Jaime and his team helped us out after we had water damage from Hurricane Helene. His team was…read moreprofessional, on time and super easy to work with. After his work it's like the damage never occurred. Attached are before and after pictures.

ERT responded promptly and consistently throughout my Master Bathroom water leak mitigation and…read morerestoration project. They communicated with my homeowners insurance company quickly and effectively for estimates and payments. Pricing was very reasonable for wall repair, painting, and ceramic tile replacement and Jaime was very responsive to all of my concerns throughout the project. I am very pleased with their work results, attention to detail, and quality of service. My Bathroom looks better than when they started! I highly recommend Emergency Response Services for bathroom restoration work.

Please hire these guys if you have any mold issues! we had 2 previous inspectors that still missed…read moremold in our house and I was still super sick. in addition to being great inspectors, they really know what they are doin remediating it also. I researched for hundreds of hours and these guys were knowledgable, thorough and reasonable in their pricing as well. They know what they are doing and don't try to scam you. they were also very patient and empathetic really understanding my anxiety and fear from being ill. you can't go wrong with Cardinal.

We used Cardinal Restoration for water remediation and then they renovated our bathroom. The…read moreremediation team was so clean and kept our house so clean during the demo and remediation process! They lined all of our floors with paper and had fans and plastic to keep the dust at a minimum; thanks Reuben for overseeing this part of the work and your excellent communication! Next, we worked with Drew as a project manager for the rebuilding part of the project. Drew was very patient with us as we selected products and did end up changing small details along the way. We completely changed the look of our bathroom and it turned out perfectly! Cardinal knew exactly how to navigate this process with insurance which made things go very smoothly.

I cannot express how much DRP helped us. They were kind, friendly and compassionate. Beyond that…read morethey went Way out of their way to make sure our family was taken care of. They were Excellent! I recommend this group Highly!

You do not want to deal with this company. After our house flooded we had a DRP representative…read morecome to our home and talk to us about what needed to be done to finish drying out the house, look for and remediate any mold, repair/replace drywall, molding, etc. We were told they could do everything but the representative said he needed to come back with another person in a couple of days to reexamine the house and be in a position to give us an estimate on the cost of remediation/repairs. This company had been recommended by a contractor who had worked on our house and whom we thoroughly trust. He had worked with this company before and highly recommended them. The DRP representative promised to call in a couple of days to set up a time to come back with someone else from the company. When I did not hear back, I tried to call the representative. He did not return my call. I then texted him and got a reply that they never heard of the contractor who recommended them and were not interested in doing the work because they were too busy with other projects. He could have told me from the beginning they were too busy. I lost valuable time waiting for someone who was never interested in doing the work in the first place. As a result, the mold situation in my house has probably worsened. I would never trust this company and would urge anyone considering hiring them to look elsewhere.

If you find yourself in the unfortunate position to need disaster assistance you've found the right…read morefolks. United Water Restoration Group - Charlotte is your first call. Rapid response. Honest. Knowledgeable. Put them in your speed dial so if something happens you are ready.

Honest company who actually is looking out for you! We had a small bit of water damage around a…read morebaseboard in our master bath. Had one company come out and tell us that we had major water damage behind the walls, under our floors and into our master bedroom which would cost us or our insurance thousands. Then had Scott from United Water Restoration Group come out and show us that we had absolutely NO high moisture readings in our walls or master bed. Only a small bit of moisture in the baseboard that we suspected. So glad we got a second opinion from these guys and that they were honest and so helpful, saved us thousands! Hopefully will never need to use their services for actual water damage but would absolutely use them in the future if we needed to!!

I cannot recommend this company enough! If you have any water damage issues, Jake from Carolina…read moreWater Damage and Restoration is the only person you need to call. Jake was at my house within 30 minutes of my first call. I had a leak in our 2nd floor laundry room that soaked through the ceiling, walls, and flooring on the 1st floor. Jake was quick to assess all of the damage and provided extensive photos/documentation for insurance. He even worked directly with the insurance company to make sure all the necessary repairs were covered. For the cleanup and restoration work, Jake was careful to protect all my belongings and he made sure I could live and work from home with as little interruption as possible. He organized every step of the project and was always responsive to calls and texts. He went above and beyond to get the project across the finish line, and I am incredibly thankful for all the work Jake and his team did on the house.

