Used to be Delia's, now called Tide Cleaners. Been coming here for years. Previously I tried several other cleaners. 90% of what I need is business shirts and slacks. -Get them done with starch - always looks very sharp. 10% occasional comforter or wife's dry cleaning. Same day cleaning in by 8am done by 5pm 24 hour drop off with their Tide bag service convenient! Also has a drive thru for easy pickup Only negative is they changed their hours opening later and closing earlier read more

Tide Cleaners - Tide Cleaners Bag Service - great for drop-offs - Dry Cleaning Near Me - Scottsdale, Arizona

This is the second time I've had a difficult experience with Veronica at this location. She has made drop off and pick up off my items very difficult. In this last particular occasion she refused to accept my tap to pay because she didn't want to touch my phone so she called over her other associate Leah, who happily took my phone to use Tap to pay. Just overall bad customer service you can tell she doesn't wanna be there It's almost like she's were inconveniencing her for showing up with dry cleaning read more

Pricing is outrageous. They reel you in with the discount coupons and the red bag to make pick ups and drop offs easy. Then they whack ya. I couldn't believe it today. I had brought in some Tommy Bahama T-shirts that I wanted cleaned professionally along with some slacks that my wife wanted cleaned. These bandits charged over $21 for slacks and $10 a piece to wash a T shirt. Never going back. You can keep your cute little red satchel. You're crooks. I am anxious to see you go out of business. I see nothing but 1 star reviews now. I can now feel 100% confidence that my favorite shirt that disappeared about 6 months was surely due to them. read more

I took three items in for dry cleaning at the flw location and had a 20% off coupon. . I got a text that said one of the items had a tear and they would not clean it without my permission. I went and looked at this very small tear in the seam and gave my permission to dry clean. However, they refused to give me the 20% off that was included in the original order. You just lost my business read more

DONT GO TO TIDE EVER!! They lost my husband's cashmere and Versace sweaters and claiming they can't find it! Also gave us 8 pieces of someone else clothes! DROPP OFF ONLY IF YOU DONT WANT YOUR CLOTHES BACK! Christie has no customer service nor solutions! Only to aggravate the customer who has lost items read more

I initially had a good experience with this location for about a year but my kast 15 dress came back wrapped in a way that resulted in them wrinkled in so many places that they are unwearable . I will never visit this cleaners again read more

I have never written a yelp review in my life, but I am so disappointed with this experience. It was my first time using this cleaner and I never will again. Brought a brand new dress I'd worn one time to this cleaner that my daughter had spilled sprite on, which had left a large stain. They ran it through once and the stain did not come out, so offered to retry it. When I came to pick it up after the second try, the stain was gone but the coordinating belt that was part of the dress (same material, same color and had been dropped off with it) was nowhere to be found. Without the belt, the dress is basically useless as it just hangs like a paper bag. They said sometimes belts get lost in the process and would look for it, and they referred me to the corporate office for a potential claims review in the case it could not be found. I received a call from manager Kristi and explained the situation, even did a good faith search of my house and car at her request to double check, though I knew I had dropped off the dress with the belt attached. She said she would continue looking into this. I received a text my item was ready for pickup a week later. Upon arriving at the store, I received not my dress, but a letter from Kristi stating they had investigated and determined that the number of items they had returned to me matched what had been dropped off--which is absolutely incorrect. There was no offer of any claims process, not even an offer to refund the cleaning fee I had already paid. I am appalled by this complete lack of customer service and lack of caring. I cannot believe they have absolutely no interest in making this right, when my item was essentially rendered unusable while in their care. I will never use their services again, nor recommend them to anyone. They seem utterly unbothered losing a customer for life over a $40 dress that they ruined. read more

Can you believe I've never gotten anything dry cleaned in my life until now? I'd always passed by here and decided to get two dresses cleaned that I just purchased. They have a drive-thru which was appealing and even though I was a new customer, the employee was quick to get my name and contact information and let me know I'd receive an email when my items were ready. I walked inside the next day to pick them up and I had no idea what to expect, price-wise. I wanted to use the coupon they sent me and the employee said since I'm a new customer, they'd give me 20% off and let me keep the coupon for next time. This was nice, but I feel like if I didn't tell her this, I would've paid full price. Also, it seemed expensive to get two long formal dresses cleaned for $32 original price, but never having done it before, I have nowhere else to compare it to. Also I sniffed the pits on one dress since it smelled like sweat and deodorant and the scent was still there, just faded. They already sent me another 20% off coupon so I may be back. read more

