I had entirely given up on the medical system until I found Tia. I spent YEARS seeing doctor after doctor for some ongoing life ruining mystery symptoms, and on my very first appointment, the doctor actually did a real evaluation and immediately recognized what was causing my pain and now it's completely solved. I have visited many Tia locations, since there are so many close to me, and every time the office is beautiful, the staff is friendly and human, and my care is quick and actually helpful. I went from years of "why bother" with doctors since I never got anything but a bill, and now I'll go to Tia for anything. It feels like when I was a kid and actually had my own doctor I could trust and visit at the drop of a hat when needed. There are always a million appointments available, often same day is no problem, and I am in and out in 20 minutes for $20 and I feel genuinely cared for. I've gone enough that I have one doctor I see every time now, and she knows me and is rooting for me. They call it a care team and they really mean it. I actually have a team of people who notice how I'm doing and remember me and care how I'm doing. Life changing to finally get medical attention. read more

Scam! Pretty clinic to attract you? Or to distract you from terrible service. Do not go to STEPHANIE KIM, NP! I am deeply disappointed by my experience at this clinic. This was my first appointment with the practice and my first time leaving my four-month-old baby to attend a medical appointment since my six-week postpartum checkup. As a first-time mother, arranging childcare and making it to this appointment was not easy. I completed all of the intake paperwork online in advance because I wanted the visit to go smoothly and to respect everyone's time. Unfortunately, I arrived approximately six minutes late to my appointment and was informed that I would not be seen and would need to reschedule. There were no patients in the waiting room when I arrived. Another patient arrived after me and was taken back to see the nurse practitioner. I politely asked whether I could be seen afterward, especially since it was the last appointment of the day, but my request was denied. I was repeatedly told only that it was "policy." I understand the importance of schedules and clinic flow. I also understand that healthcare requires judgment, flexibility, and compassion when circumstances allow. In my experience, many providers would have tried to accommodate a patient who was only a few minutes late to an initial appointment, particularly in a women's wellness and mental health practice caring for postpartum mothers. I left the office in tears. Instead of feeling supported in seeking care for myself, I felt dismissed and unseen. Policies are important, but so are humanity, compassion, and clinical judgment. Unfortunately, my experience reflected a rigid adherence to policy without consideration for the patient sitting in front of them. Because of this experience, I do not feel comfortable recommending this practice to other postpartum mothers or women seeking compassionate, patient-centered care. read more

Kept me waiting for an hour for my annual checkup. The doctor told me I didn't need a pap smear or urine test due to my age (I'm over 60) -- they only drew blood, which I wasn't comfortable with. If you leave a note in their system, it takes three business days to get a response. There's no personal touch at all. They then scheduled a DEXA bone density scan with a provider completely outside my area. Now that I'm trying to book the DEXA exam myself, the location I chose can't even find any doctor information on file with TIA. My follow-up Zoom call to review my blood work was, at best, mediocre. For context, my previous OBGYN at Cedars was amazing -- he never kept me waiting more than five minutes, personally walked me through every exam, and took a real interest in my health. Unfortunately, he's since retired. I shouldn't have to do all this legwork myself. This was not the experience I expected, and I'll be looking for a different doctor. read more

DO NOT USE TIA HEALTHCARE At first it's exciting, a women's health clinic with everything in one place. The aesthetic is warm and inviting. It's all women. Don't get comfortable. They will allow you to book appointments with the doctor you're used to and then reschedule your appointment without calling you to let you know. They will move your appointment to a facility across town with a different doctor. You have to make 700 appointments for the same issue you're trying to resolve and they'll force you to interact with a new doctor on every visit sooooo are we really getting good healthcare? Also they will have the audacity to cancel a 9am appointment at 6am the same day without a phone call and then reschedule it for the following day in the middle of working hours. Oh and it's a $75 fee to cancel the appointment less than 48 hours ahead of time. So that's pleasant to deal with. Patient care team takes days to respond. There's no accountability. Their technicians and doctors are constantly calling out and if you don't do the paid membership they'll bump your appointment for someone who does. Because on top of insurance and copays you also have to pay to be in the club to get any sort of quality care....even though they offer a free membership. It is a scam. They don't care about your health. Yet another disappointing healthcare experience for women unfortunately driven by women. read more

I gave them a shot despite their low reviews, and I can confirm it was a waste of time. The staff is nice but you aren't seeing an actual doctor. I came in and asked for a hormone panel because I've been gaining weight and I'm in my late thirties, but they only tested ONE hormone. At my follow up visit to go over results, a different practitioner asked if I'd like to do a hormone panel. I honesty was caught off guard because I requested that and was under the assumption we had done the full panel at my initial appointment. I had taken time off work and was so frustrated I started to cry. It feels like Kaiser, where they string you along through testing, specialists, and appointments just to keep you coming back and paying for each. I gave them a try out of convenience and being a women's health clinic but I'll continue with Cedars and Providence. read more

