I've bought multiple properties from New Western in the past 12 months, specifically working with…read moreConnor McCrory and Alex Glass. My experience can be summed up in a word... INCREDIBLE. They were responsive, sold me great properties, connected me with key stakeholders they had relationships with (bankers, contractors, insurance) and offered me great advice along the way. From my vantage point, New Western is a company that puts their customers first, offers opportunities with margin and strives for excellence in all they do. I highly recommend them. Andrew 616-835-1170

Done few deals with new western and they always been professional and kind. I worked with John…read moreWyatt on two Plano deals and both houses were a home run.

Andrew Mancuso helped me and my partner find a place in a little under a week for an off the charts…read morefantastic discount! While I hope I won't be in the market again soon, if I am, I will be in good hands with THE Mr. Man!

They're ready to help. Very resourceful but just be honest to them about what your looking forread more

Nancy Robbins was an absolute treat to work with! Not only…read morewas she efficient with her communication; she was thorough in her questioning and the utmost-educated in her field. If you are looking to find an apartment in the DFW area I highly recommend Nancy at J. Ellis Apartment Locators.

Fantastic customer service at Las Colinas Apartment Locators! I've used their services twice in…read morelast two years for moving, and everyone in the office in incredibly friendly and helpful. The staff are knowledgeable and professional and will direct you to exactly what you're looking for in a place to call home. Their service includes a free guide of the apts. you're interested in with all the specs, deposit amounts, etc. on the page, plus a map to the communities. A great free service for the hassle of moving.

Living in what is supposed to be a luxury condo the WHMC struggles to maintain a level of service…read morecommensurate. Over the years living at a property they manage I've seen services reduced, long waiting periods on communication, outdated web portal technology, and overall upkeep of the grounds and common areas lackluster. When it comes to repairs and restoration they let things linger for a long time and seem to side with the developer than be an advocate for the building; working to placate residents than to chase down contractors and developers towards action.

I wanted to set up a rainwater storage tank within a nice resin shed that matched the color of our…read morehouse. Worth Ross has been actively impeding my efforts to do so, all in breach of Texas Property Code §202.007. When a client, tenant, tells you Texas Property Code, you know you are dealing with folks who lack any credibility or knowledge. It is the job of the property management company to adhere to NOT JUST a specific HOA guideline, but first and foremost must be knowledgeable of County/State property laws to enforce through or in consultation with, HOA committees. If a committee denies a rainwater tank fully contained in a normal sized shed on the side or back of a house, then it is the onus of a consultancy/mgmt company like WR to know the law and explain it to a committee or when WR rejects. No exceptions except ignorance, but that is equally bad. The reputation of Worth Ross in the community has, without any dissension, been nothing but a disappointment. I, myself, own properties and manage them, including actually being in property management as a business, just like Worth Ross. I have a great deal of empathy for the type of work involved in managing homeowners/tenants and physical assets. It's not easy. The mountains of work they've done on a static Esperanza entry signage and cutting trees for tens of thousands of our dollars, all while actively denying or impeding water conservation efforts in a backyard tells me more about them as a company than it does anything good they are doing, which is mostly superficial work, in my opinion. No one cares about signage but thank you for the long email updates and all the hours you put in this colossal waste of money (fyi the rusty sign looks exactly the same before and after the hours of work and money spent on something unnecessary). I will assuredly be voting in opposition to keeping Worth Ross as our HOA service provider (fyi, you were not our first choice, everyone sees you as a mistake in which I've learned why now, and you are REPLACEABLE), and given my line of work is property management in a notoriously difficult city--NYC--with respect to city and local laws, tenant relations, and the like, this is still the worst property management company I've ever dealt with, which tells you a lot. I've since had to resort to invoking the lawyer threat, but I'm hoping it's only because they didn't know the property law (which is kind of their entire job).

