to perform work in our home and we are absolutely thrilled…read morewith the service, materials and professional workmanship. The job site was kept immaculately clean throughout each work day with a final clean at the end of work day #5. With due care, we were able to use our kitchen and access the stairs to our 2nd floor while the work was being performed. The disgusting DIY flooring was demolished, the existing subfloor was screwed down virtually eliminating all of the existing floor squeaks, the installer relieved a hump in the middle of the kitchen, installed the Luan underlayment to the existing subfloor with literally thousands of staples, and sealed all joints with Ardex. The installer expertly trimmed underneath all wood moldings and kitchen cabinets so that the LVT could be installed underneath instead of just abutting the moldings and cabinets. There were 5 major areas that needed to be squared on the floor prior to laying out the tiles, cementing the underlayment, and installing the LVT. All 3 of the cased wall openings received identical reveals between the LVT and other flooring materials. New shoe moldings, cove base and transition strips were installed, and the entire job site was cleaned squeaky clean. This was the 3rd project done for us in our home by North Hills Flooring, and we will definitely use them once again during our next remodel. The owners, Chip & Susan Weile, are extremely knowledgeable about the products they sell, and they both have an artistic eye toward home interior design.

Adair's Flooring has provided beautiful floors in both our 1st and 2nd floors of our house. Top…read morequality wood flooring at reasonable costs; Todd and Seth installed our 2nd floor before Thanksgiving, and it is gorgeous. They did such an awesome job! Thank you!

We have worked with Adair's for many years. In addition to buying beautiful rugs for our home, we…read morehave rental properties in each of which they have installed carpeting, laminate flooring, and vinyl flooring throughout the years. Adair's has an extensive selection of flooring products; more than that, they have excellent and knowledgeable staff who offer the best in personal service. At times I have been unsure of what type of flooring suits a variety of uses, which will be easy to maintain throughout the years, and the folks at Adair's have always guided me to choices that have been perfect. In addition, their installation is superior to any other company we have used. If you are weighing cost with value, I assure you that in the long run Adair's wins out on both counts. While I realize that this review is full of superlative language, I can only say that it is fitting when reviewing this company.

Amazing and helpful service. Will work with you to figure out exactly what you want all with a…read moresmile and great customer service. Highly recommend.

I've been waiting three months for a return item that they had to send back to the company every…read moretime that I called them they said they're still waiting for Credit most horrible experience that I have ever dealt with any store they are the worst.

Great place to order carpet and have it installed! They have great selections of not only carpeting…read morebut also flooring from woods to vinyl & luxury vinyl! The value to your home can be seen when adding their products to it. Jim & Sam are very friendly and they will help you with their experience & expertise. They offer free estimates and measurements.

We had a phenomenally great experience working with this family owned and operated business in…read morecentral PA! Our experience started with a referral from my mother for the amazing work they did on her flooring. We walked into the show room and we're immediately greeted and cared for. All of my numerous questions were answered. We found exactly what we were looking for and it was installed in just a few short weeks. We were given a sample to take home. They came out to measure & just like that the job was done. I had even started to rip out our old carpet myself so when he measured he gave me pointers on how to make it an easier process and I saved on labor. That shows they care about what the customer needs and not just how much money they can make. It was a beautiful process from start to finish! We have the rest of the house to do and only want Carpet Barn to do it!

After our first horrific experience with a contracting company (so bad I didn't review them) we…read morewere reluctant with having Caliber come into our home but we can't speak highly enough about this company's work. From start to finish everything was explained thoroughly, work was done timely and the best part, absolutely nothing to clean up! I thought maybe a bit of sanding to clean up somewhere but they left the place squeaky clean. Very affordable, the only thing I found interesting was that they don't take credit cards.

As a local interior designer, I have recommended them several times to my clients. Beautiful…read morefinish & workmanship. Very professional team.