I'm another Ames resident with computer issues and after calling HomeTown Tech my issues are over…read more I chose them because they have a high Better Business Bureau rating but I'll stay because they are excellent at what they do. They went over and above the call of duty in helping me and my 2 computers. I moved here from CA years ago and this company has attributes that shout Iowa Nice. Very intelligent and very knowledgeable and highly skilled but with none of the gimmicks and hard sell pressure. None. I highly recommend these people - and I tend to be picky!

I came in with the hopes of fixing / upgrading my pc. Not only did they upcharge me about $75 per…read morepart I purchased. They also charged me $300 for 3 hours of labor. And to top it all off. My pc has an overheating issue. They have a "30" day warranty and I brought my pc back 3 times during this period. Same issue and the tech literally told me he couldn't fix the issue that they created. I got scammed. The manager is crazy saying she doesn't "manage her techs" when I asked for ETA multiple times. They hardly pick up the phone during office hours. Never use this place they are horrendous and will cost you an arm & a leg.

We called Greg's appliance service after we had trouble with a washing machine that had been stored…read morein our garage after family moved on. We called and got an appointment that same day. He quickly diagnosed the problem ( pump had a crack due to frost damage), was able to order a replacement part that then was installed a few days later. The price was lower than estimated due to less time to change out the part and he was very pleasant and honest throughout the visits. Finding a capable, honest and dependable service guy such as Greg is a real plus in a small city such as ours and he will be on speed dial in case we have any other appliance issues.

Greg of Greg's Appliance Repair is honest and knows what he's doing. A couple years ago 2 duffases…read morecame to my place and stood around doing nothing and charging me a lot. They left without fixing the washer. Fortunately, although I was furious, I took another chance and at random called Greg. He came, he fixed, he charged me the minimum fee. He's been my go to guy for years now. He's HONEST and helpful. I've referred many people to him and have done the exact opposite with the other place in town who's name starts with a K. Let me also say here that years ago he bought out a guy who was also honest but retired. Like attracts like.

My fridge passed away in the evening...I saw it at 12am. Stopped into the store at 8am...I told…read moreDave what I needed (also gave him a bad time about the used fridge I got from them conking out after 24 years!) Dave took me right to what I needed...Dennis was in my driveway at 11am. I've done business with Henderson's for many years...Great Guys from sales, delivery and service.

Asked to have my dryer checked. He didnt even open the back to check for lunt. He was here…read moreliterally only 2 minutes.

Job was never finished because they didn't understand what was asked despite at length…read morewalk-throughs. Asked for weed removal, weed barrier installation, removal of yard rock and mulching. The owner (Kelly) walked around with me and took pictures of every area I specified. We discussed at length the volunteer trees that I wanted removed and he took photos and made notes on his phone. Their 'crew' showed up fairly late in the morning. A younger man asked for clarification on what was done and I did a second walk through with him explaining everything. Two of the four employees they sent were not very efficient. I took photos of them sitting on my front porch and not working (with times) and sent this to the owner. They also did not have loppers, I lent them mine. Unsure of why you wouldn't bring this on a landscaping job. Before they left for the day, they informed me of a paint spill on my driveway. Promised to return to clean it up but let it sit overnight. It's unclear as to why their employees are using paint cans as chalk blocks for trailers, but my driveway will never be the same. They 'completed' the job while I was not home so I was not able to speak to them about my concerns. Did not receive a call or message that they were done. They did not finish weeding the entire side of the fence or back part of the yard. I asked them to weed, place weed barrier, and mulch these sections. It was left weed whacked (but appears as if the operator has some vision issues... My 7-year old could have done a better job). When asked about why the job was not completed correctly, they claimed they did not know and would need to charge more money. Any invoices sent to us were not professionally done and did not outline individual line item costs so it's unclear how much they actually are charging for materials. Additionally, we tried to use them for snow removal service last winter. They did not show up once (and didn't call), and it took a poor Google review for them to show up any time after that. Considering their poor work ethic with my yard work, I won't be using them for snow removal or any other work around my property. Please be cautious when hiring this company!

We are grateful for the assistance that Purple Cow Junk Hauling did for us and would not hesitate…read moreto use their services again. Professional, punctual, and with quality responsiveness, we see this as a terrific value. So thankful that we located Purple Cow Junk Removal, as they were terrific, an outstanding combination of efficiency, kindness, personality, and hard work. They were responsive, highly communicative, and did their job well. We enjoyed meeting and working with their staffer Kelly, who made the whole experience of cleaning out a loved one's home tolerable and positive while emotional. Kelly worked his butt off, and could not have been better to work with. Purple Cow will price match another estimate, but for me, there is no doubt that we will use them again due to their overall performance on this challenging project. We are grateful.

