This is the first time this has ever happened to us as renters. We are always excellent renters, we…read moreare clean, respectful and never late with rent, but every time it is time to move the property managers find the most minute things to keep the deposit. This practice is so common that we have gotten used to it. But not Rogue Property Management. When we had to move out of their office space, they took the time to thank us for being exceptional renters and gave us back our full deposit. I like when a company has morals and good work ethic. We will always use them for our rental needs in the Grants Pass area.

Rogue Valley Property Mangement is very attentive to issues. Thank you! The building's landscaping…read moreis done nicely and is a quiet place to live.

Jan Darrow owner of 541 Property Management has be truly a Godsend! My wife and I have owned and…read moremanaged rental properties in California and in Oregon. We've had mediocre and bad management companies in the past 17 or so years since we moved from Grants Pass to another part of Oregon. Being absentee owners can be a challenge! Jan has truly been a breath of fresh air! My wife and I are very "hands-on" when it comes to our rental properties, i.e. we want to make sure the properties and the tenants are well taken care of. Jan goes above and beyond when it comes to communication; explanation of the current Landlord/Tenant laws in Oregon; handling vendors/contractors with maintenance and repairs; marketing of the property, and basically has gone above and beyond our expectations! She has taken the worries out of being an absentee landlord and we can't say enough good things about her! We HIGHLY recommend her to anyone who want s property management company that provides excellence, quality, and concern all in one place!

Jan Darrow of 541 Property Management was excellent! Based on some warnings I had received, I was…read morevery nervous renting my home while I moved out of town, but Jan took the reins and helped ease the stress. From meeting with maintenance workers, locksmiths, pest control and tenants, Jan was amazing! She even waxed the floor so it was perfect for the new tenant. Jan is a true professional who understands the frustrations of renting a home and also what the owner is going through while trying to relocate themselves. She is calm and highly on top of things from day one. I don't know what I would have done without her! I'd highly recommend her services.

I have been renting from property management professionals for almost 7 years and this company has…read morebeen very good to me They have been very understanding and compassionate. They gave me my second chance after my separation and even when going through trouble times, they were absolutely amazing. They've been more than fair with some of my situations and even though they have a business to run there are times when I felt like they took a chance on me. I will say that communication and accountability is a key factor. Lavonda and Mariah are one heck of a team and I'm truly blessed and grateful to be renting from property management professionals.

Not a good company. Never told about property that was stolen. Didn't take pictures before and…read moreafter each tenant. Ine of the tenant owns me money and they won't go after the tenant. The tenant made changes to my property without my permission. The company didn't follow my contract

Omg !!!! My gosh , can you be any worse .... NO !…read moreThe property management person said I was complaining to her , about a water issues we had on the floors at my business , I asked her for a sit down , and she said she didn't want to hear my Complaining, she wanted to have me write a letter about the issue and she would give it to the owners, we have been letting them know about the water damage on our flooring for the last month and didn't want to do anything about it they said it was a steamer that caused all the water damage the building it was built in the early 1900s so Beware , also , The property maintenance guy, made it into our shop on his day off and harassed our employees about the trash being too full, who does that on their day off feels like a seinfield episode I made multiple phone calls and the guy that was on his day off and came in today, kept saying that it wasn't our issue that it was a steamer that caused the whole floor to buckle it's laminate flooring and the carpet was wet underneath soaking wet How steamer would do that a tiny little steamer, I would have no idea

I give this place absolutely zero stars, we waited for a week for an approval when they said it…read morewould be 3 days to then just be denied. We have never been treated the way Kim treated us. She was always busy, well you should get help. Home owners , it's a bad idea to use this property management because they have no hurry renting your home. It's not a wonder why they only have 2 stars on yelp, it should be 0. I had to give 1 star but they deserve none.

I would Like to give a shout out to the Real wise property Management Maintenance's Department…read more Every time I put a request to get something fixed, They responded in a quick and professional manner. Geoffrey always lets you know that the request was received. He let's you know when the person will arrive and if there is problem if they have to reschedule. He has very good communicate skills and I appreate that skill. Geoffrey you are awsome and do a great Job. When maintenance's person arrives to my home, They are please and very professional. They answer questions and provide good information needed. When Weldon arrived to the house, he arrived just as scheduled. He came to fix the toilet handle, he explain exactly what the problem was and the reason it happens. He fixed the problem very quickly. Weldon was pleasant, informative and professional. I would like to thank the whole Maintenace Department for the good quality of work they do. I would like to give Dakota thumps ups for the great job he does. Every time I spook with him, he provide very good information and answer my questions that I needed. If Dakota wasn't sure he would get the answer and get back to me in a timely manor. Dakota has always pleasant and professional. Great Job Dakota. I would like to share that I have not been a fan of Property Managements. I have personaly have had nothing but horrible experiences, but THANKS to Real Wise Property Management, They have given me some hope that Property Managements can be a good thing. Thank You all at Grants Pass Real Wise Property Management. Keep up the Great Work.

Avoid at all costs! They will take your money and then not Rey to email or phone calls! Horrible…read morecustomer service! Let your property get permanently damaged!!! Be warned.

Riverwood apartments was once a lovely place to live up until they hired a new property manager by…read morethe name of Theresa. If you enjoy being harassed, living in a hostile living environment, threats of having your vehicle towed, being talked down to like a child, and violations based of lies look no further than riverwood! You can ask any member of the community and you'll hear the same negative things. If she's still employed there do yourself a favor and take your money elsewhere!

