I would highly recommend Floor Coverings International of Melbourne (Florida). They installed a…read morebeautiful laminate flooring project for me. It turned out wonderful in less time than they've expected with beautiful craftsmanship. I would highly recommend them.They also offered an 18 month 0% interest which was a great deal as well. They're pricing was very fair, as I compared it with a couple of other contractors. They also left my house in excellent condition. Thank you so much for a great project

Deceptive billing, silica dust disaster, and legal threats…read more This review is for: Floor Coverings International of Melbourne, FL (321) 499-2658 1270 Lake Washington Road Ste B Melbourne, FL 32935 Arthur Layman Tamara Whiteaker What started as a straightforward carpet replacement on our stairs turned into one of the worst contractor experiences I've had. Here's the full picture: Scheduling: Installers no-showed on the first scheduled date with no proactive communication. I had to call after they were already outside the arrival window to find out they weren't coming. Tile demo and dust: When installers discovered tile under the carpet, we were quoted a "worst case scenario" additional cost of $1,600 on top of the original $1,414.47. What they didn't mention was that the demo crew would leave every surface in our entire home -- upstairs, downstairs, soft furnishings, drapes, and our HVAC system -- coated in fine silica dust. No containment, no warning, no protection of any kind. This isn't just a mess, it's a serious health hazard. Even the lead demo worker acknowledged as he was leaving that he wouldn't be happy if it were his house. "Making it right": The company promised to make it right with a cleaning and a painter for the damaged walls and stairs. At no point during this process did anyone mention we would be charged for these remediation services. We have doorbell camera footage of the painter telling his worker that the flooring company was paying him -- not us. The cleaning was incomplete, with silica dust remaining on soft surfaces and in the HVAC. Surprise invoice: After carpet was finally installed, we received an invoice with a painter line item exceeding $1,000 -- no prior quote, no agreement, no breakdown. The work took under 2 hours and does not look good (bad sanding, one coat of paint - see through). We are going to get quotes to have it redone. The owner also revealed $200 of that line item was his personal fee for "coordinating" the painter. Threats: When my husband called to dispute the painter charge, the owner threatened small claims court if the full invoice wasn't paid within days, rather than engaging in any good-faith discussion. We are willing to pay what we actually agreed to despite the damage done to our home and belongings. Instead, we've been met with threats. Arthur failed to provide itemized cost breakdown as requested. Arthur failed to provide contractor license numbers as requested. Arthur subsequently sent a second threat for small claims court, followed by a threat to file a lien against our property. I mailed a letter and check for $2,329.14 (the total for what we had actually discussed), which was cashed. Arthur sent another letter threatening small claims again for the painter line item. On top of all of this, the carpet on the stairs looks like garbage. It is shedding all over even after vacuuming, the corners are popping out. We purchased the most expensive carpet option he showed us. I would give anything to go back in time and just leave the old carpet. This has not been an improvement to our home. This has been a nightmare.

I had a very positive experience with Simpkins Carpet Installation. If was a difficult install,…read moredue to a Bay Window curvature and they "hit it out of the park"! I would highly recommend them very highly. Great folks!

From the owner: We offer commercial &residential carpeting and floor covering. From carpeting and carpet tiles to…read morecarpet upholstery. In addition to carpet, we also specialize in installing laminate, vinyl and hardwood flooring, and we are available 24 hours for water damage emergencies. We offer competitive price for high-quality carpet or flooring. We provide a free in-home estimate. We can bring samples to you or work with you in a showroom, finding the best solution to fit your needs.

Wonderful company. Honest owners. Knowledgeable. Gave us great information on what was the best…read morecarpet for our situation, showed us many options. We are seniors and can't afford the best. We were treated wonderfully. Great carpet. Jamie was a wonderful installer. Would choose this company again with out a doubt.

Don't look anywhere else. Chapman Carpet & Supply expertly measured and installed carpeting and…read morelaminate floors in my house. The craftmanship is unsurpassed as is the quality of their products.

Great value for carpet and excellent installation. Ashley was very helpful every step of the way!read more

