What an indulgence! Soft roll with a crisp exterior and a hefty, generous portion of cream. It was…read moredelicious and big enough for two. Service was great. The employee who gave me my order was quick and of note, he was super hygienic. He changed gloves, washed his hands, put on new gloves. Would definitely recommend!

The nicest and sweetest girl helped me today! I had preordered a cookie cake to celebrate an…read moreoccasion with my husband and walked into the store with my daughter and was greeted and helped. Clean store and there are a couple seating spots if you wanted to enjoy a dessert in store. To preorder the cookie cake, there wasn't an option online so I emailed the store and the manager of the store emailed and called me to create an invoice. Manager was super helpful via phone call. 10/10 would come back - i am personally not vegan but figured I'd still give this dessert place a shot. You cannot tell it's non vegan! The desserts are soooo customizable and so many options for topping and frosting flavors. Only opportunity this store has is to fix their phone line for better communication / questions instead of emailing or in store.

Picked up a few sweet treats for some friends to watch the Steelers play tonight. Walked in and one…read moreof the ladies greeted me and helped me right away. I love that you dont have to stand in a line waiting. I was able to take a quick look at the available flavors and choose three. She repeated my order back to me and rang me up on the hand held reader. Was in and out in less than 5 minutes. Order strawberry, biscoff and gluten-free lemon raspberry.

Excellent experience. This was my second time coming here. I bought three little cakes and they…read morewere delicious! The red velvet was great the next day. Carrot cake was just as good the next day and the chocolate chocolate chip was just as great the third day. Fresh, fresh and fresh! Ten stars!

This place is fantastic, I do these combo boxes for clients all the time. They are a huge hit…read more Great great flavors for everybody to enjoy.

These donuts are not really donuts. They're a delightful, tasty, flaky, delicious snack with no…read moreperfect shape, no hole either. They have so many varieties you can choose from but I choose Maple Bacon, Honey Glazed, and Bourbon Caramel. I also tried a few of the mini donuts which were the perfect bite sized treat. The icing on the donut was the great service and the look and feel of the place.

AWESOME. We had the opportunity to meet the owner on our first visit and what an experience. Great…read morerecommendations, awesome service, and rave reviews from repeat customers. I see this place becoming very popular, and plan to come back soon! I got the peach cobbler and was able to share that with 2 other folks. Unless you want to have a big sweet treat, but I'm not one to judge! It's worth it.

I've visited the Katy location so thought I'd try this Richmond location which is in my…read moreneighborhood. The interior is very clean & I love that they have a hand sanitizer dispenser right at the front door as you are exiting. For me, it's a take out stop, but there are a few tables if you'd like to eat-in. The worker at the cash register was friendly. I got a few items for the family to try: the blackberry peach cobbler with extra crust, original banana pudding & an original cinnamon roll. My experience here is basically the same as the other location, so they are consistent. Favorites were the blackberry peach cobbler. (This is really just both the blackberry cobbler & the peach cobbler placed in the same container to make the 'blackberry peach cobbler'). I like them mixed but if I had them individually I give the blackberry cobbler the edge. The cinnamon roll was a favorite! I asked for light icing which they happily accommodated. I don't prefer the banana pudding. The consistency with pudding, whipped cream & wafers are fine. It's just the banana flavor appears to come from banana flavoring as opposed to real bananas so the "bananas" have an artificial taste I don't prefer. (I get it, real bananas turn brown & ugly quickly.) A few tips: Tip #1: If you like crust in every bite, request extra crust, so worth it!! Tip #2: Can't decide, try the dessert sampler: 4 cobblers and/or banana puddings (smaller portions) for $15.99. Tip#3: Daily Specials Mon-Th, 11a-5p. For example, Monday is BOGO any cobbler. (July 2026) I will definitely return & stick with the cobblers & cinnamon rolls. I'll have to try the brownie & cookies next time also. It's good to have this dessert place in the neighborhood!