I had an extremely disappointing experience with Tia today, and it ultimately led me to cancel my membership. Earlier this week, I scheduled my annual preventive exam for July 7 at 1:40 p.m. at the Playa Vista location. After booking, I received both a confirmation email and text message confirming my appointment. Today, I arrived on time for my appointment only to be told by the receptionist that my appointment had been canceled. I was understandably confused, as I had never canceled my appointment and had not received any notification by phone, text, or email indicating that it had been canceled or rescheduled. I showed the receptionist my appointment confirmation, and she searched through my chart for any documentation explaining why the appointment had been canceled. She was unable to find any explanation. While I was standing at the front desk trying to understand what had happened, I overheard that another woman in the waiting room had been given my appointment time. I then watched her get called back for what should have been my appointment. That was incredibly frustrating and upsetting to witness. There was still no explanation as to why my confirmed appointment had been canceled and reassigned. The receptionist asked whether I had called to cancel my appointment, and I explained that I had not. Had I canceled, I obviously would not have been standing at the front desk expecting to be checked in. She apologized and acknowledged that she was just as confused by the situation. Unfortunately, she informed me there were no remaining appointments at the Playa Vista location for the rest of the week. After I asked whether there were any nearby openings, she found an appointment at the Culver City location for 2:10 p.m. Since it was only about 1:45 p.m. and Culver City is a short drive from Playa Vista, I was happy to take that appointment. However, before the appointment could be booked, another receptionist (with glasses), who had not acknowledged or greeted me when I arrived, called a different patient to the front desk. I then watched her offer that patient the exact same 2:10 p.m. appointment at the Culver City location that had just been offered to me. She proceeded to book it for that patient while I was still standing there discussing it with the first receptionist. At that point, two appointments had effectively been taken from me in the span of a single visit. First, my originally confirmed appointment was somehow canceled and given to someone else without my knowledge. Then, the alternative appointment that had just been offered to me was given to another patient before it could even be scheduled. I found this to be incredibly unprofessional, disrespectful, and dismissive. The lack of consideration for a patient whose situation was entirely outside of her control was unacceptable. While I sincerely hope this experience had nothing to do with race, I cannot ignore how it felt. There was no legitimate explanation for why my confirmed appointment disappeared, I was ignored by one receptionist upon arrival, and then I watched the receptionist knowingly give away the replacement appointment that had just been offered to me while I was still standing there. Regardless of the intent, the overall experience left me feeling overlooked and treated unfairly. The only solution ultimately offered was to schedule an appointment the following week because there was no sooner availability. Unfortunately, that was not a reasonable solution. I scheduled today's appointment because I am overdue for my annual preventive exam, which is required in order to renew my medication. My prescription also runs out this week. I was also advised to schedule a virtual visit, but that would not have addressed my need for an in person preventive exam. It would have required me to pay for an additional appointment while still needing to schedule and pay for the preventive exam afterward. This entire situation could have been avoided had my confirmed appointment been honored or, at the very least, had there been a reasonable effort to prioritize resolving an error that was not of my making. Because of this experience, I have lost confidence in Tia's scheduling process and patient care. I have canceled my membership and will be seeking care elsewhere. read more

First time using Tia and it blew me away! The staff was so kind and explained everything they were going to do before they did it and even talked me through my unsteady nerves. This is the care every woman deserves. Grateful for my co-workers recommending me to this location and this provider. They went above and beyond! read more

Tia Women's Health Clinic Playa Vista - Front entrance - Acupuncture Near Me - Los Angeles, California

I attended the Tia grand opening of this location with a girlfriend and we were so excited to witness a place that I personally feel every woman should be able to visit. For starters, the staff are all WONDERFUL. So helpful, kind, caring and gentle. The space is gorgeous and comfortable. I signed up for the monthly membership and visited for my annual preventative after having a virtual appt to set up my care plan and wow. THIS is the place to go for your gyno needs ladies. Honestly as someone who gets anxious with certain procedures and more uncomfortable/invasive appts I literally felt like I was at home. The comfort and care is just amazing. They let me take as much time as I needed to get situated and were very thorough with reviewing my health and all my needs/ care going forward. They had different robes for different types of comfort, the exam rooms are cozy, quiet and so relaxing. They also had supplies I could keep that were high quality. Erin is just wonderful. Following my exam anything I needed the care team on my online portal was so attentive, helpful and on top of things I needed. They even worked with me regarding alternatives to things, my sensitivities and what would make me most comfortable. I have also had bloodwork drawn at this location and mind you I get very anxious with needles. They let my boyfriend in the room for support and the lab technician was so kind and gentle. They also worked with me regarding adding things to my bloodwork I requested. I just love this place and honestly I actually look forward to my appointments :) read more

