I am here on vacation and went to get a Mani/Pedi at Tia's. It was recommended by the staff at the hotel where I am staying. Even though I got there early, they took me immediately, Francis was assigned to me. Francis is lovely and she was doing a great job until the man manager came over and whispered in her ear!? She did a great job with my hands, missed the mark on the nail polish application, but what is a little spillage between friends...I am not that demanding! My feet, good on the cuticles, nails, But then he came again and whispered in her ear?!!!! My heels were not properly exfoliated, and the color application was botched, not good! I think she got nervous, maybe he was rushing her. My French for which I paid an extra 5 bucks is botched. In all fairness though the place is very clean and they use those plastic covers in the pedicure sink. read more

Tia's Nails I - Uneven line! - Nail Salons Near Me - Scottsdale, Arizona

Worst nail experience EVER! First off they do not have gel powder at all the excuse was their customers are all "older". So my ombré French tips were ruined and covered with a gel polish. Which I accepted and was okay with. When it came time to pay I was charged $50 for a basic pedicure(they didn't offer upgrade) most salons in the area are $20-$25. I didn't leave without paying a $100 plus tip for my services. ** four days later a nail breaks while putting groceries away. How does that happen I have no clue. Anyway I go in to get in fixed and they tell me they don't have time for me, they didn't even offer a later time they just said no. I asked for a later time today as I live 200 ft from this salon I will be back for that fix and never to return again. DONT WASTE YOUR MONEY ON POOR SERVICE AND CHEAP PRODUCTS RIDICULOUSLY OVER PRICED! read more

On every girl's to-do list before venturing off to Vegas is some rendition of painting her nails. I wanted gels, but I didn't want a manicure because I had just had one two weeks prior. I was sick of Paulene's, nearby, because of how rudely they treated me. I recalled going to Tia's once back in middle school for a treat. They were still there and I decided to pop in for a gel polish change before I went to my Wednesday night bowling league. I was told to pick out a color and sit with Cynthia (first station on the left). She was the sweetest woman that has ever done my nails. Very rarely do I feel a connection with my nail technician. It was like having your sweet aunt do your nails, talk about life, and hum along to the music in the background. I got a light blue polish. She suggested glitter on my digitus medicus. I had not thought of any "bling" on my fingers for Vegas, but that was a brilliant idea. It turned out lovely. It was $20 for the gel polish change and I tipped her $10 because she is truly the best I've ever been to. Will definitely be going back more often. None of my nails have chipped thus far. read more

NEVER ever go to this nail salon. First off, they started cutting my toenails without even asking me, before I could tell him not to cut my toenails, he cut it so short that my toes physically hurt. I absolutely HATE my toenails. To make things even better, chose the "basic" pedicure that said $25 and $5 extra for gel, and when I went pay, they said it was $45!! Wtf. Please save yourself some time and money and do not ever go here. They also have the most minimal, and crappiest selection of colors. Horrible and very disappointed with this place. Yikes. read more

Tia's Nails I - Nail Salons Near Me - Scottsdale, Arizona

I have used Tia's for a couple years now, have had three of the ladies work on me and can only say good things about all of them. Very sweet, nice, professional women all. As a guy they don't make you feel unwelcome and are easy to talk to. Not very happy with Andy raising prices. Everyone is raising their prices but nobody is raising my retirement and when you have something budgeted, a big increase can make you look elsewhere. read more

My wife and I get our nails done together (kind of a date night type of thing). We used to go to this competing salon near by. The people were a little gruff and not very welcoming, they didn't talk to me at all during the process (like not one word), and frankly extras seemed to end up on our bill. 180 degrees...the people at Tia's are so nice, welcoming and appreciative they have won my business. They did a great job on both my wife and I. During the process they were truly friendly, warm and interested in getting to know you. They thanked us multiple times for being first time visitors. This place and the people = class act. read more

Unfortunately, Tias wasn't able to accommodate my need today for a gel manicure & gel pedicure. I was told that they could only do one of these due to time constraints. Since I needed both, I left. I probably won't return. read more

Tia's is a great place. They have been in business over 10 years and it is very clean. Their nail techs are polite, and they don't talk on their cell phones while they are working on you (I know you know exactly what I am talking about.) And they don't chatter among themselves while they are working with you. It is a peaceful environment. I travel the extensively and I have had Shellac nails put on in many cities and this is BY FAR, THE BEST, ever! I highly recommend them! read more

Worth calling for an appointment. This place is noticeably different. The ladies who work there are tidy, smiling, and polite. The environment is clean, their work is above what I see in this area by far. No yelling back and forth, no squeezing other appointments in on top of you so you have to wait all day. Please give them a try, but you might want to call for an appointment. read more