Apartment was filthy when we moved in. Management placed under a family with a loud dog. Just about…read moreevery week something would require maintenance work. These apartments would've been very nice to live in 10 years ago, but are now falling apart after years patch jobs. No real professional work was done to fix any of the issues with plumbing or electric. The management had a habit of doing inspections so often to the point of inconvenience. They were frustratingly nosy and condescending. Threatened tenants with a 24 hour notice to move their cars from the lot for a week or be towed. Overpriced and overbearing. Beware of this spot.

It was such a pleasure working with David and Tammy. They helped us with the sale of my mother's…read moreproperty, which was no simple feat, particularly since we are out of state. Their communication was excellent throughout the entire process and we felt they were truly working for us to ensure we got the best outcome. We highly recommend them.

David West is the best! I highly recommend him! He is very friendly and easy to work with. David…read moreis very professional and knowledgeable. We needed to leave the state and had to sell our house. David took care of everything. David made all the arrangements to have the house professionally cleaned, having repairs done and anything else that moved the sale of the house along. Everything that was needed to sell the house was taken care of with care. David was always available to us by phone whenever a question came up. He knows the market very well and priced the house to sell quickly. The paperwork was smooth and easy. Even the escrow closed before the expected date. Because we are now out of state David arranged to have the notary come to us to sign the final papers. With the stress of moving David made the experience of selling the house very easy!!

After years of doing business with them this company gave my parents 3 weeks to let them know they…read morewere terminating their business. Now they are in a crunch to find a new rental company in the mean time. Horrible business practice!!

Ive been doing business with 221 Property Property services,for quite a while.There the most caring…read moreand professional group of people I've met. Taking care of there tenants needs so quickly and also there venders .If i could ever recommend a property service company, hands down call 221 property for all property needs.Eric Williams

I had a genuinely terrible experience with this rental agency. They are dishonest shady and thrive…read moreon cutting corners and upcharging tenants for repairs they are legally required to make. This agency was slow to assist us with repair requests, and did not meet the statutory standards outlined by Oregon tenancy laws. As a homeowner I would never recommend this agency to potential renters or property owners. I can guarantee that any property "cared for" by this agency will be neglected, pushed off onto renters with defective repairs and shoddy upkeep. When renting from this agency I was required to repair (out of pocket) a wooden fence that had blown down during a storm because "it wasn't like that" when I first moved in. Give me a break. Low brow and low quality, this company cares only about their ability to maximize their revenue and minimize their liability to both homeowners and renters. The value of their "services" cannot be undersold. They kept half of my security deposit ($2,300) and told me it was because they "replaced a burned out light bulb" and two air-filters and filled some standard nail holes on the walls. My rental ONLY had ONE air filter and I replaced it the week I moved out. My rental was spotless when I moved out, and I had multiple people working to clean the home before I vacated, J & L Moore still charged a $400.00 cleaning fee. I implore you dear reader, do not stoop to rely on a business with such weak moral character, there are surely more reputable and upstanding local agencies to go through.

Where do I begin? First of all, I NEVER signed any contracts with J&L, because my lease was almost…read moreup when my landlord decided to hire them as his management company. At first they seemed fine. A nice guy came by and assessed our apartment, and I told him about all of the conditions of the place and how we found it in a very used condition when we moved in (which was why the initial rent was fair). As soon as they could, they jacked up everyone's rent! Lucky for me, my previous lease was still in effect and I was planning on moving anyway. When it came time to moving out, I cleaned up the apartment thoroughly and left it in better condition than when we moved in. I even repainted some of the walls! When I finally got the deposit back, it was not even a third of it! I had to ask for justification and they eventually sent me some bogus invoices claiming that they had to vacuum and clean the fridge, etc. All work that I HAD ALREADY DONE, AND DONE WELL!!! (I have photos to prove it.) As I said before, I never signed a contract with them, so they have no right to hold me to their absurdly strict conditions! They basically want tenants to do all the work and make a place perfect, even if it wasn't in great condition to begin with. I have been emailing and calling them for two months now trying to get properly refunded for all of the effort I put into the place. David Moore is the one I was continually told to contact, and for weeks I had no response from him except an "out of the office automatic reply". When he finally did respond to me, he told my that I must be confused, and should talk to someone else! As far as I am concerned, Larry (the owner), David, and some of the other people I've dealt with at J&L are incompetent, unprofessional, and willing to dodge responsibility so that they can penny-pinch their tenants. Also, my father lived a few doors down from me in the same apartment complex, and passed away on Aug. 30th, 2018. That same day, Larry came in person to give his "condolences" and handed me a letter that basically said I had two weeks to get all of his things out of the apartment and vacate the premises. I did so in only a weeks time, and guess what? They wanted to charge my deceased father for supposedly living in the apartment for part of the month of September! What??? My Dad died Aug. 30th!!! The audacity and disrespect of these people is infuriating! So now I am also trying to get back the full deposit for my late father, and they are still trying to withhold money and make excuses! I had friends and family help me clean his place, and they sent their handy man, Mike, to check it out before I handed over the keys. (David was supposed to come, but as usual he didn't show up!) Well, Mike said that everything looked fine, so I thought everything would go smoothly and be settled. But apparently it doesn't matter what their employees say in person, because when it comes to money, J&L will make up anything they can to keep it. FYI, I used to live at 77 California St., Ashland, OR. Please feel free to stop by and ask any of the tenants there what they think of J&L, and you'll get a long list of similar complaints. They even charged a tenant $200 for a replacement key! I know that the Rogue Valley is having a Property Management crisis right now. If it's not CPM or Pacific Properties trying to screw you, it might be someone else. If you come across a J&L Moore property, be prepared to lose your deposit, and then some!