I have been coming to this gym for the past two years... and safe to say they've definitley had…read moretheir ups and downs. Most recently, this past year, they probably got some change in management, because the place has been amazing! I come here even for the boxing conditioning classes every week and never had a problem with the trainers. When it comes to injuries and fixing my sciatica, an issue I have had over the past five years, I recommend seeing Hope. UFC Fit definitely takes pride in hiring passionate and considerate trainers. Hope has done nothing but ensure that my priorities are met and always takes the time to hear me out and make me feel a lot better! As for their customer service, I always go to Chris for an issue, one of the operations manager of the gym. I have had concerns this past year in regards to the cleanliness of the establishment and he has always made sure my needs are met. And if anyone is interested in getting a membership, Chris is the man to go to! Love this gym and would never imagine myself switching!

Absolutely repulsive! Came here for a free trial and after one lap around the facility, I was too…read moregrossed out to even work out. Garbage, empty water bottles, and paper towels were scattered all over the weight room floor. The floor looks like it has never been mopped before and there is also visible dirt and dust everywhere on the mats. The women's locker room was also disgusting; I opened a locker to find an unidentifiable chalk/ salt looking substance scattered all over the locker! Too dirty to even leave my things in the locker. Also, there is a very limited selection of free weights less than 15 lbs

This is a shout out for the following Spa 23 staffers that go over and above helping me get fit!!…read morePatty Jen Bnana Brooks Jan Smith

I was at Spa23 for 4-5 months as I had to shift to focus on low impact workouts. They offer classes…read moreand have a swimming pool which was what I was looking for. Their membership is high if you compare it to other places in the area that offer the same exact, and even better, classes - at the time I joined, I did not know the Wayne Community Center offered those, and I wish I had because they charge 50% less than Spa23 and have amazing trainers. In all honesty, I'm disappointed at how they handled my last billing. I had decided to set up personal training sessions with a trainer named Ricky, I trusted him and my mistake was not asking questions when we sat down to sign the contract, however, as an employee, he should've made sure I understood what I was signing - he did not explain what his rates were, nor how much I'd be billed for the month, so they billed me $212! I had already moved and canceled my membership with them, but they still billed my account. The person that reached out to me to explain the situation was nice, but no resolution was given - I'm now 45 minutes from Spa23, my money was never refunded, and credits for a different service can't be given. I know people who had gone to Spa23 and ended up leaving, both trainers and members, due to their dislike of it and how much of a "chain management" it had, but I truly didn't think I'd experience that firsthand.

Been going to this location for over a year now. The gym is clean, the people are nice and the…read moreworkers are welcoming and helpful. The bathrooms are clean too. Even when it's "crowded", you can still get to weights and cardio.

Nice gym, new equipment, kept clean. Nice people, both using…read moreand managing gym. Not crowded

I have been a member here several years and have watched it get worse over time. The pool seems to…read morealways be closed, same with the hot tub. Now the sauna is closed to rebuild. I mentioned to Ryan that these are the 3 things I like to use and would like some sort of discount until fixed. He told me no and to go use another LA Fitness. He showed no concern whatsoever for my complaints and seemed bothered to be pulled away from his friends/coworkers that he was chatting with. As far as the gym, it is very dirty with the locker room being the worst. The locker room had a very bad odor for several months. It may not be the gym as much as the manager Ryan that needs fixing. That is no way to run a company.

Marvin is a knowledgeable and professional trainer at LA Fitness. He's motivating, supportive, and…read moretruly committed to helping his clients reach their fitness goals.

If you want to be a better athlete, go here…read more Jeremy & the rest of the EPTS staff are extremely knowledgeable about how to make your work in the gym translate to the field. No gimmicks here: EPTS developed a structured training program to help me move faster and more confidently. The program balances strength & conditioning, speed development, and mobility/recovery, which has helped me make consistent gains over time.

From the owner: The ELITE Performance training system produces the best in sports athletic performance, speed &…read moreagility training, and strength & conditioning.

Nice temperature. Brand spanking new machines. Great facilities. Friendly staff (sometimes a little…read morescummy with membership plans but it's a public chain gym oh well).

This is the best gym around. I go to another gym, but I always am coming back , the staff the desk…read morecheck-in. They're always happy and ready to serve. I love the exercising classes that Roe ! Don't know the name of the staff at the desk, but every single one of them are amazing and they make the best shakes

Staff was great, but the people that go there do not wipe down the machines they use them workout…read moremachines and they sit there for hours. Texting on their phone would not recommend this gym. It's kind of grimy and dirty too.