Readers, heed the below average marks for this place. (A) they are RUDE (B) they talk about you behind your back - to your face and (C) I agree they are only out for $$. Just called to see about getting a set of acrylics on THURSDAY, it's Mondyay, he said "We no have time for acrylics until next week" UM, this IS a nail salon right, all they do is nails, and they have like a hundred chicks working there and the guy who runs it works them like dogs, so how do they NOT have time? Save some money, time and grief, there is a place I have been once, and will now go back (I only picked Tia's because it is close to work/home), located in the shopping center on Macdonald and Granite Reef, by the White Dove store and the TallyHo bar, I don't know the name of it, but the one time I went, I got in right away and they were very nice and don't speak their language in front of clients. read more

Fabulous manicure and pedicure with the best massage chair! Spotless salon and friendly service! I go out of my way to come here whenever I'm town. read more

I've been coming here for 6 years to see Sandy and I love it. Im surprised at the bad reviews on here, the thing is, they are all good at what they do and take time & care with every customer. Because of this, they book out with recurring clients which is why they often can't take walkins. I book ahead 2 weeks with sandy for each appt. You may have to plan ahead a bit to come here, but it's worth it. read more

It's funny, all of these low star ratings have never had a service done at Tias. Tias is awesome but it is a neighborhood salon. They build their business on the relationships with customers and repeat business. Because it is a small salon, you must plan ahead because very rarely can they just take walkins. This is a testament to their repeat clientele who keep coming back. Their attention to detail, cleanliness, and friendliness are what have kept me coming back for the past 9 years. These ladies all work hard to provide excellent customer service. read more

Walked in to an empty salon only to be told no they couldn't do a manicure .... not even a wait a few minutes just a no we can't help you ... it's two hours before they close! Don't waste your time read more

I am a long time client at Tia's and can attest to their cleanliness, skill and professionalism. Because the salon is so meticulous and friendly, they have a large regular clientele - many of whom have standing appointments. This means that some planning is required -- i.e. it is prudent to make an appointment. Once you do, you will be treated with courtesy, talent and timeliness. During the busy season in Scottsdale, they sometimes have to refuse walk-in business. This is only because they are thorough, careful and want to give every client their full attention for as long as necessary to do an excellent job. read more

Horrible customer service. I like the get a manicure and pedicure once in a while, it's relaxing to me. The women there were all so judgemental and rude towards me. Screw you guys! read more

I have been to Tia's before for standard manicures and pedicures. The salon is always busy, and has been in this same location for years! First off...I went to a salon in Tempe about 10 days ago for a gel manicure and wasn't happy with the results. I stopped into Tia's yesterday in the morning and their schedule was full until 5pm. I decided to come back then, and I am glad I waited!! I explained to the man at the front that my nails chipped within days when I had them done recently (NOT at Tia's) and he had a few ideas to prevent that from happening, and talked about it with the nail tech - Sandy. Sandy was very friendly and helped me select a color. She even suggested a thin top layer of a shimmery polish, which I never would have picked, but really like! I have two nails that were coated with acrylic -both are damaged and grow funky- and the tech at the other salon made them look odd shaped and clunky. Sandy did an awesome job making them look great - she fixed the shape and evened them out. These nails are really bad In their natural state, and I would say Sandy made them look better than I could have ever imagined! As far as the gel manicure itself. Sandy was meticulous in her application of the polish. She covered the entire nail without it hitting my skin. And she made sure to paint the top edge of the nails to protect them from chipping. I am extremely happy with the service I received at Tia's and most definitely will return!!!! Thank you!!!! read more

I should have listened to the reviews. This is also the first time that I have ever been turned away from a nail salon & they weren't even nice about it! The guy at the front desk just laughed at us & didn't even offer to check on appointments! I asked about an appointment tomorrow, he again laughed at me, flipped his book pages & told us that the earliest that they could get us in was Tuesday! What a huge disappointment & it is a place that I wish people would stop spending their money to send to send a message that if your business is doing so week that you are busy, you don't have to be rude to people that might want to spend money at their establishment! read more

What a fantastic place! Very clean, friendly and fairly priced! So glad I found this place. I will definitely be back in future visits. Recommend making an appointment since they're a busy little spot, but you won't be disappointed in the service!! read more

Not impressed. Gel selection for nail is small and terrible. They don't have perfect match for your toes if you are doing a gel color on your nails- they didn't even know what this meant. Took forever for a gel manicure and pedicure, and they don't even give you a short hand massage after your gel manicure is complete like everywhere else I've ever been. Never going back again. read more

These ladies are terrific! My Mom has gone here for years but my first visit was about 3 weeks ago. I had a regular manicure with Sophia. She did an excellent job! It lasted quite awhile. I happened to be going over to my parents house today so I called and got an appointment. This time it was Sandy that did my manicure. Again, terrific! They knew my name from the first time I was in there with my Mom and they all said hello and goodbye. Very friendly, very talented and my nails look phenomenal! Thanks ladies! read more

Sandy does a great job! I've been coming here for years - great service, detailed and friendly!

