Sylvie and her team are professional, friendly, and very responsive to client needs. Highly…read morerecommended!

Sylvie is an exceptionally skilled business advisor I continually go to for advice about rental…read moreproperty investment. She has a ton of wisdom to share her warmth and care for her clients goes above and beyond thank you Sylvie!

Omg !!!! My gosh , can you be any worse .... NO !…read moreThe property management person said I was complaining to her , about a water issues we had on the floors at my business , I asked her for a sit down , and she said she didn't want to hear my Complaining, she wanted to have me write a letter about the issue and she would give it to the owners, we have been letting them know about the water damage on our flooring for the last month and didn't want to do anything about it they said it was a steamer that caused all the water damage the building it was built in the early 1900s so Beware , also , The property maintenance guy, made it into our shop on his day off and harassed our employees about the trash being too full, who does that on their day off feels like a seinfield episode I made multiple phone calls and the guy that was on his day off and came in today, kept saying that it wasn't our issue that it was a steamer that caused the whole floor to buckle it's laminate flooring and the carpet was wet underneath soaking wet How steamer would do that a tiny little steamer, I would have no idea

I give this place absolutely zero stars, we waited for a week for an approval when they said it…read morewould be 3 days to then just be denied. We have never been treated the way Kim treated us. She was always busy, well you should get help. Home owners , it's a bad idea to use this property management because they have no hurry renting your home. It's not a wonder why they only have 2 stars on yelp, it should be 0. I had to give 1 star but they deserve none.

We used this office for managing rental property and it was a total nightmare. The agent we worked…read morewith, Karen Thornton, was completely unprofessional and lied to us, costing us thousands of dollars. AVOID AT ALL COSTS!

In 2007, we bought a piece of property from Pam Van Arsdale at River City Realty. It was a…read moredifficult transaction with not so cooperative sellers. Pam did an awesome job acquiring the property for us. Every detail was handled professionally and with care. 5 years later, after we built a beautiful home and cabins on it, we found it necessary to sell the property, and relocate back to Palm Springs. We naturally thought of Pam again, and listed the property with her. Again, she did a stellar job and sold the property in 3 1/2 months, at a fair price, and really helped us negotiate the sale on terms acceptable to all. She stays on top of things, and gets the job done. Is the office she works in beautiful? No. Does it look a little askew in places? Yes. But Pam rises above it all. I don't like to mix business and friendships, but as a result of her good business skills, we have become friends.

Genuine business-ran buy actual ppl an not drug induced thx you be being in the real when ppl need…read moreyou the most

From the owner: We offer outstanding Property Management services from full service to lease placement only. If…read moreyour looking for an experienced team, look no further! Personable, Focused, Efficient & Dependable. Choice One Property Management offers a unique combination of friendly, local service and big-city expertise. Put them together and you have all the attributes you need in a property management firm. Call Today

I had a genuinely terrible experience with this rental agency. They are dishonest shady and thrive…read moreon cutting corners and upcharging tenants for repairs they are legally required to make. This agency was slow to assist us with repair requests, and did not meet the statutory standards outlined by Oregon tenancy laws. As a homeowner I would never recommend this agency to potential renters or property owners. I can guarantee that any property "cared for" by this agency will be neglected, pushed off onto renters with defective repairs and shoddy upkeep. When renting from this agency I was required to repair (out of pocket) a wooden fence that had blown down during a storm because "it wasn't like that" when I first moved in. Give me a break. Low brow and low quality, this company cares only about their ability to maximize their revenue and minimize their liability to both homeowners and renters. The value of their "services" cannot be undersold. They kept half of my security deposit ($2,300) and told me it was because they "replaced a burned out light bulb" and two air-filters and filled some standard nail holes on the walls. My rental ONLY had ONE air filter and I replaced it the week I moved out. My rental was spotless when I moved out, and I had multiple people working to clean the home before I vacated, J & L Moore still charged a $400.00 cleaning fee. I implore you dear reader, do not stoop to rely on a business with such weak moral character, there are surely more reputable and upstanding local agencies to go through.