First time post ever as I am so angry at their irresponsibility. Took my wife's down coat that cost 1500 for dry cleaning. The coat came back with feathers all bunched up and with fabric on one of the buttons on left sleeve scratched and torn. After my complain, they took the item back and brought it back and the feathers were fixed, but now both buttons, one on the left side and one on the right side is damaged. Complained again and after reviewing the item they recommend I take it back to the manufacturer. They claim, the tag on the back says it requires some special dry cleaning that uses very uncommon chemical and that it is virtually impossible to service. My question, why didn't they tell us that before doing the service. Any way, net net, they are claiming this is just normal wear and there is nothing they can do for us. Suggested, I take it back to the shop to get it refunded with two damaged buttons - lol. Pretty irresponsible stuff and now I am out of 1500 bucks. read more

Shirts smell like soap and are often missing buttons. They raised their prices twice in the last six months.

They ruined my suit 2 weeks before my son's wedding. I have been using this dry cleaners for years, but I will never go back. They ran my suit jacket through 4 times and got it back to me 1 week after the wedding. They have shown no interest in making the situation right. Extremely disappointing read more

This is ridiculous! Almost five dollars to launder a shirt and almost nine dollars to dry clean a shirt. Price gouging. Frontier cleaners on 83rd is much less expensive. Delia's was awesome this is terrible. read more

I absolutely love this dry cleaners never wait in line or anything like that. They have a great prices. Great calm, clean atmosphere. My stuff is always done when they say it is. Love them! read more

I have been coming here for over three years. I arrived today five minutes after closing for a pick up and they refused to help me. Numerous times they have messed up the crease on my slacks and still came back. Such terrible service when I explained I needed my item for travel early tomorrow. So disappointing. Time for a new dry cleaner. read more

Been long time customer and ownership is always trying new things and for that I give them credit - example - after hour drop off and PICK UP. I work a lot of hours and even though there open Saturday and Sunday's there are times I need to stop late before heading out of town . Helpful staff for the most part - a few need some customer service training a few more smiling faces would help but there young I get it .. read more

Honestly, I'm still fairly new to PHX, so I don't know what the norm is around here for dry cleaning services. Where I'm from, there were flat rates (but also coupons inundating your mailbox every week) and they were published. At Delia's, the rates seem to be a mysterious game of The Price is What?? I am not a fan of this practice. However, I have entrusted them over the past year with my items which require Dry Clean only services, and my things have been returned to me in good condition. Only once did I have an issue; they failed to thoroughly clean the chocolate from my True Religion jeans. (Don't ask how, but somehow I did manage to get chocolate on them.) It took 2 cleans to remove the chocolate. There are always 30-40% off coupons in the mail, every week. (There are smaller discounts available for other dry cleaning items.) When I use my coupon, my jeans are @ $4.80-something. I'll need to pay further attention to the breakdown, because I don't know how much they're charging me for my sweaters, scarves, etc. The workers have always been nice, and my things are always ready on time. They accept credit cards, which is new to me. They were all cash-only back home. They have some sort of paid membership program, which allows you to use the drive-thru drop-off service. It's in the same strip-mall area with Safeway, but it's on the side that faces 64th. If they'd clearly post their prices, I'd feel better about things. read more

Solid neighborhood dry cleaner, but a little pricy. Having recently moved to a new area of town, I am on the prowl for a new dry cleaner. Delia's is close to the house so I gave them a go. I've been using Delia's for about a month now (2 visits). Both times the employees have been welcoming and polite. They do great dry cleaning, so I don't mind paying a little extra to make sure it's done correctly. Overall I have been pleased thus far in my experience and will continue to trust them with my clothing. read more

Brought in my comforter off my bed. They had it clean in 24 hours. There was a discount for being a new client. But the price was totally affordable. Super happy with my clean comforter! read more