Great location with plenty of parking and space inside to sit down to enjoy these icy treats. The…read morestaff are friendly and fast to deliver all the jelati we ordered. There are mostly tables for two but they do have a table for four as well. The space is clean and inviting with fun mural art on the wall. I like that there are several sizes to choose from , like their smallest (tadpole size) to large quart size. The small size is usually my go-to, as it is perfectly indulgent yet not too much to make me feel like I overdid it. The jelati is also my number one item, more favorable than just their Italian ice. The ice is smooth and flavorful unlike some other Italian ice places that create more rough/grainy ice. Their ice here is great by itself but when layered with either vanilla or chocolate soft serve ice cream, it is heavenly. The soft serve ice cream only comes in vanilla or chocolate but both are very creamy and tasty. You can get it by itself at Jeremiah's if you are not in the mood for Italian ice. Having tried several of their flavor options, my favorites are the mango, coconut, pina colada, root beer, caffe latte, and cookie butter. The fruity ones definitely are a winner in my book. Besides their regular menu, I noticed that there are seasonal items too...worth a try. Great for any solo adventure, group outing, family time, or just a treat for the kids (or kids of any age).

Did not know this location was a training based location-- meaning they're mainly hiring High…read moreSchoolers needing professional experience. This should be plastered everywhere not just inside so that others going through drive thru more and understand the wait time. Outside of that, lovely location with great customer service. They take their time with each guest.

Great location even if they are out of some of the flavors from time to time. I've both visited…read morethis location both inside and drive-thru and used Door Dash. Consistency is a little hit or miss at times but what's most important is the ingredients are there! We order from this location A LOT and I know it's just ice cream so it's hard to be extremely critical of it. But overall it's very good and fresh! I would not recommend the pre-packs though as you're typically taking a shot on getting something that is potentially old. Would recommend avoiding the pre-packs and get fresh packed if that's what you're looking for. But when it comes to ordering items off the menu that are fresh? It's very good! Sundaes, Milkshakes, Smoothies, freshly pack quarts - all very good! Some of the specialty "monthly" flavors are a little out there and may just not be to my taste. But the tried and true flavors are consistent in their taste and quality. Location is clean and staff were very friendly and transparent. And when ordering via Door Dash if something is out? They ALWAYS call - which not every establishment will do this. So the staff are going the extra mile here to make sure those Door Dash customers are aware. Overall a very good place for ice cream! Recommended.

Love their ice cream and cakes. So happy they are so closed to my home. I do recommend coming here.read more

This location is now open as of Sunday, March 30th, 2025!…read more Located on the southeast corner of the Bellaire and Mason intersection, this Shipleys is brand new and next door to a "Break Time" convenience store that is not yet open at this time. However, the Shipleys is fully up and running, including its drive-thru! There is plenty of parking though if you want to go inside. At first entrance, everything looks really organized and clean, as you would expect of a new store. They also had a few simple, but nice decor on the walls. The staff were very welcoming and clearly eager to start serving customers. I spoke with a manager who said they will have their Grand Opening later this month on April 26th once they have worked out a few kinks. One of those kinks are that they don't serve iced coffee at this location , yet it still shows up on the menu. Their food tasted pretty much what I am accustomed to when it comes to Shipleys - big kolaches and tasty donuts that aren't over glazed or too sweet. I tried the sausage and cheese kolache and the bacon, egg, and cheese, both were great. I did want the jalapeño sausage and cheese, but they didn't have any available at the time. I will note this was around noon on a Tuesday. Besides the kolaches and donuts, my wife also tried the beignets (they have a 4 for $2 deal), however, she said they didn't seem as fresh as ones she's had at other locations, so that was the only disappointment with this visit. Overall though, we were satisfied. While we did eat at home, they had a microwave and bar tops to eat in store if you preferred to. I'd recommend visiting this location if it is close to you, but take note they are still new and will be continuing to work out kinks. It may be best to come in the morning while things are still fresh or wait till after their grand opening when they should have everything on point at all times! This location is open 5am-5pm daily! I'm glad to have my favorite donut chain around the corner now!

Brand new Shipley's. Good service & same good donuts. Thumbs up! I hope this location is successful!read more

Good good , love the different flavors Many opinions to…read morechoose from ! Will be back !!!

I first visited this location the last week of December 2025. I have been here 3 times, including…read morethat visit, and each time I go through their drive through window to get the Mint Chocolate Chip flavor. I was able to get Thin Mints with that the second time, which is a seasonal glavor and comes with one cookie on top. I've also had the Cherry Vanilla, which I consider to be too basic. Haha! You can see the steam coming off of the ice cream, as if it's liquid nitrogen. You can tell, just by looking at it, that it's real ice cream. That's what makes this company superior for me.