Where do I begin? First of all, I NEVER signed any contracts with J&L, because my lease was almost…read moreup when my landlord decided to hire them as his management company. At first they seemed fine. A nice guy came by and assessed our apartment, and I told him about all of the conditions of the place and how we found it in a very used condition when we moved in (which was why the initial rent was fair). As soon as they could, they jacked up everyone's rent! Lucky for me, my previous lease was still in effect and I was planning on moving anyway. When it came time to moving out, I cleaned up the apartment thoroughly and left it in better condition than when we moved in. I even repainted some of the walls! When I finally got the deposit back, it was not even a third of it! I had to ask for justification and they eventually sent me some bogus invoices claiming that they had to vacuum and clean the fridge, etc. All work that I HAD ALREADY DONE, AND DONE WELL!!! (I have photos to prove it.) As I said before, I never signed a contract with them, so they have no right to hold me to their absurdly strict conditions! They basically want tenants to do all the work and make a place perfect, even if it wasn't in great condition to begin with. I have been emailing and calling them for two months now trying to get properly refunded for all of the effort I put into the place. David Moore is the one I was continually told to contact, and for weeks I had no response from him except an "out of the office automatic reply". When he finally did respond to me, he told my that I must be confused, and should talk to someone else! As far as I am concerned, Larry (the owner), David, and some of the other people I've dealt with at J&L are incompetent, unprofessional, and willing to dodge responsibility so that they can penny-pinch their tenants. Also, my father lived a few doors down from me in the same apartment complex, and passed away on Aug. 30th, 2018. That same day, Larry came in person to give his "condolences" and handed me a letter that basically said I had two weeks to get all of his things out of the apartment and vacate the premises. I did so in only a weeks time, and guess what? They wanted to charge my deceased father for supposedly living in the apartment for part of the month of September! What??? My Dad died Aug. 30th!!! The audacity and disrespect of these people is infuriating! So now I am also trying to get back the full deposit for my late father, and they are still trying to withhold money and make excuses! I had friends and family help me clean his place, and they sent their handy man, Mike, to check it out before I handed over the keys. (David was supposed to come, but as usual he didn't show up!) Well, Mike said that everything looked fine, so I thought everything would go smoothly and be settled. But apparently it doesn't matter what their employees say in person, because when it comes to money, J&L will make up anything they can to keep it. FYI, I used to live at 77 California St., Ashland, OR. Please feel free to stop by and ask any of the tenants there what they think of J&L, and you'll get a long list of similar complaints. They even charged a tenant $200 for a replacement key! I know that the Rogue Valley is having a Property Management crisis right now. If it's not CPM or Pacific Properties trying to screw you, it might be someone else. If you come across a J&L Moore property, be prepared to lose your deposit, and then some!

It was such a pleasure working with David and Tammy. They helped us with the sale of my mother's…read moreproperty, which was no simple feat, particularly since we are out of state. Their communication was excellent throughout the entire process and we felt they were truly working for us to ensure we got the best outcome. We highly recommend them.

David West is the best! I highly recommend him! He is very friendly and easy to work with. David…read moreis very professional and knowledgeable. We needed to leave the state and had to sell our house. David took care of everything. David made all the arrangements to have the house professionally cleaned, having repairs done and anything else that moved the sale of the house along. Everything that was needed to sell the house was taken care of with care. David was always available to us by phone whenever a question came up. He knows the market very well and priced the house to sell quickly. The paperwork was smooth and easy. Even the escrow closed before the expected date. Because we are now out of state David arranged to have the notary come to us to sign the final papers. With the stress of moving David made the experience of selling the house very easy!!

This is the first time this has ever happened to us as renters. We are always excellent renters, we…read moreare clean, respectful and never late with rent, but every time it is time to move the property managers find the most minute things to keep the deposit. This practice is so common that we have gotten used to it. But not Rogue Property Management. When we had to move out of their office space, they took the time to thank us for being exceptional renters and gave us back our full deposit. I like when a company has morals and good work ethic. We will always use them for our rental needs in the Grants Pass area.

Rogue Valley Property Mangement is very attentive to issues. Thank you! The building's landscaping…read moreis done nicely and is a quiet place to live.

Very poor service from Peter. Represented seller and was ambivalent at best…read more Allowed seller to stay in home up and through close. Please seek out another property if the seller is represented by Peter.

I am not very impressed. I went through a realtor. Dan at this office. He seemed nice at first but…read moredid not seem like he was motivated to sell us the property and kept asking us why we would want this property. This was my first time offering on any property. Long story short after the first meeting with him did not seem like he wanted to sell to us. We Tried to go through someone else and they urged me to stay with the current so we did. We put an offer on the property a little lower but it was a cash offer. He told me they ended up getting another offer. This was the message I got. Not the most supportive agent in the world. Definitely would not go back.