Our experience with Andy at Built Restoration couldn't have been any better. We had hail and wind…read moredamage and needed to replace our entire roof. When Andy told us that his team would remove our old shingles and replace with new in one day, I honestly did not believe him. Sure enough, they showed up and got the entire job done just as he said. We've done many renovations to our house in the past two years and I've grown accustomed to "cleaning up" after contractors that have worked at our house. Whether that's construction debris or even gatorade bottles left after lunch time. I was very impressed with the thoroughness of every aspect of the work Andy's team performed. Even when they removed the dumpster from our property, the driver got out of the truck and came back to walk around the area where the dumpster had been to make sure nothing was left behind. Did I mention that our roof looks fantastic?! HIGHLY RECOMMEND!

Highly recommend working with Built Restoration and Construction Services!! Andy was a breathe of…read morefresh air when he came to bid on my job that another restoration company had abandoned. He was extremely honest and upfront about all the costs, time frames, and processes. He took the time to fully explain everything and answer all of my questions. He is very professional and experienced with working with insurance companies on claims. His team was very professional, on time, did great work, and was very respectful. The work was done on time and I have been extremely pleased with it. I've run into Andy multiple times after my project was completed and Andy always stops to say "Hi", he is truly a person who cares about his clients. Please do not look any further, Built Restoration and Construction Services is the company to hire!

Greenpoint Restoration was hired to restore my home after a water leak was discovered and my home…read morehad suffered water damage. David, the construction manager, came out to give an initial estimate to do the work and said they would be back the next day to start the job, starting first with removing the water heater which caused the leak and damage. They came back to my home 3 days later after several phone calls to start the demolition process, days later than initially spoke of. During which time the leak continued, and the water heater was never removed. They then proceeded to remove carpet, drywall, flooring, insulation that they said had been damaged. After these items were removed they placed drying equipment and said it would need to remain for approximately 72-96 hours, as the leak continued. From the time the leak was discovered until the time I hired a third party to remove the water heater, my Family went without hot water for approximately 1 1/2 to 2 weeks. Devin, the project manager, then came out after the equipment had been in place for less than 48 hours and removed the drying equipment and said that David would be giving me a call the following Monday so that they could start the repair process. I contacted Devin back that evening to let him know that they leak was still present, and he stated that he would be back the following morning to look over things and see what needed to be done. Devin never showed up and I was unable to reach him by phone. I then was forced to use a third party to stop the leak after several days, and further damage to my home. After the leak was stopped by the third party and removal of the water heater I continued to call Greenpoint in regards to the repairs to restore my home to its original condition. I also contacted my insurance adjuster for advice on how to handle the situation, being Greenpoint had invoiced for more days of drying that what had been done, and the job-site was still leaking, and further abandoned. I left multiple messages for Devin and David in regards to the repairs. I tried to contact the main office number in later days, but it was no longer their phone number so I began trying to research how to contact them. A couple weeks later I finally was able to reach a voicemail for the owner and left him a message. He contacted me back and we discussed the entire situation, he apologized and said that they had completely dropped the ball and he would have Devin get in contact with me. Devin contacted me, expressed how sorry he was for himself being at fault for a job not completed in a timely manner, or at all for that matter, and scheduled a time to come to my home to meet. Once he arrived he once again apologized for the entire situation, my family's distress, and the inconvenience, and signed the insurance check for the demolition and drying over to me. To this day I have still not had any contact from Greenpoint in regards to the repairs of my home which still have not been completed.

Greenpoint Restoration handled a job for us involving a bathroom leak which included mold removal…read moreand the rebuilding of the the bathroom. The job was performed professionally and skillfully from start to finish. Everything was completed to satisfaction. Recommend without hesitation!

VERY expensive, but they showed up in less than an hour on a holiday weekend and fixed the issue…read morewith no problems.

After a late night emergency where a pipe broke off from our washer. We called Roto Rooter. They…read morewere quick to send us a plumber to address the issue. Our plumber Joseph Vega was great, explained everything to us and he worked fast and efficient. For how late it was and how fast they got the job done I feel the value was good. Overall, we had a very positive experience.