We initially went to MicroCenter Tustin to purchase a PC for my son. We were going to get the parts…read morethere and have MC build it. After meeting with Mario and pricing out the parts and build for a new PC, it was clear the PC purchase would have been over budget. Mario recommended a prebuilt PC from them called PowerSpec. He showed us the G535 and it had everything we wanted in a gaming PC but for almost $500 off the retail price if we had PC built. I asked why was it cheaper and Mario told us the PC was built before the rise in prices on the memory and GPU. We then met with James Tran who showed us the G535. I noticed they had an open box PC. James explained to us the open box was a return for resale at a cheaper price. It was $100 cheaper. We bought the PC and took it home. Unfortunately all was not well with the PC. When playing two different games, (Marvel Rivals & Ark: Survival Ascended) the PC freezes for 10 seconds and reboots to the desktop. I tried troubleshooting by playing two different Benchmarks and lowering the GPU graphics, deleting and reinstalling updated drivers and lowering video resolutions but to no avail. Every time my son would play the games the PC froze and rebooted. This lead me to believe there are hardware issues with the PC. Luckily the PC was still within their 14 day return policy for returns, exchanges and refunds. We decided we did not want to have their techs try to diagnose the problem with the PC and just return and exchange for a new one. MC's return and exchange process was very simple. You go online to their website, log into your account and file a return. You are given a QR code and just then head to MC. When we arrived (the nearest MC is Tustin which is 2 hours away), we met with James Tran again who helped us with the process. I explained to James what the issues were with the PC. He told us the option of walking over to their Tech area of the store and having their guys try and diagnose the PC. I told James we would rather just exchange it for a new one. James understood our situation and spoke with his manager who allowed us to exchange the return for a new PC at the open box price so we did not have a to pay the difference. MicroCenter staff especially their managers (forgot their names) along with Mario and James Tran were awesome. They truly satisfied our experience at their Tustin store and made our teenager son very happy. So far everything is working properly with the replacement PC. I'll do a follow up if things change. Thank you again MicroCenter!

Micro Center partners with a non-profit called Compudopt to accept computers/desktops/laptops in…read moreworking condition to be refurbished and distributed to families in need. I wanted to donate my MacBook to someone in need and this looked like a promising solution. I was worried that making a visit on the weekend to their tech bar for the donation process would be really busy and result in a long wait, but to my surprise I was helped very quickly! Queueing and "checking out" was quick, as the team member just needed to register my device and provided me with a receipt for tax purposes.

OUTSTANDING service. August 2026... Years ago they fixed by Pioneer CD player that is still going…read morestrong. My ONKYO SR 700 left channel stopped working after about 20 years that I use in the living room from music to home theatre. They did a great job and it sounds fantastic. I looked at some of the negative reviews and you have to wonder about someone who would actually spend 3X the money to have something fixed when they could buy a new item for 1/3 the cost. You just have to wonder about some people.

I've tried this place second time and yet again disappointed. On the phone they promise it all…read more When time comes nothing g was done based o. The report I got. Disappointed

I'm not sure why this location has several bad reviews. I went yesterday, on Mother's Day, to get a…read morenew computer and printer, and everyone was super helpful and attentive. I needed a very basic all in one computer and 3 in 1 printer. As soon as I arrived I was immediately greeted by the lovely Matthew who was wearing an HP badge and said "I'm The Printer Guy but I'm also a huge nerd so I can help you!". And he did. 30 min later I walked out with exactly what I needed. No upsell, no pushing extras, just a very affordable all in one to serve my at home needs. Issac, the cashier was also super helpful and friendly, he went to the back to locate the model I needed. So I'm not sure why all the hate. These reviews almost scared me away, I'm glad I went anyway. Don't be worried, my experience was 10/10.

I scheduled an appointment specifically to have the cracked screen on my iPhone replaced, so they…read moreclearly knew what the appointment was for ahead of time. When I arrived, the Best Buy rep told me they first needed to run a diagnostic to make sure the screen could even be replaced. No problem. A few minutes later, he tells me, "Great, it passed the diagnostic. The only thing I'm concerned about now is whether we actually have the screen in stock because we've been short on inventory." And of course... they didn't have it. So you mean to tell me I scheduled an appointment specifically for a screen replacement, drove all the way there, waited for the diagnostic, and only THEN you decided to check whether you even had the screen available? Why couldn't someone check inventory beforehand and call me? Or at the very least, check as soon as I arrived for my appointment? Complete waste of time and extremely poor planning. Ridiculous.

I dropped my laptop and sent it in and they fixed my banged-up laptop within a day! Im impressed…read moreabout the speed and quality of their repair!

