I recently visited the salon and wanted to share some feedback regarding my experience. While your staff is wonderful and provides excellent service, I noticed that the kits currently in use do not meet the salon's or the team's high standards. In fact, the kit's low quality caused me to get cut during my service. When I visit a premium salon, I expect the tools and products to reflect that same level of quality and safety. The current kits felt subpar and detracted from the overall experience. I love coming to your salon and wanted to bring this to your attention so you can look into higher-quality alternatives for your clients and staff. read more

Thrive Nails and Spa - This is the kit they are using which doesn't match the high standards of the salon or staff. - Nail Salons Near Me - Annapolis, Maryland

I really wanted to like this place because of its brand new massage chairs and cleanliness but unfortunately the bad far outweighs the good. I first came in on 2/15 to get an Annapolis pedicure with gel polish. At first I was very happy used a 10% off first visit from Annapolis moms mention and despite the receptionist making a mistake and charging me someone else balance then changing me a second time to make the difference, that was not a big deal to me. Came in 6 days later to get a basic manicure with gel before my vacation to Hawaii which was 5 days later. Less than a week later (a day after I got to Hawaii and not even touched the beach yet) my toe nail polish had flaked off and my nail polish was catching on my hair. I messaged the salon via DM instagram and they said I could come in no problem when I came back from vacation. Here's when it all went downhill: I meant to say I could come in March 15 (get back the 6th but weekends only work for me getting my one year old watched) however I put the 8th, this was not scheduled as I never received a text confirming the date which would've helped the confusion. The 15th comes and I go in thinking I'm getting my nails fixed, nope! They are too busy and I have to come another day so I say I guess I could come back 3/15 (exactly one month from my first visit). When I arrived I wanted to clarify before getting the service that they were fixing this and I would not be charged for it yet I'd still tip. I got attitude saying at this point my nails would need to be redone but this one time (said multiple times) they will do it. I have never been so disrespected in a business before in my entire life. My heart was pounding and my leg shaking the entire time, honestly I wanted to walk out of here after she started. The tech wasn't going to cut my long nails and when I asked her too she shook her head and said "well of course they are long it's been over 5 weeks". Despite the disrespect I still tipped her $8 for 30 minutes of work of doing my nails and toenails, crazy. My nails are still slightly bumpy along the tips and chipped on the thumb nail chipped only 12 days later. For the price I'd expect more, better massage, definitely better service/experience, and for the gel polish to last longer. Never had gel last so little of time. Very disappointing! read more

Wanted to try this new place... I called and asked if I could come for gel mani and pedi, they said sure come in now. I was in the parking lot so I went right in. They had me sign in, pick a color and wait, and then tell me they could only do one or the other. I said I wanted to do both because I'm going on a trip tomorrow and she said she would find someone else. I continue waiting and they said nope they can only do one. So I left and called my regular place and they were happy to take me!! Will never return this place is a waste of time. read more

Ambience: the building is located near the new shopping center where the Aldi's is and like anything new it's fresh, clean and has a very large space. You can park in the back and use either the front or back entrance to enter thrive. When you walk in the best part about thrive is that everyone is friendly and you are greeted by the doors. You're encouraged to sign in so that your service provider knows what you requested and you can receive point (which for me is a great way to engage customers to come to their business). The service providers and attendance to know your name and the service you provided if you book before. The workstations are clean with new chairs and long tables that give a minimalist and organized look. There are at least 13 or more workstations, yet they are spread far enough so that you do not fill your sitting on top of another customer. You offered a drink of water, soda or wine (red or white) as your service begins. The pedicure service is located on the second half of the shop and contains at least 15 stations. The stations across from you are far apart, at the stations next to your close enough that if you want to chat with a friend, you could hear them in the pedicure wing. The pedicure stations are new, clean and spacious with chairs that do everything but pay your bill, they are incredible. The window dressings are floor to ceiling, and there is a door where the staff can collect items for your service but is hidden away to keep an aesthetic look. Thrive is one of the most beautiful nail shops I've been in. They've really done a great job with the decor and creating a welcoming ambience. Pedi Service- My service provider was Albert and both he and the skills are simply amazing and top-notch for my both my pedi and nail service. Albert was able to soak my nail, as I selected which petty service I wanted for that day. Thrive offer three options low-cost, medium cost, and a high-end cost. The high-end service provides callus removal and is highly recommended. Although I prefer many more options when it comes to a pedicure. the pedicure lasted a very long time and my feet felt wonderful and smooth. They do not use the grading system to remove callus as by law they are keeping with the sanitation and safety regulations for their mail business. The soothing elements they use for the pedicure, smell wonderful and did not irritate my skin at all. The pedicure lasted about 50 minutes, which I love in the filling, treatment, massage, and gel polish on my toes was excellent. Albert is a caring nail tech that checks in with you to see how the service is going, and if anything is needed for you. Nail service: I request requested a gel layover with a different design on each nail. My nails are almond shaped and had acrylic which I wanted removed. I asked if they had time in which Albert said yes! What I loved about my service is that Albert is meticulous and takes pride at every nail he works on. Not only was the shaping my nails completed with precision, but the gel that was laid over my nails were done with accuracy, which is important to me. I don't like thick nails, and Albert was very nice to ask how I felt about the thickness and shape of the nail before he moved onto the gel polishing design. I was able to send a picture of what I need it to thrives IG account and that helped Albert plan and provide the materials needed for the intricate designs. Each service provider uses a tech case that they can roll around with their items and materials, which I think is a great idea and keep things organized and tidy. Outputs innovation and technique with the design I provided was spot on, and I was more than pleased with his designs and nail work. He is the GOAT- and his personality is also very kind, which I think is great for customer service. Thrive has many color options, styles of nail paint, dip, and other options for what you would like both on your nails and or feet. They do offer other services such as waxing as well. Yet I went specifically for the nails and the pedicure. Cost and Tip: The cost of my pedicure, take off nails, tips, gel layover, and design cost me around $146. This was a great price for me considering my last shop I would pay a similar price just for a nail fill and a gel pedicure. You can use Apple Pay, card and cash to pay, yet I did didn't see anywhere to add a tip on the bill, so be sure to always tip your service provider and bring cash if you choose. There is an ATM in the back of the store in which you can pull cash out for a fee. There are many perks are coming to thrive besides the atmosphere and the service, as they offer discounts for certain jobs and careers and points for services you receive. This is a great way to keep your customers coming back and one of the reasons I wanted to have my completed by a service provider in Thrive. read more

