1. Tierny Jordan Network

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Las Colinas, TX

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Tierny Jordan Network

5.0 (1 review)
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6 years ago

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Normandy Homes - Villas of Alto Vista - Alto Vista Model Exterior

Normandy Homes - Villas of Alto Vista

(2 reviews)

I have been the real estate business for over 20 years as a consumer as well as an investor…read more Recently, we purchased a home from Normandy Homes at the Watters Branch development in McKinney Texas. The home we purchased was apparently a spec home built by Normandy. It had a ton of upgrades and had been on the market for several months. We saw it, liked it a lot and put a bid on it. Soon, we had the contract. After closing on the P&S agreement, we went through several walk-through's with the builder. We, of course hired a home inspection company who did their due diligence. There were maybe 4-5 issues called out by the home inspector. All these were resolved prior to the move-in. We had a walk-through with the construction manager (Wes Camp) and he assured us that any ongoing issues would be addressed. Sure enough, we encountered post move-in problems - like 2 or 3. We contacted Wes and those issues were corrected within a couple days. We had caused a couple scrapes on the engineered wood floor from moving furniture. We reported this to Wes and he had his flooring guy come by and touch-up the the nicks. He also had his flooring guy drop off a box of the flooring material. I can tell you all that read this review, that Normandy Homes is the best builder that I have ever worked with.

Normandy homes has an ok sales staff (depending on who you get) and homes that look good. However,…read morebuying a home is a long term investment and Normandy does not provide a product worth investing in long term. I bought a Normandy home a few months ago and already have a few warranty issues. I expected these, as it's part of owning a house. However, Normandy Homes does not follow up on their warranty requests. When I submitted the warranty request I was told I'd hear from someone in 3 days. I didn't hear from anyone in the two weeks after my warranty request was submitted, so I followed up with their warranty department. The put someone on the phone with me who said they needed to meet between 9am and 5pm. I made the arrangements to meet with them in the middle of my work day, but they never showed up for the appointment. I followed back up and was directed to a Todd Stoker. He missed another 10 am appointment. In the meantime I had a few additional warranty items occur, so I submitted the warranty claim again. I again waited a week before hearing anything back on this request, and the original warranty issues had still not been fixed. I figured maybe someone above Todd could assist, so I contacted Steve Schermerhorn and Rick Davis. Neither of them apologized for the issue, or time it took, but rather just made excuses for their lack of communication and missed appointments. The warranty issues are still not resolved, nor is their response time or concern for customers. The company states on their website how focused on customer service they are, I would be cautious of this statement.

Offerpad Dallas - 2312 Carlisle Court, Flowermound. Sadly we had to walk away from this home, because it has terrible foundation issues.

Offerpad Dallas

(69 reviews)

I have a LOT of experience buying and selling real estate, getting a mortgage or HELOC and I…read morestrongly recommend OfferPad to anyone thinking of selling their home. Their offer price was $222,100. I was going to list it for around $229,000 at the top end, but more likely $224,000 because you don't want to list it too high and then have to adjust it down or else prospective buyers will wonder what is wrong with the house. So their offer was very good. Took 1 week to get the offer Took 1 week to get it inspected Took 1 week to get it closed. My experience: 1. License real estate agent for about 10 years in total (Real Estate Masters and Edina Reality). 2. Mortgage loan officer for 3 years. 3. Landlord: I have bought, owned and finally sold 8 different properties including an apartment building, duplex, and 6 single family homes during the 15+ years. 4. Mortgage Holder of a total of 17 mortgages in total including VA, FHA, Conventional mortgages and also 3 HELOC's. 5. FICO employee: I even worked for FICO (FairIsaac Company) as an IBM Mainframe Computer programmer for many years too. 6. My own FICO score 820's. IMPORTANT: So when I say it went well with OfferPad, then it went well with OfferPad. You have to take my very experience word on it. The whole process was great. It was quick. I was not in a situation that I had to sell it. I would rather pay more in commission to sell it without having to have it listed on the MLS and then have strangers going through my now empty house. OFFERPAD PERSONAL and First American Title Insurance Company all were processional and responsive to my questions and to the process too. Don't forget the guy who did the final walkthrough on 08/27/2020 which is the same date of the fund's disbursement (I don't remember his name, but he arrived with a couple contractors that say day). I recommend OfferPad to other home sellers that are thinking about selling their homes. Think about it instead of listing it on the MLS. Having a home listed on the MLS can cause several problems, including not knowing who will be in your home, how long it will be on the MLS, if the buyer ends up not being actually approved for their mortgage, if someone tracks in mud/dirt into the clean and empty house, or even plugging up your toilet as happened in the past.

Sadly this company is not transparent at all. They overprice their properties and cover up bad…read morefoundation. They are very bad communicators. They literally put lipstick on pigs. The homes might look pretty from the outside, please do your due diligence. We had to get 2 inspectors and had to fight to get our earnest money back. They did a half ass job on fixing the foundation and covered it up. Now the home is floating. Don't buy a house that needs a whole new foundation fix.

Tierny Jordan Network - realestateagents - Updated October 2026

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