Excellent work. Couldn't be more pleased. Highly recommend. Excellent communication. Arrived on…read moretime and met scheduled objectives. Very friendly and kind.

We were seeking bids for janitorial services for my condo building. Yelp offered the ability to…read moreseek quotes from multiple vendors. The owner of Cleanly, Mike, responded quickly to my inquiry and was able to stop by the following day to tour the property. He arrived early for our appointment to review our cleaning needs and provided an estimate by the next day. I really appreciated Mike's prompt response to all my communications with him. Cleanly ended up winning a contract with our building. They were able to provide services within the next few days which we appreciated since our building really needed a cleaning. The owner and his cleaning staff are friendly and professional. They work hard to get the job done and do a good job. I've been extremely pleased with their services from start to finish.

Thorough and clean for a very reasonable price. did everything with a purpose, was very…read morecommunicative and friendly. I shot him a text and we were good to go not even a week after. Definitely felt relieved to finally have a clean, clutter free area to begin my next project. THANK YOU!!

It is difficult for me to express in words how DISAPPOINTED and how ASTONISHED I was to receive…read morethis kind of shoddy treatment from a local vendor I have been using for 30 years. To summarize, I asked them to perform a lighting exchange from fluorescent to LED In my home shop. They came out within a few days, did a nice job of assessing the situation and providing me with the raw materials, then they did about half the job (the easy half), then flat-out refused (nicely) to come back and finish it. said they had manpower problems. They charged me the full $1500 amount and their invoice reported that the job was completed. I spent $1600 and a lot of personal effort to complete the job myself. After failing to get any dialogue from them, I plan to pay the invoice to avoid further hassle. The price they pay will be this review! The following is a letter I wrote two months ago to the company that has all the details of timing and sequence. I never received a reply. I certainly will never ask them to do anything else for me. I waited a long time to write this review because I just COULD NOT believe that a reputable company would behave in this manner: Dear Nelson Electric: Please help me understand. Early December 2022, I asked you to to revise the lighting system in my shop from Fluorescent to LED. 'Twas a natural choice, because you wired and lit my shop in 2008 and did a really sweet job. The circuit box is a work of art. You sent a senior electrician and apprentice out Dec 13 and we had a good day. He surveyed the situation, did some research, gave me good advice, and brought all the bulbs needed. The difficult part was five 8-foot fixtures on a high ceiling that needed ballasts removed and circuitry restored before placing the 8-ft LED bulbs. Your team didn't have the necessary ladders/scaffold to reach the 3 difficult (16-ft high) fixtures, so they did the easier 2 and left me with the impression they would be back. I never got a call-back, so after about 2 months, I put a call into your general office, and eventually 2 calls to "Buddy," job scheduler? I emphasize all interactions were cordial and I think admirably honest, except for one thing: I THINK IT WAS JUST A DIFFICULT, LOW-PAY JOB AND NOBODY WANTED TO FINISH IT! Buddy told me during the first call that he would try to get the completion scheduled, but a couple weeks later during my second call, he was honest enough to tell me that he was having significant manpower shortage problems and he didn't think the job would be completed within 6 to 9 months, and when I asked if it would be appropriate for me to prep the work place and hire a friend independently to complete the job, he welcomed that option. I understand that. I've done my fair share of difficult jobs. But I don't really have a grasp on how a company with your reputation could start a job and verbally contract to finish it, then just blow it off. I got a bill for services invoice (attached) on December 17. It is my personal compulsion, my mission in fact, to pay such bills in full immediately upon job completion. But it is also my cautious character to avoid paying for jobs that have not been finished. The services and advice (and of course materials) that you provided were valuable to me. I'm not trying to get out of paying for that. But it cost me considerable $'s to buy and build a scaffold and hire a friend to complete the work and I think maybe some downward adjustment of your bill is in order. The invoice implies the work was completed. Thank you very much for your consideration. I'm sorry this is so long, but I wanted to make sure you had all the details. Invoice attached. Sincerely, Mark Taylor

Nelson Electric was courteous from the initial call. They got to us fast and only took less than an…read morehour to resolve our issue. I will definitely be calling them for any future needs.

Once again I have been provided with excellent service on one of my small engine machines (snow…read moreblower) by the folks at Ames Outdoor Supply. The service was quick and very reasonably priced including pickup and delivery. I have nothing but praise for this company and the service they provide.