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Very elegant, nice, clean, and an exquisite salon. Beautiful service from Mindy. Highly recommend read more

Thrive Nails and Spa - Nail Salons Near Me - Annapolis, Maryland

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All but impossible to communicate. They rarely answer the phone. Despite being told to leave a message, the mailbox is always full. Sometimes I've called 3 times in the same afternoon and didn't get anywhere. read more

There are not enough words to say how amazing this nail salon and spa is. From the customer service to the actual appointment nothing but extraordinary. Albert did my pedicure and dip nails and the service and quality was outstanding. I recommend this place for a wonderful and relaxing spa experience and Albert for quality and overall beautiful results. Thanks so much for taking good care of my Manicure and Pedicure needs. TJ read more

Clean, friendly staff and techs who take their time. I've been here half a dozen times and never had a bad mani or pedi. I'll never go anywhere else. read more

A few things to know: - plan on waiting. Our dip appointment was at 145. They wrapped my nails at 215. We left at 4. Others were waiting. Some left. - hidden fees. while there they convinced me to do poly-gel instead of dip, which I appreciate. They didn't mention the additional cost or the fact that they charge for dip removal..which you have to do in the dip process anyway. The cost for a dip is already $20 more than other salons not sure if it's worth it. The poly-gel is $73.. - the technician who specializes in designs is fantastic and went above and beyond read more

I'm sharing my Google review here as well for awareness. The fact that the management team in their response to my Google review referred to me and other customers as "Colored" tells me all that I need to know. I hope the information below will educate them on this very important issue. Association with Segregation and Discrimination: In the United States, the term "colored" is strongly linked to the era of racial segregation and the discriminatory Jim Crow laws, where it was used to designate separate and unequal facilities and spaces for Black people. This historical association makes it highly offensive to many. Implied Otherness: Using "colored" can imply that being white is the "normal" or default, and that anyone else is somehow "colored" as if it's an added characteristic or an deviation from the norm. Historical Context: While the term "colored" was adopted as a term of racial pride by emancipated slaves after the American Civil War, it was later replaced by terms like "Black" and "African American" from the late 1960s onwards. Preferences for Self-Identification: The most respectful approach is to use the terms that individuals and communities prefer to describe themselves. In the US, terms like "Black," "African American," or "people of color" are generally preferred over "colored". Original review: After reading Kiddy's review, I now understand why I was treated the way that I was upon entering this salon. I had almost the same exact experience with this receptionist. I am waiting to have my pedicure done, was told that my appointment would be pushed back by 20 minutes, she didn't even bother to offer me to soak my feet before she knew my appointment was going to run over or when she informed me the appointment was going to be delayed by 20 minutes. I can't help but wonder if her actions were racially motivated. It's been a while since I've been treated like this in a nail salon. The level of unprofessionalism that I experienced from the front desk receptionist who acted as though she was doing me a favor by allowing my feet to soak while waiting 20 minutes (even though I called beforehand to make an appointment) is beyond me. I can say with confidence that this is my first and last time here. Similar to Kiddy, I also did not feel a warm reception from her upon my arrival. If you are not accustomed to servicing clients of all races, ethnicities and backgrounds, perhaps you are in the wrong field. read more