Customer service was not good several times in the past 3 years I have gone to this location. The…read moreonly reason I went back was because Rick was so helpful. I almost stopped going there when his hours were limited. However, a shining star arrived that makes the experience of going to the store a pleasure. Cheryl K. is very knowledgeable, friendly and courteous to all. She is very clear and concise when she explains your water quality and how to go about making adjustments. Questions are always answered in a very kind and courteous way. She knows the products and helps you locate them in the store. She even also tested my chlorinator when it was problematic. She always has a smile on her face and even when the store is crowded, she never gets rattled and treats everybody with the upmost of respect. You've got a valuable employee there, I have heard many customers express compliments about her positive performance.

Thank you Rick for sorting out my pool issues and telling me exactly what to do. Algae is gone…read more Pool is sparkling!

Judd is wonderful to work with! He is very detailed and thorough, and his quality of work speaks to…read morehis talent. We very much enjoyed working with him on our pool project and would highly recommend him to anyone in the area. Very pleased!

From the owner: Veteran owned and managed family business in Spring Hill. We specialize in new pool construction…read moreand hardscape installation. We can help you design the backyard of your dreams.

When we moved into our home, we knew we wanted a pool. After interviewing a number of companies, we…read moredecided on Peek Pools. The pool has been operations now for about 4 years and we are very pleased with what we got, and we highly recommend them for service, design and quality. We have a great working relationship with Corey (owner) and Josh (pool maintenance), both are always available and willing to help.

I wish I could give a better review as our project started off promising. Dig went well, shell was…read moreformed up timely, coping and tile installed on schedule and then everything came to a halt. Project manager went out for medical issue and there was no communication from peek as to his return and didn't send anyone out to take over project. Two months later and multiple texts and emails he finally showed back up. After waiting nearly three months with no progress we finally get the plaster done. The crew members were chewing sunflower seeds and spitting shells everywhere and ended up getting shells in the plaster. Oh and don't let me fail to mention that whenever a payment is due they are on your doorstep expecting immediate payment from you without delay, saying they can't complete any more work unless you stroke a check. Well of course I made all payments as requested and now that they got the equipment installed and got all their money they are gone. Well that would be great but two of my pool lights don't work, the gas isn't hooked up to pool heater, I have no idea if equipment is running or even working properly and absolutely no response from company after at least a dozen requests for a service response. I would strongly consider using another company. From what I have heard from others who are familiar with peek, they are no longer the company they were 5-10 years ago. Don't let the pool kings show fool you.

Folks here are nice as they can be. But everything is way over priced!!!!!!! Bought a cap for my…read morepool pump. $100. And come to find out they're $50 everywhere else. Just robbing people.

We have been using By-Pass Pools for several years now. They are excellent at diagnosing and…read morehelping you maintain your pool. They also don't sell you a lot of extra stuff you don't need. I love doing business with them and am glad I was referred to them. I highly recommend By-Pass Pools!!!!!!

Jeff and his team were the absolute best to work with during our pool construction. They were so…read morehelpful, knowledgeable and patient when it came to discussing options and making decisions. We would highly recommend hiring them to build your pool. And our outdoor oasis is perfect!!!!

From the owner: Parkside Pools was born from our family's passion to redefine the pool industry in Tennessee,…read moresetting new standards of excellence in every pool we create. Established in 2020, we are proud to have quickly become a trusted name in custom pool design and construction across Spring Hill, Franklin, Nolensville, Murfreesboro, Brentwood, Thompson Station, Leipers Fork, Smyrna, and Columbia.