We have trusted this dry cleaners for some time now and have had very mixed experiences. We initially were very unhappy with the service and someone reached out to us which we appreciated, so we've given them another try. However, that will be ending today. I trusted them with a very special, very expensive dress, and they destroyed it. I understand things can happen; however, the manager seemed to not care AT ALL about the issue. It was difficult to get hold of someone and then information about the process from the manager was not complete, nor was it presented with any kind of concern or professionalism. She seemed bothered by the whole thing. This was a $700 dress that meant a lot to me and they destroyed it and they're saying IF they reimburse me, they'll be keeping the dress. The manager couldn't even give me the full name of who I could speak to regarding the process and when you call the customer service number, you get dumped into a voicemail system unless you have the extension, which she didn't have. This dry cleaners is expensive and mediocre at best. read more

I took a peacoat here the other day before work and when I got it back it stung to high heaven like chemicals. I'm suprised I didn't pass out on the car ride home from work. The next day the smell had not subsided and I called them and they said I could take it into any of their locations for a "redo" at no cost. I took it to one I live near and they re-did the item for me. Well it still stinks, not as bad but I can definitely smell it when I open my closet. The coats that were next to my coat in the closet now also stink like chemicals. Never had this problem at any dry cleaner before. Not to mention they definitely charge North Scottsdale prices with their price being nearly double what a local dry cleaner charges. p.s. I could smell my coat from across the room while i typed this review read more

I have just now used Delia's as my neighborhood cleaner. Now that I am needing to dress like an adult, it's important that I have a staff that can be trusted to clean my "adult" clothes. Also, how many times can I use the word "adult" in the review? Let's start counting right...meow. Not only am I conveniently located to this adult assisting shop, I was very pleased with their pricing. Lot's of adults work here and make ti clear that they like to act professional and courteous (adulating very well). I was able to drop off my adult clothes through the convenient drive thru, and pick them up in the same manner. When you're an adult, time is of the essence and I was very pleased with the amount of time/effort that I needed to put forth in this relationship. I will ABSOLUTELY be adulating...sorry, I mean, be coming back to Delia's. read more

My wife and I are in jobs where we wear suits for our business, so dry cleaning accounts for about 80% of our laundry. I have used this location in Scottsdale for a couple of years, it is close to my mother in laws and my wife is there so often that it is a convenient locale. There are closer locations and we have several options on the way there and around my house, but the staff is nice and overall I have not had any issues... except when they damaged a shirt and took a while to pay for it. They did eventually pay, but we did have to call multiple times. Overall I would still recommend it. read more

Wry rude and unprofessional. The girl did not know what moving blankets are and did not even try to find out. Just said - no , you are not dropping them off and I am not taking them. When I confronted her "you just said you don't know what moving blankets are why do you say you won't accept them?" Her response was "have a good day". read more

Worst experience at a Dry Cleaner EVER! The change from Delias to Tide Dry Cleaning turned a decent dry cleaner into a disaster. They ruined three shirts and one sport jacket by shrinking them. Who launders a sport jacket?!? There is no manager at this location to take responsibility. And no compensation for their lack of service or total ineptitude. Adding insult to injury, I was charged $6 per shirt for the privilege. Never again. read more

Great Service and Friendly Staff, ALWAYS!! I recently moved, but still drive out of my way to come back to this location (64th and Greenway) Staff is TOP NOTCH and the dry cleaning is always EXCELLENT with great prices. LOVE IT:) read more

They creased three pair of pants on the sides, who does that??? Terrible service, and I paid for it! As a Consultant I average 185 flights per year and 250 nights per year in hotels. Never in all fifty states of dry cleaning have my pants been creased an inch to the sides of every seam and puckered. Now I need to go shopping. read more

You know that you are really a "grown up" when you have clothes that require dry cleaning. You know you are lazy when you have clothes that don't require dry cleaning but you just don't want to iron them yourself. Either way, Delia's Cleaners is great. I can bring in the saddest bunch of crumpled wrinkled mess and come back the next day to find everything cleaned, pressed and perfect. Kind of like magic! This location is open 7 days a week, has friendly staff and even offers drive-through service. You can also bring back the hangers and plastic garment bags for recycling - love it! While they are a little pricey, coupons can be found on the website and even better ones (40% off!) are frequently in the mass-mail coupon packs. Do you love your clothes? Do you want to look pressed and polished? Take your things to Delia's! read more