This is around the corner from my house and what a blessing. We've been here a few times now and…read moreevery time and everyone we have served us has been amazing. They have always given us honest answers. They do both computers and phones here. Please come and support them.

Why I'm the hell if the owner of this store is an illuminati he doesn't talk. To the people…read moreinvolved in your investigation honestly I don't know exactly what you looking for but if you don't contact me I can't help you. That out there there's a mother fucker coward. That is framing my entire family I know but until you contact me then the son of a mazon Matthew Hughes killed a guy

My boyfriend was very curious about the Meta glasses and wanted to try them on. They are only…read moreavailable at select Best Buy's with a limited availability. He made an appointment online for this location since we were going to go to the movies in Orange anyway. They have a large parking lot at the front of parking was not an issue. Once we walked in an employee pointed out where the bed took glasses were at and we proceeded there. Angel was at the Meta stand and helped him getting checked in. She was really helpful and knowledgeable about the product and walked him through every step on how to use them and what he would see. She was also very helpful when it comes to the sizing of the glasses and warning us that you would not be able to return or exchange for size. My boyfriend absolutely love the experience and although they are very expensive, he still walked out with them. He has had them for about three months now and he still uses them every so often on our weekends he hasn't had any issues with them.

Friendly and competent staff. Excellent customer service. Highly recommend having your devices…read morerepaired here.

My desktop finally quit ...after a dozen years, three power supplies, two HDD and a triple monitor…read moresetup..UGH! There is one thing I hate more than shopping for a used car..its shopping for a reasonably priced computer. (Not a gamer) After four crappy Amazon/Walmart 'renewed' models (All sent back over 5 weeks) An online search took me to MicroCenter, and a couple of + repair shops. I walked into this one...Alfredo listened to what I needed, didn't try to upsell me, he understood what I wanted and offered to build me something that allowed me to easily expand it if I needed and put in a four-display video card ...in less than 3 hours! (For under $500) Wooooohooooo! Amazing!

The individual I interacted with, Gazy, seems to be very knowledgeable about computers and tech in…read moregeneral. He has helped me find some rare items on several occasions, and I was always satisfied with my purchase and my overall experience there. I plan to return there in the future to buy a few tower computers, among other things.

They have a large inventory of electronic items that are hard to find or older technology…read more Lucien is very knowledgeable and easy to work with. I bought a used 14inch monitor with an HDMI input . Works great for my needs. I was pleasantly surprised that he was more than willing to negotiate the selling price. I've since returned and bought a small, used hardwired-USB speaker. Works perfectly.

went to this back in the day. what ever happen to it? it…read morehad so many cool parts for sale and i always bought something. it could be a small blank cd for recording music on or a pheripheral like a mouse

It's not very big but you can find a few vendors selling some interesting things and if you've…read morenever been, it's worth a look. We bought two bulk ink Epson printers from QTC and they are working great and highly recommend it as you can save so much money on ink.

Thank you SO MUCH, Juan ! I got off work 8 minutes before closing and hauled MAJOR ass to get here…read more Got here at 9:59PM but when I hit the "IM HERE" button for my Drive Up Order, it said they were closed and I was upset. I went up to the door and although I didn't have to tell the manager Juan anything I did to get here, I'm sure he could see it on my face. He worked with me and asked how many items I had, I only had two which was perfect for him to tell me he could help me out. THANK YOU, THANK YOU, THANK YOU plus one SORRY for being late. I appreciate you. This isn't the first time you've helped me either which I hope you get recognition, a raise, or promoted because truly, you are the reason I come here. You're dope as hell, and I hope you can sincerely feel and see my appreciation for you always helping me out. Thank you, again, Juan. You are truly amazing and so helpful. :)

This is a smaller sized target, but not why I'm giving only two stars…read more Inside the layout of this store seems disorganized. It doesn't flow well at all. The restrooms are all the way in the back of the store, and there's a big tv showing multiple camera angles of people walking in and out. They don't sell alcohol here at all, I was wandering around looking for wine and ended up having to ask an employee, who informed me. There are fitting rooms located in the middle of the store, however most of them are closed. I assume based on my experience here this store has or still does experience quite a bit of shoplifting. Definitely not the best target I've been to, and I'm not sure I'd come back.

Good luck selling here. Didn't even look through my breakers. Just saw a box and said no.read more

I was referred to Santa Ana by my friend Rudy at right wire Electric and they came through quicker…read morethan anyone else when I needed a breaker to get power back on at an assisted living facility quickly. Great service and delivered as they said they would so I could meet my obligations to the client. Thank you