Title: Customer-Focused, Knowledgeable, and Truly Committed - Sol-Up Delivers!…read moreAfter an exhausting experience with a nationwide solar provider--quickly realizing they were simply too big to care--I decided to move three rooftop solar projects to Sol-Up. From my initial email inquiry and the Sol-Up team's immediate follow-up, I knew I had made the right choice. I was fortunate to be assigned to work with Antonija, who, instead of rushing us into quick signatures or pushing products and lease programs that primarily benefit installers, patiently walked my wife and me through a full Solar 101 presentation. Admittedly, I'm someone with minimal patience, but I actually enjoyed the presentation and learned a great deal about product selection and design considerations. Sol-Up has been in business since 2009, and it shows. They are highly proficient at navigating the many obstacles in today's solar environment while remaining 100% customer-focused throughout the entire transaction. Antonija, Rita, and the leadership team treated us like family, offering sensible, customized solutions for each of our three rooftops. With the federal solar tax incentive set to decline at year-end, I highly recommend reaching out to Antonija and her team for a truly "Simple and Seamless" solar solution. You will not be disappointed.

I originally left a negative review because of my experience with Destiny Garcia in the sales…read moredepartment. My concern was never with Sol-Up as a company it was with how I felt I was treated during our interactions. After deciding not to move forward with the project, I experienced what I believe was unprofessional conduct. When I asked to speak with a manager regarding my concerns, I felt my request was not appropriately escalated. Following that, I believe I was subjected to repeated unwanted phone calls and what I perceived as retaliatory behavior, including a negative BBB review directed at my business. I was also concerned that information I had provided during the sales process was used in a way that made me uncomfortable. As someone who was attempting to extend a project worth more than $30,000 for a client, professionalism and trust were extremely important to me. A customer should be able to decide not to do business with a company without worrying about retaliation, harassment, or having their information mishandled. I have since updated my rating because I reached out directly to Sol-Up's COO, who responded promptly and professionally. I truly appreciate the time he took to address my concerns, and his response demonstrated the level of customer service I had hoped to receive from the beginning. This review is not intended to discourage others from doing business with Sol-Up. Rather, I sincerely hope the company addresses situations like this through additional training and oversight. My experience raised concerns about how customer information is handled and how complaints are managed. If I felt uncomfortable after sharing only basic contact information, it naturally made me wonder how other sensitive information, such as a home address or financial details, would be safeguarded. I genuinely wish Sol-Up and its leadership the best, and I hope future customers receive the professional, respectful experience they deserve.

This is one of those reviews where (if possible), I'd give Robco Electric more than five stars on…read moretheir Solar installation / service. We did a lot of research before we pulled the trigger on Solar. We did a deep dive on leasing versus purchasing, equipment differences and post installation service. We had actually contracted with a different firm, but after we found out the sales rep misrepresented the equipment they were going to install - we cancelled. After that, we reached-out to two other companies - one of which was Robco. After comparing all of the metrics as well as the reviews, we ended up purchasing a system from Robco. From the presentation and design with Jorge, through the approval process with our HOA, to obtaining permits, they were on top of it all. We initially met with Jorge on May 12th. All approvals were obtained and Mike and his installation crew showed up on May 26th. These guys actually showed up early and worked like a well greased machine. The job was completed by mid afternoon, including the painting of conduit and solar emergency shut-off to match the stucco on my home. They even left me with extra roof tiles in case we needed them in the future. After the installation, the building inspector scheduled time to come by and sign-off on the permit. Of course, there were no problems there. The funny thing was that I can be a bit chatty and in talking to the inspector, he stated in summary that if he were were going to put solar on his personal home - or needed an electrical repair, Robco is the one company he would call. I thought that was quite an endorsement. That last installation piece was for NV Energy to come out and replace the meter with one that can export unused solar energy back out to the grid; that was done on June 18th. From start to finish, Jorge, Mike and all of the guys at Robco exceeded our expectations. We would wholeheartedly recommend them for your Solar (or electrical repair) needs.

From the start, my relationship with Robco has been fantastic. I interviewed over 10 solar…read morecompanies before purchasing my solar and only Robco could answer all of my questions honestly. My system went live in August 2018 and I haven't had a single issue. I added a system to my mother-in-law's house also and no issues there either. Very happy with the minimal amount of time I have to wait for an answer, if I have any questions. Krystal is a true asset.

Called up Bobs to get a quote on air conditioner duct cleaning and spoke with Stephanie. Not only…read moredid she give me an unbeatable price with military discount, she got me an appointment the following day! Next day, Brian and Jordan showed up on time ready to rock. They did an outstanding job! Really cool guys. The whole job took roughly 2.5-3.0 hours start to finish. If you need air duct cleaning don't hesitate to call Bob's Repair!

I tried to post this review on Google, and to respond directly to Bob's before posting a review but…read morethey don't have an easy way to give them feedback. They do have polite people and do decent work but I did not have a good experience with their repair business. An annual inspection turned up a couple of small problems - low refrigerant in a system and a nearly failed condenser fan in another. No argument with that conclusion so I said go ahead with fixes. Got the invoice and should have paid more attention - a price gouge of epic proportions. Here's what I sent them that got rejected by their system: PS - registered professional engineer who should have paid more attention. 'I was not here when this work was finished, and I have no issue at all with the technician and work performed. He was professional. I agreed to all of the work. But I regret now not doing additional homework on the cost. A one pound 410a add should cost more like $100 at the high end all in. Easy to find on google or Yelp), given you can get a 25 lb Jug in the range of $250. And yes, there is labor and overhead in that , but for for a 30 minute job $325 seems excessive. I also was able to source the replacement fan motor with an identical Lennox model# from a number of sources- from around $200. Again, that doesn't include labor. So if I'm generous, you got $300 in parts, add 20% for miscellaneous. And yes, I get that there is 'Bob's guarantee' and you have overhead, but an 1800+ bill for less than two labor hours of work, make it 3 with travel time and even at 150 per hour - and maybe 450 in parts and material -the total markup at 2x is to me excessive. Plus your billing is deficient in the level of detail so it's even hard to understand how you could add it up to that much. My wife paid the bill of course, but with these prices even though the service is good I won't be using or recommending Bobs for repairs in the future. I'll do my homework.' PS - last postscript. You may have noticed Bob's no longer responds to Yelp reviews. Must be too busy. Or they don't care. Neither one is a good sign.