I will start this review by saying I had previously purchased carpet from Carpet Fashion and had a…read moreflawless experience. I had recommended them to several people. When I purchased the carpet and tile, I had paid in FULL because I was confident in there service. I WAS WRONG! I purchased carpet and back splash tile from Carpet Fashion for my new home. My move in was scheduled around when they could deliver the carpet. Had my salesman been honest up front about the time line, I would have been less stressed. I was told the carpet would take 7-10 days to arrive. I was told the carpet was on the way and would be delivered the next day and installed the following day. On the day of the first installation, I got a call that the carpet had been delivered to a flooring store in Georgia. I was not upset as I understood that mistakes happen. I was told the carpet would be delivered the following Tuesday. On that Tuesday, I was told that the carpet arrived and would be installed the next day. The next morning, I get a call that the carpet had NOT arrived and they were not sure where it was. The carpet arrived the next week, and was installed the next day. BUT, remember the carpet supposedly got delivered to the wrong store in Georgia. Well, it was shipped from a supplier in Georgia. I do not believe it was ever delivered to the wrong store. I think it was never ordered. I also bought linear backsplash to be installed by a PROFESSIONAL tile installer. Linear backsplash requires a SKILL to install. When the installer came, he was frustrated that there was demo of an old backsplash. Carpet Fashion charged me for the DEMO so not sure how he did not know. He left his wife and another female to do the Demo. They then sat for 4 hours waiting for him to return. He dropped off drywall that they then very shoddily replaced the drywall they had torn out. The women then began installing the linear tile, however it appeared to me that they did not know what they were doing. I even commented to them that it was crooked. They could not understand English so I used a Google translator. I sent a message to my salesman who literally did nothing about it. The next day, the ladies returned and continued working. After about 3 hours, I told them to stop. It looked like crap. It was wavy and not straight. The "Professional Installer" came and threatened to quit the job. He even offered me money. He said it was "FINE", but he did admit that neither lady had EVER installed tile before let alone backsplash or linear tile. Someone at carpet fashions must have persuaded him to stay. He ended up ripping everything down and re doing it. Now, I can say it looks better but NOT like a Professional did it. To say I am disappointed is a complete understatement. I would never recommend Carpet Fashion to anyone. I would definitely not recommend that installer to anyone. He should NOT be a tile installer and if Carpet Fashion still contracts work to him, they should be completely ashamed of themselves.

K and Y recently installed flooring and carpet throughout our home. It was a wonderful experience!…read moreEveryone was very professional and respectful of our wishes while working in our home. They kept us informed during every step of the process. They answered all of our questions and helped us make an informed decision. We had a different Carpet One company install carpet for us 3 years ago and because they were not honest with us about the product, we had to replace it. A special thank you to Lisa, Jim, John, Andrew and crew, and Jason and crew who did an excellent job!

We had carpet installed in 3 bedrooms. Installation was great but the guys were best at moving…read morefurniture, some of which was very heavy. Can't say enough about their professionalism and care. We are very happy with K&Y, Bob Segerson

I don't think I've been in many stores such as this where it seems that everyone there is genuinely…read moreinterested in helping with your project. .Of course, they want the business, but they are dedicated to the customer and that is why they are so busy that you have to wait your turn. They are knowledgeable and willing to help get you to the finish line. They listen to your concerns and go the whole nine yards to try to find exactly what you want. They have a warehouse with floor trim and the experts to put it down and do the whole job in one. I have no worries that I will be taken advantage of. Prices are reasonable and everything is spelled out so you have no unpleasant surprises. I like that. The store is beautiful and clean. Everybody works together to help.

From start to finish Floors Direct was an amazing company to work with. Joan, the sales rep was…read moreawesome at suggesting flooring for our project. The installers were on time, polite, and did an amazing job. I would highly recommend Floors Direct for any flooring project you may have. They are the best!!!! We are extremely happy with our floor and stairs.

This is our second time working with these folks--my mom absolutely adores them. They definitely…read morecarry high-quality products, though they're on the very expensive side. In our opinion, what she paid wasn't quite worth it. That said, she is somewhat happy with the outcome. However, there were a few disappointing issues. She ordered a beautiful porcelain marble tile, and was told they'd take care of everything. She ended up with extra boxes and was later told they would not take them back--even though they originally said they would. The installation process also came with several delays and excuses. While the job was finally completed, there were unexpected extra costs, including hiring a plumber--something that was never mentioned upfront. My mom is older, but she's still sharp, and it's frustrating when promises aren't fully honored. It's important for businesses to stand by their word, especially when working with seniors.

Too bad i didnt read these reviews first, shame on me! I gave them one star for the selection of…read moreflooring, thats about it. I do believe he purposely didnt tell us the entire process nor the EXTRA cost associated. We were only advised we would need to add levelling to the tiles for the laminate install, you know to smooth out grout lines, OK.... Levelling!! No discussion of possible demolition. Yep, thats right, we have to rip ALL the tile up (its half our house). If not done, we compromise the flooring install and warranty.. These people, supposedly, have been in the flooring business for YEARS, then you know the process. You should have been transparent. Not screw people over after buying a floor and paying for installation, throw additional cost of $4-5K (Floor Prep charge!!) in order to get your flooring done...Disgusting!! Best part, the installers (private contractors), apologized and said they've had this issue(complain) from Flooring America several times... So, that just solidified what type of business this really is. TRASH!! UNPROFESSIONAL!! UNTRUSTWORTHY!! DONT BE SOLD ON 'FAMILY BUSINESS'. If you do go with them, ask questions, do not assume, they DO NOT care about you, only $$. They will not offer information to you! I would not recommend them to anyone I know.