I have been a Black Card member at Planet Fitness for a little over a year and was just charged my…read moreannual fee. Since I recently changed my membership to coverage through my insurance, I politely requested, as a courtesy, that the annual fee be refunded. When I attempted to resolve this matter, I asked to speak with the regional manager, Alfredo. Initially, I was repeatedly told by front desk staff that he was "in a meeting." When I was finally able to speak with him, he told me he could not help me. He refused to provide his business card, his last name, or his email address. When I asked for contact information for the general manager, he also refused to provide that information. As I attempted to escalate the issue, he laughingly added that if I filed a complaint, it would come back to him and it would still be at his discretion how to proceed. I was also told my membership could be canceled. Additionally, when I looked at the displayed business license and related information, I was told that if I took photos or wrote information down, I would be escorted out of the facility. I found this interaction extremely unprofessional and concerning. I was simply requesting a courtesy refund of a recently charged annual fee after transitioning to insurance coverage, and instead was met with resistance, lack of transparency, and what felt like intimidation.

Absolutely love this gym. The pool is so clean; the instructors are great. Aqua aerobics…read moreclasses are one of the best I have ever taken. Great workout. everything about this gym is superior. Varied classes too. Women can be comfortable here. The equipment is great. You have so many choices. Hours and classes are flexible for all. I highly recommend this gym.

From the owner: Exclusively all female fitness facility. Female staff, instructors and members…read more Membership includes group classes and amenities, such as sauna, pool and hot tub.

Saw a lot of old negative reviews on here but I thought I'd chime in after the gym changed…read moreownership about a year ago. I have tried every gym in the area (I used to do day passes at every gym within an hour radius while on school break so I have tried other golds gyms, 24hrs, pfits, retro, crunch, blink, powerhouse, you name it) and this is my favorite gym in north jersey. The new owner replaced a lot of the equipment including the floors and treadmills while leaving a lot of the old classic equipment which I love combined with new fantastic Atlantis machines. The gym also has a large turf area and basketball court which is a huge plus for athletic training. Also a sauna, but the best part of the gym is the community, a great mix of old classic body builders, young guys, and the staff is super friendly. My only complaints would be a new filtered water fountain would be great, there are multiple old ones that don't taste great and I've heard the town has given the owners a problem with replacing pipes. They put a gate in the front which was a big annoyance at first but it works well now and helps keep non members from sneaking in, and the parking lot has the largest potholes I've ever seen and they always come back despite them repatching them, it needs a full pave but I believe that is on the town and out of the gyms control. Also on some week nights one of the trainers runs an absolutely obnoxious workout class and blasts music on top of the gym music while taking up the entire turf area. She could easily use the empty studio room that they don't use at all. Still one of my favorite gyms out of hundreds I've been to considering a reasonable price!

Very convenient location right off RT-46 and RT-80. My favorite thing about this gym is the large…read moreturf area with the pull-up bars. Plenty of room for stretching, calisthenics, lifting, and moving. Large variety of equipment and machines throughout the gym. There is also a small boxing area, basketball court, studio rooms for classes, barber, tanning and physical therapy services available. All that being said, they have been renovating a lot of the gym (awesome)--but the renovations seem to be happening at a snail's pace (not awesome). The half-done renovations sitting for months start to look...not so good. Locker-room is nothing special. Honestly, if anything needed a renovation it would be that. For the membership price, the majority of front desk employees could be a little friendlier. A quick "Hi, enjoy your workout" as you walk-in, goes a long way. The maintenance guy grinds hard as hell, and greets almost every member! Take a page from his book.

Before I joined Planet Fitness in Fairfield, New Jersey, I was a member of LA Fitness. The LA…read moreFitness in Lake Hiawatha closed so I worked-out at the LA Fitness in Parsippany. Recently, I dropped my membership. You might ask, WHY? The pool and hot tub closed for weeks due to poor water management. Machines were shut down because they required repair and were not fixed in a timely manner. The eight showers were never all working at the same time and the air conditioning broke during the summer. These are the major reasons I gave up my membership but I could get picky and list more. Since I have joined Planet Fitness, their machines are all functioning. Most machines are relatively new. Patrons disinfect the apparatus after use which shocked me. The members are very respectful of others. The members for the most part do not sit on the machines with their Iphones. If you are not using the machine get off it. The gym is cleaned on a regular basis with numerous garbage cans throughout. You won't find litter on the floor. This gym is worlds apart from my LA Fitness experience. Thank God some people know how to run a gym.

ixed. Now going on 2 months, this is the only chest and shoulder machine in the gym. This place was…read moredecent when it first opened, but it has been steadily declining. The owner is a liar, he replied to my last post on Google reviews over three weeks ago that it would be fixed soon and it's still not fixed. LIAR!