I'm just going to note that most of the people who have posted bad reviews and complaints about scheduling are walk-ins. Like any typical nail salon, I feel like it is common sense to call ahead and make an appointment, or at least check and see how busy a place may be before going there. I understand that they do take walk-ins, but you have to realize how busy they may be at any given time. It is worth the call ahead to make an appointment at this location. I have been going here for about 4 months now and never had a bad experience. I have been treated with kindness and courteousness by every employee that works there. The nail techs are phenomenal and take time to make sure that their work is impeccably done. I would definitely recommend this nail salon! read more

4-5-2018, I walked in thinking great no one waiting, as soon as they are done with someone I will be be next. I was asked what I needed done. I then said I needed gel nails and I was told "we don't have time". As I walked out I was surprised I was told that so I looked at the door and they close at 7pm so I guess they just didn't want a job that would pay little. Greedy ass people. read more

Amazing - happy/friendly/nice - nail technicians! Plus they just did an amazing bachelorette party for us! Great place/great people!

Come on...you are NOT this popular to turn away customers. Unheard of in any other nail salon I've ever entered in any city, anywhere. Taking my business down the street. read more

It seems they don't do walk-ins. I wasn't even asked to wait or make an appointment. Just , "No."

Finally after trying 20+ different nail salons, I have found a winner!! Definitely amazing work, inexpensive , clean, cozy, welcoming, great quality and selection... Great customer service as well!!! 5 star! read more

They do a nice pedicure, but Cynthia is a snot, acts like she is doing me a favor...Even though I'm paying. She could also do a better job cutting hang nails, other tects have. I'm going to go to Paulines nail salon for my next pedicure. read more

Overpriced and very poor service Any business that doesn't take care of their mistakes and I mean any business doesn't deserve to be in business Don't care about the customer at all. Navigate this place multiple chances I don't know where all these other reviews are coming from... People who own the place or our close friends with the owners read more

I've been getting my nails done here for nearly 2 years and while it's tough to get an appointment, it's worth it to plan a couple days in advance. The polish has always lasted and the staff is all very friendly. read more

Terrible first experience. Just moved from north Scott to this area. Nancy did my toes. Out just for the money here. Wont be back for toes or fingers. Get some business sense! read more

I have been going to Tia's for over 8 years. First I would like to say the place is clean. I have never had a single problem with getting any type of infection or any issues what so ever. The staff is amazing. Everyone who works there is extremely friendly and professional. I would highly recommend calling for an appointment. They do take in "walk ins ". I know they do a great job at accommodating those clients but like any good nail salon, they are busy so please keep that in mind. This is a great place, with friendly, kind skilled nail techs. read more

Best place in Scottsdale for manicures and pedicures! Lucy does a phenomenal job and the owners truly care about the quality of service that is given at Tia's Nails. I have walked in a couple times to receive a quick touch up on the gel and they took care of me right away! You will need to make an appointment, especially during November-May months; definitely worth the wait! read more

Sadly quit going to Tia's as of today. Had same great Tech, Sandy for over a year and she moved on after her personal situation changed. The owner/scheduler is the worst. He has made multiple mistakes on scheduling and never accountable. I am supposed to check his handwritten book and make sure it is correct after verbally confirming and putting in my own calendar--every 3 weeks like clock work. I have a black tie event today, multiple appointments arranged including nails to prepare and I arrive and he tells me my appointment is yesterday WTF??? Would never schedule in the morning when I'm at work. I have full on missed one appointment in the time I have been going there and didn't call because I simply missed it and he threw that at me today. Awesome customer service. He is a terrible front man for the team. read more

Today's visit was my third trip to Tia's. Once I was turned away as a walk in and I had a so so manicure here another time. This visit was different as my daughter has been there twice and raved about Cynthia, the owner. I called the day before to secure an appt with her and had a wonderful experience. The salon is busy but the environment is quiet and peaceful with music playing in the background. The technicians are very engaging with clients and many have been working there for years. I was very pleased with the entire experience from the time I arrived until I left and will happily return! read more

My friend and I walked in and asked for mani pedis and were denied...told that they didn't have time. I have never been denied from a nail salon. Will not be back. read more

I can't go to a place that clean their tools that they use on ppl's hands and feet in the pedicure tub while your feet are still in it!

I work in the area and thought I would try this nail salon nearby. When I walked in, I was not impressed with the look on the salon but I decided to give it a chance. I received a Gel Polish Manicure. The man who stands at the front and answers the phone sat me down at a station that didn't even look like it is really used much and had to go to the back and bring everything out. I am a licensed cosmetologist and at this point I was looking around for a posted license for this man. I do not believe he is a nail tech, I think he watched his wife and learned or just worked when they were busy. I could be wrong, but the entire time I felt like I was telling him HOW to polish the nails. The color was not turning out as it was displayed and his technique was bad. The gel polish was on my skin around the nails, unevenly polished and bumpy. I am very unhappy. I will never return to this salon. They do not assign people who have stronger techniques to do certain things. This guy is not good at polishing nails at all, WHY is he making someone pay $30 for something I could do better. He did not offer any discount or anything even though he clearly knew I was unhappy. He just said I didn't have to tip him. Which I still gave a tip for his time. Very unprofessional and waste of time and money. read more