DO NOT EVER USE THIS COMPANY EVEN For FREE!!! If you want to lose BIG! choose Thrifty Auto Shipping. Worst customer service you will ever receive. This firm is NOT trustworthy. DO NOT entrust your car for shipping anywhere with Thrifty Auto Shipping. They should be shut down for fraud and non-existing customer service. Please, please do your homework before hand. I wish I did. This "transportation company" is a BIG scam! I have now opened up Better Business Bureau complaint against this company and they will have to go Court. I will litigate against them.
I had my Lexus transported from Fort Worth, Texas to Virginia and used Thrifty Auto Shipping. The transporter (driver) damaged my car causing in excess of $2500+ in property damage. First, they were supposed to deliver my car within two to three days, they delivered my car in six days with $2500 in damage. The driver wanted to deliver the car at 11pm on the second evening and I would not accept that since I could not check the car properly in the dark. He said - if you do not pick it up now - then it will be whenever I am back in the area. He was very rude and hung up the phone on me. When I asked the driver what happened to my car, he said he doesn't not speak English and I should contact the broker. Thrifty Auto Shipping refuses to assume any liability and informed me that I should contact the driver and NOD transportation to discuss the liability issue. Dwight Harrill from Thrift Auto Shipping was the point of contact that helped me, and now he is not taking any responsibility or ownership for what happened to my vehicle (Lexus 2015). When I call NOD Transportation, they ignored my calls and or hung up on me when by chance I happen to get through to them. Thrift Auto Shipping (Dwight Harrill) basically lied to me from the very beginning of this whole ordeal. They are Brokers/Agents. (They are the middle man, but very smooth sales people, that will tell you anything you want to hear to make a commission.) They don't have any company trucks. They try to get your credit card and then they throw you to an unprofessional, rude driver who claim not to speak English, or even though he does. A friend called him from a different number, and he was pretty fluent talking to her about my concerns. Basically, he was caught "in fraganti" with his statement about not being able to speak English. He lied!!!
Thrifty Auto Shipping should not be in business because they lack decency, honesty, basic business sense, and the need for taking ownership for their own mistakes with some else's property. No one should EVER do business with such "entity". EVER!!!!!!! read more