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Thuroclean Professional SVC

4.6 (7 reviews)
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Services - Thuroclean Professional SVC

Grout cleaning

Re-grouting

Grouting

5 More Services

Carpet and upholstery odor removal

Carpet and upholstery stain protection

Carpet and upholstery stain removal

Carpet and upholstery steam cleaning

Water extraction from fabrics

Thuroclean Professional SVC Photos

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Carpet Fashions - Pinwheel tile layout

Carpet Fashions

(10 reviews)

Great value for carpet and excellent installation. Ashley was very helpful every step of the way!read more

I will start this review by saying I had previously purchased carpet from Carpet Fashion and had a…read moreflawless experience. I had recommended them to several people. When I purchased the carpet and tile, I had paid in FULL because I was confident in there service. I WAS WRONG! I purchased carpet and back splash tile from Carpet Fashion for my new home. My move in was scheduled around when they could deliver the carpet. Had my salesman been honest up front about the time line, I would have been less stressed. I was told the carpet would take 7-10 days to arrive. I was told the carpet was on the way and would be delivered the next day and installed the following day. On the day of the first installation, I got a call that the carpet had been delivered to a flooring store in Georgia. I was not upset as I understood that mistakes happen. I was told the carpet would be delivered the following Tuesday. On that Tuesday, I was told that the carpet arrived and would be installed the next day. The next morning, I get a call that the carpet had NOT arrived and they were not sure where it was. The carpet arrived the next week, and was installed the next day. BUT, remember the carpet supposedly got delivered to the wrong store in Georgia. Well, it was shipped from a supplier in Georgia. I do not believe it was ever delivered to the wrong store. I think it was never ordered. I also bought linear backsplash to be installed by a PROFESSIONAL tile installer. Linear backsplash requires a SKILL to install. When the installer came, he was frustrated that there was demo of an old backsplash. Carpet Fashion charged me for the DEMO so not sure how he did not know. He left his wife and another female to do the Demo. They then sat for 4 hours waiting for him to return. He dropped off drywall that they then very shoddily replaced the drywall they had torn out. The women then began installing the linear tile, however it appeared to me that they did not know what they were doing. I even commented to them that it was crooked. They could not understand English so I used a Google translator. I sent a message to my salesman who literally did nothing about it. The next day, the ladies returned and continued working. After about 3 hours, I told them to stop. It looked like crap. It was wavy and not straight. The "Professional Installer" came and threatened to quit the job. He even offered me money. He said it was "FINE", but he did admit that neither lady had EVER installed tile before let alone backsplash or linear tile. Someone at carpet fashions must have persuaded him to stay. He ended up ripping everything down and re doing it. Now, I can say it looks better but NOT like a Professional did it. To say I am disappointed is a complete understatement. I would never recommend Carpet Fashion to anyone. I would definitely not recommend that installer to anyone. He should NOT be a tile installer and if Carpet Fashion still contracts work to him, they should be completely ashamed of themselves.

Thuroclean Professional SVC - carpet_cleaning - Updated May 2026

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