Avoid like the plague - these guys are completely incompetent. I'm not overly demanding: sometimes things are far from perfect, or you'll have some wrinkles or lint. Fine. But please don't damage the clothes, simple. I recently took 3 items to Delia's and all 3 got screwed up in some form - that's a record. - A new, dark blue dress shirt I had just bought & worn only once. The collar was ruined; it was ironed in such a way that ALL of it looked brown and shiny as hell. Now sometimes this happens as part of the normal wear & tear of clothes, etc, but it's inexcusable for these supposed pros to make it happen on a NEW shirt. It had never even been washed before, and now the shiny brown collar looks like it's at least a year old. No excuse for this. - A brand new casual shirt I had also worn only once. Next time I wore it, I removed it from the plastic and saw they had ripped one of the buttons off. Again, if this had been an old shirt, with used-up buttons...hey, it happens. But this was a brand spanking new shirt too. This tells me they're not treating the clothes the way they should, nor do they bother to tell you when they rip off your buttons on a new shirt. - Linen pants - a minor gripe, but even though I asked for it to be ironed with no crease down the center and saw the instruction being included in my order......that's right, they couldn't follow directions, because it was not done this way. Now, things often happen at dry cleaner establishments - accidents, misunderstandings, etc - but these should be random, isolated incidents at worst. Delia's is 0 for 3 on a single batch, which tells me they're just not the place to go. Ever. Admittedly, the customer service is great, they have things on time, and the market heavily with discounts and such. But all these things are worthless if the quality of the core service is subpar. This company needs to get back to basics. read more

Clothes always come out looking great! Love the convenient hours and drive up service! Very friendly and attentive staff as well :)

Outrageously expensive. We are loyal to Seville Dry Cleaners and this a good example of why. We just moved to the area and needed something closer for this one instance (OUR WEDDING). We knew we would pay extra, but had no idea it'd be $148 instead of our usual $75 for a similar amount of clothes -- literally double. A mark up of $15-20 makes sense, 100 percent increase is disgusting. Among all of the local small business I've ever been to this one makes my list of most regrettable. Biggest rip off of my life, no exaggeration. Extremely false advertising of $$/two dollar signs. read more

Dress was beautifully cleaned and packed with care. The second piece wasn't done out of concern for the beadwork. I appreciated the feedback and proceeded with not dry cleaning but letting Delia's launder it. read more

All was great. They cleaned a formal gown for me, and warned me in advance that the beading may not do well. I took the chance, and the dress did great! Was very happy, and will use Delia's on the intermittent occasions when I have dry cleaning. read more

Been going to Delia's Cleaners ever since moving to the Kierland community over 10 years ago. Great services and very friendly staffs. Most of the wait are under 3 minutes. They also have a drive-thru window so you can get in and out in a very quick fashion. If you do dry cleanings often, make sure you join their Value Club membership for only a one-time charge of $4.95. But if you are just doing dry cleaning every once in a while, you can just print their coupons off online. I remembered that they used to have a 50% off coupons, then 40%, and now the coupons are just 30% for general dry cleaning. They really have good prices and services. All orders will be ready after 5pm next-day except Sundays where they close at 4pm. Give it a try if you are looking for a good quality dry cleaners. They have many locations through out Metro Phoenix area. read more

Have been coming here for past 7 years, service is awesome! Although many new faces, they're consistent and friendly. Prices meet or are below the competition, and make sure to join their rewards club. Delia's customer for life! read more

This cleaner is really great and at a good price, too! Join the Value Club and get discounts everytime you drop off clothes for cleaning.

Been going here forever. Today they lost a string to my maternity shirt. Really disappointed. Time to change dry cleaners.

Convenient location, quick drop off, fast turnaround, simple pick up. All for about $5 and I never had to get out of my car! Couldn't ask for more! read more

We are new to the area and tried out Delia's Cleaners for the first time last week. I was so happy with the price and speed that Delia's got the clothes back to us. The fact they have a drive thru window makes it that much easier to get my clothes after work! I will definitely be a committed customer! read more

I have been there 4 times. Their customer service is always lacking and they seem very disorganized. Additionally every time I try to use 40% off coupons that they promote, no one can seem to explain the price off or where it was calculated. The price is always different and the employees can't explain any of it. Finally either I'm not getting the 40% off or their services are incredibly expensive because the price has always been higher there than other places I have tried. Done with this place read more

HORRIBLE! Go elsewhere. They charged me $7 for a pair of shorts, $6-$7 for polo's "depending on material." I wish I could post my bill. I feel like they stole from me. read more