I posted this on Google reviews, so I'm gonna go ahead and copy and paste…read more The ceiling collapsed and there was black mold and rotted old wood. The other apartments also experienced this issue or at the very least wet/damaged walls. I had to document a LOT of other damage when I moved in so as not to be held responsible for it but that was the worst part of living here, specifically because maintenance didn't get on it for a month, and my calls were not answered or returned during this time. I called the city health inspector. They came out to address the one issue of a collapsed ceiling I reported, but also, without my prompting, noticed various other problems - a gap underneath the front door, sunken floor, etc. Our gate lock was broken also at some point. They did REMOVE the lock, but it was never replaced as far as I know (I'd moved out soon after that). There were mice, cockroaches, despite my cleanliness. I saw pest control come by once (which I guess might be normal?) and they did a kind of half-assed job, which isn't the apartments fault, but I feel they could have been vetted more. The trash cans had maggots and were absolutely disgusting and smelled, and the front yard for the building was covered in holes and trash. Myself and my neighbors asked a couple times for new cans or some maintenance outside (the most we got was tree trimming, it seemed). The person we were talking to appeared to have quit or been fired soon after that, though. Then it was hard to contact their replacement... ever. I would say just don't move specifically onto the street I was on, but these are just unhelpful and careless people. We were suffering. And YES, they do a raffle monthly where you will be rewarded for a good review. Residents are desperate enough already, so these good reviews are all BS. Also attached notes from the city health inspector, only one of which was addressed. Sorry for the rant.

I moved into a property which was poorly managed and in desperate need of some tender loving care…read more The unit I occupy had serious problems. Hot water over responsive; and a bevy of other complaints. I contacted the team and worked with them to not only address intra apartment "to-do's" and felt like I was part of a team. They went the extra mile. The Waller Group was keen to see the property upgraded and returned to a chic, Oak Lawn boutique community. It's exciting to see an old charm brought into a new life. Let's hope Team Waller works magic with a 're-fab' of the rest of the block. Great job and Five Star all the way.

Absolutely unreal. I am busy throughout the day and the amount of help I am getting from…read morecoordinating all the living arrangements is incredible. I did show up to one tour and the apartment people had no idea I was touring, but no one else was there so it worked out. Thank you!

Haden James did a great job at helping me find my next apartment. He gave me a list of what was…read morenear my job. I toured a few places and I got a great deal. It's a free service for people applying you just have to mention their name when signing. Great value for what it is highly recommended!

My family and I were looking to purchase a home in Texas. We were coming from out of state so we…read morecontacted the Marshall Reddick Dallas team. We talked with Stephany via zoom and we were so impressed. Her knowledge of the areas, the homes available, the best schools and the property taxes for each city was helpful. When we flew to TX to tour the homes, her and her team were welcoming, punctual, knowledgeable and friendly. We had a great time and found a house we loved. Big thanks to the MR team for all their help. I would recommend them to all my friends.

Purchasing an investment property through Marshall Reddick was the best decision I ever made. Not…read moreonly was the buying process really smooth (their website is awesome) but having them manage my property has made it super easy to be a landlord. Glenn Weaver is a great manager, and Monique Jelley is a very proactive maintenance manager. Things like lease renewals and annual inspections are handled ahead of time without me having to ask, and maintenance requests are conveniently done in the online portal. I would absolutely recommend the MR Dallas team for purchasing and managing your property.

Chase from The Urban Avenue was supremely effective in my recent apartment search…read more His expertise in understanding the neighborhood and his constant follow up made we wonder how such an excellent service can be offered for free. Beyond the typical search assistance, Chase took a personal interest and stayed on top of everything from the application process straight through to move in. For anyone looking for an apartment, I would not recommend going any other way than with Chase and his team. Thanks again, Chase.

Chase was so lovely and beyond helpful! Located several options for me, set up all my tours, and…read morehelped negotiate getting me into my dream unit sooner. Everything was well within my budget, and he knew exactly what places to send me to after a brief introduction. The leasing agents at the place I chose also said greats things about him! Highly recommend.

There are not enough stars for Lauren to review her as a Real Estate Agent. We recently moved to…read moreDallas on a very short timeline and had to find a house quickly which was very stressful. We found Lauren and she was not only an incredible Real Estate Agent that met all our needs, but was a great person. Lauren made a stressful process fun and easy. She helped our family dial in a home and adjust to a new culture! Highly Recommend her!!!!

I feel very lucky to have found Lauren to assist me in buying a house recently, she was an all-star…read moreagent! She was extremely easy to work with and best of all she was very focused on making sure I ended up in a house I would love. She was very patient with me especially in helping me find a house that met all my requirements...no easy task and never pushy. She was always quick to answer texts or emails and provided excellent research on comps. After months of looking, Lauren located the perfect house for me with everything I was looking for. Thanks Lauren!