The salesperson was very detailed and informative. I got 3 bids and this one was the medium pricing…read moreof the 3. I had windows and sliders replaced. They look phenomenal. The installers were great and cleaned up after they were done and it's very easy to contact them for anything.

Significant Discrepancies Between Advertised Rates and In-Home Quotes…read more​As a military veteran, I value integrity, straight talk, and transparent dealing. Beyond Energy's marketing emphasizes veteran ownership and promises transparent, gimmick-free pricing. Unfortunately, my direct experience in my own home was the exact opposite. ​Beyond Energy's public website advertises "installed" window prices ranging from $650 to $950 per unit, explicitly stating that triple-pane glass is standard on every window they install, not an upcharge tier. ​However, after about a 2 and a half hour in-home sales presentation, their representative handed me a handwritten proposal with an "MSRP" of $92,324, "discounted" down to $42,662 for 18 windows and 1 sliding door. It also shows 5 casement windows, which I have none only sliding windows. I never asked for casement windows so not sure why they added them. ​Even worse, the written quote explicitly circled double-pane glass. This means the in-person quote was roughly double their advertised online rate for a lower-tier product spec than what they publicly market. ​In my experience, their in-person sales tactics completely contradict the transparent pricing advertised on their website. I strongly recommend that fellow homeowners and fellow veterans verify Beyond Energy's published website rates, insist on itemized written breakdowns, and compare quotes before sitting through a marathon sales pitch.

From initial contact to project completion, Panda Solar was so easy, honest, no-BS, competent,…read moreproactive, and just nice to work with. Their quote was the most competitive of several, yet I feel I received tremendous value and superb customer care. Very easy to recommend Panda Solar without hesitation. 10/10! Thank you, Coree and Blaine, I wish you guys all the success and look forward to working together again in the future.

I only got a quote . No solar yet but when I am ready this is the place that will get my business…read more No nonsense straightforward approach.

Unprofessional, made promises and did not come back to fulfill their promise. Took advantage of our…read morekindness to him. Should give zero stars due to bad service and unethical practices.

I have been calling for the last 2 month because my solar panels are not producing power. They…read morehaven't been since February. They have hired a 3rd party company to answer the calls. All of the operators say that they only send messages via a queue. They don't have direct numbers to anyone that actually works in the company. My sales rep, Caleb Roach, is also not responding. Horrible way of running a business.

Recently I had Powur put solar onto my house. They had the best pricing and product by far!! If you…read moredon't have solar definitely give them a call! Energy prices are only going up. Troy and Colby were there every step of the way.

DO NOT USE I wanted…read moreto buy a full system outright. The salesman, Chance, was amazing and walked me through the quote, inspection and was very responsive. He assured me the $500 deposit was refundable up until they needed to pull permits. I paid the deposit and it was through a different company. What? waited for the inspection and nothing. After several weeks Chase said he was laid off. I was put in contact with Sam. We'll call him full of s*it Sam. Said I needed a new roof and the agreement said there was no refund for the deposit, conflicting Chase. He agreed they would review the recorded call and a manager would contact me. I've tried repeatedly to contact them again and have been officially brushed off and never received anything. No refund or call back.. Also, Chase and I responded on calls and text on a cell phone. Was that recorded?? They push you and tell you whatever they can to get that deposit and then Push you for a new roof and if you try to push back, they're gone With your money.

I wanted to post a quick follow-up to my earlier review. After I shared my concerns about the…read morenon-disparagement clause in the contract, I got a call from Solar Optimum's Director of Sales. He was professional and respectful, and took the time to explain their side of the clause. They're not trying to silence honest feedback across the board -- they're asking for 45 days to fix any issue before someone goes public with a negative review. I appreciate the clarification, but this is still an effort to silence consumer's right to free speech, which is something I take very seriously. I work with several brands that compete in various marketplaces, and this is a tactic I would never endorse. The clause, as written, sends the wrong message. It's written in very strong legal language, and yes, it absolutely reads like a threat. Telling a customer that their warranty could be voided over a "disparaging" comment -- even one that's truthful -- feels more like protecting the brand at the expense of the customer's rights. If a company's service is great and they handle problems with integrity, their customers won't feel the need to "disparage" them in the first place. To be clear, I otherwise had a good experience with Solar Optimum during the proposal stage, but ultimately decided not to sign due to what I consider to be a big red flag. I have no reason to believe that the positive reviews here are not genuine. I just have to assume that part of the reason they seem to out-index the rest of the industry is due to this type of tactic. I don't have a crystal ball - but the solar industry seems to be littered with companies who deal in deceptive practices, so if you want to be the "good guy", then you should have confidence that your customers will advocate for you. This isn't personal -- it's a broader concern about consumer rights. If you're thinking about signing with any solar company (not just this one), read the contract carefully, ask questions, and make sure your voice doesn't come with fine print attached.

They got my service running fast and efficiently. I will be…read morereferring them to everyone I know. The owner was always available and quick to respond. The price was the best one out of many of the companies I talked to in Las Vegas. I saved 20k thank you them.