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The negatives: The whole advertised benefit is that it's all your health in one place. However, you have to make a separate appt for each thing. You can't ask about specific problems during your annual checkup, that's a separate appt because it's not "preventative". You can't get prescribed anything, that's a separate telehealth appt. Also, this is an industry wide problem I suppose but it's so obnoxious that they can't help you figure out how much anything will cost with your insurance. The positives: The office really does make you feel cozy, welcome, safe, and comfortable. This keeps me coming back despite the annual fee (that's not covered by insurance) and the headache with appointments. read more

just don't use them. find a real doctor who cares. they basically do labs, tell you to schedule a separate appointment for every little thing just to hear a plan. calling In prescriptions is a nightmare because you can't get in touch with the office except through a 1800 number. it's basically fast food for health care. it's not real care. read more

Terrible terrible company that needs to be reported to the Better Business Bureau. This place is very fraudulent in how they handle billing and you'll be stuck in a portal nightmare where no one specific responds to you for weeks. Stole hours of my life and also auto billed my card for services completely covered already. SCAM ALERT! Please trust me when I tell you to BELIEVE the reviews. read more

Unfortunately this business continues to demonstrate extremely poor business practices. (See my previous review). After my initial disappointing first attempted visit, I wanted to cancel my annual membership - yes on top of all the medical fees they charge a $240 annual fee. I called the one telephone number they have. I spoke with a woman who took my name and birthdate. She then asked if she could put me on a brief hold while she collects my information. I was placed on a "brief" hold for 1 hour before getting disconnected. If you go online to your account you are unable to remove your credit card info. DO NOT DO BUSINESS WITH THIS GROUP! read more

I've been a patient for years both in NYC and LA. Staff is always very friendly, practitioners are very helpful and communicative. Best health care I've ever received read more

A complete SCAM. Their in-house doctor knows shockingly little about women's health, and their answer to everything is to either refer you out to actual doctors, and the telehealth appointment where all they do is tell you "ok next you need to do X" gets billed $200??? Thanks to others for warning me about the scam to charge me to review my test results. If you're reading this, please notice how the positive reviews essentially focus on the decor, but those of us who actually tried to get medical treatment here feel beyond ripped off. I wasted money and I wasted time. read more

Book my appointments through the online portal, there I can find phone numbers to each location, but I recommend booking online. PPO plans only last time I checked, so that part I get it. Not everyone has PPO. But if you do, it's worth it. After years of misdiagnosis's I finally was able to get the right care and treatment because Tia had knowledgeable Nurses and Doctors who got me to the specialist I needed to have a surgery done that saved my life from my situation. For that I am forever grateful. All other doctors just wanted to put me on pills and not help the root cause. read more

Absolutely got scammed from Tia services. I had an appointment for a general check up, which is covered by my insurance. They scheduled me a call after my appointment for my results to be shared and I asked many times to make sure It was not an additional charge and they told me it was just to share results of my visit. Later on i got a $200 bill for 5 minutes FaceTime call from a person . Absolutely avoid this place. You'll be faced with surprised charges. read more

so far i love this location. i started to have sharp ear pain at work and called my normal location to see if they could squeeze me in and they referred me to Playa Vista location which has just opened. My practitioner was Alex and she was great, appointment started on time, was efficient, and she answered all my questions. would definitely come back-- i parked on 3rd floor by tesla chargers and Tia was right downstairs in central location. 10/10 recommend! read more

I've been pretty disappointed with my experience with Tia - I've had 2 telehealth appts where the HCP was over 20 minutes late, they only share lab results via a chat tool and it takes a week+ for them to look at the results, they forgot to order labs that I asked for multiple times so I had to come back and get labs redone. I also constantly have to educate them on my relatively common disease and push for someone to look into abnormal test results. So ultimately their offices and pretty and nice, the booking system is straightforward, but the medical care you get is definitely subpar. read more

I had my first in person visit at Tia and everything went just as smoothly as I imagined! The whole care team was really kind and welcoming. This was just my annual exam but I'm looking forward to doing a hormone panel and family planning type of appointment next! The space is beautiful and calming and it was nice seeing details such as having high quality feminine products in the rooms and bathrooms etc. read more

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I had an appointment to get some metabolic blood work done. My appointment was fine, the facilities were clean, and the staff was nice. My doctor told me my results would be done in less than 5 days. It's been over a month and I haven't gotten my results and every time I inquire for help via the site they tell me it's processing. No note from the doctor, nothing. What was the point in going to the doctor if I'm getting 0 answers. Really disappointed at the follow through with this company and now I am going to have to find anther GP to do this testing again and pay more money. read more