LONG STORY BELOW. BEWARE!…read more THE OWNER OF ASURENT, LISA PETRINI, THREATENED ME FOR MY HONEST REVIEW! I slightly revised this review, today April 29, 2026 as a few problems were resolved on April 28th. Lisa, I investigated the law and you have nothing on me. This is protected speech. Have your lawyer check the S.L.A.P.P. law. I'm retired and I'll be happy to go to Medford several times to see you in court. There will be no arbitration on your efforts to stop me from exercising my First Amendment rights. Our experience has involved serious issues with financial handling, communication, and decision-making. The owner, Lisa, withheld over $500 from our owner disbursement, claiming an unpaid utility bill with the City of Ashland. This claim is incorrect. I contacted the City directly and received written confirmation that somebody (I thought it was the tenants, but, Lisa said it wasn't) established their own service, our account is fully paid, and the landlord account was closed. I emailed the city's communication to Lisa. Despite this, Lisa refused to acknowledge the City's confirmation and continued to claim she did not received a response from them. SERIOUSLY BAD NEWS REGARDING UTILITIES. TENANTS BEWARE!!! Added tonight on April 29, 2026 - The City of Ashland emailed me. Lisa Petrini, owner of Asurent, closed the utilities account for the property and left the tenants without utilities, including electricity, water, sewer, and other city services. The missing smoke and carbon monoxide detectors were photo documented during the original walk through with the staff of Asurent Property Management. See below for the response I received from Lisa Petrini. The original review was dated April 24, 2026. On April 28, 2026 Lisa threatened me for the review. I revised the review on April 29, 2026. We were also informed that tenants reported a gas smell--an issue that should be treated as an emergency. I immediately directed our contractor and Jahnke (HVAC) to inspect for a potential gas leak, as Asurent indicated it may be related to the HVAC system. Asurent then stated that the gas company had already responded and shut off the service. However, when our contractor and Jahnke arrived, the gas was on, and no leak could be detected using their equipment. During this same discussion and following threats, Lisa claimed that required smoke and carbon monoxide detectors were not present. This is highly questionable. The home was fully remodeled prior to engaging Asurent, and all required detectors were installed. Asurent also completed an initial walkthrough with us at that time. Given the inconsistencies already noted, this claim raises further concerns. Lisa claims she has the walk through documents stating that there are missing detectors. I ASKED HER FOR THE WALK THROUGH DOCUMENTS IN ORDER TO ENSURE THE DETECTORS WERE NOT PRESENT. SHE HAS NOT PROVIDED ME WITH THESE DOCUMENTS. We've experienced holds on our net proceeds (deposits minus expenses) that were not released until my threats were issued. See above about the threats from the property manager. We have encountered inconsistent information in regards to utilities, expenses and repairs. Based on this experience, I cannot recommend this company to other property owners.

As a previous tenant, I do not recommend this company based on my experience with them, for…read moremultiple reasons. Communication lacked from the moment I moved in. However, their move-out and deposit practices were unprofessional. In my case, a portion of my deposit was withheld for cleaning charges, despite the unit being returned in cleaner condition than when I moved in. At move-in, the apartment contained a pee-stained mattress, dirty dishes in the dishwasher, and footprints on the counter. I expressed this and no one ever responded so just dealt with it myself. At move-out, I arranged and paid for professional carpet cleaning, provided a receipt for this service, and uploaded multiple photos documenting the condition of the unit. I was charged a $385 cleaning fee for a one-bedroom apartment in addition to a separate additional carpet cleaning charge. When I requested itemized receipts and clarification regarding the charges, Lisa did not provide itemized documentation in a timely manner and was unable to clearly explain the specific services when we spoke in person. She attributed the need for cleaning to dog hair, afterwards; however, dog hair is not visible in the photos submitted and she could not provide proof. I had also initially requested a move-out walk-through, which was denied. They don't do those. When I questioned these issues and raised concerns about inconsistencies in the explanations I received, Lisa stated that she would file a counter-defamation claim. I ultimately chose not to pursue the matter further, for my own peace, but I believe it is important to share these details for other prospective tenants to consider as it seems to be ongoing.

Joshua was top notch. we had a few hurdles to jump through as well high emotions as my situation…read morewas a probate case. Josh was so kind , understanding and funny too. he went above and beyond before we even listed the house. The 1700 mile distance between seller and property made getting small tasks accomplished very difficult; JoSh or his assistant always filled in the gap. if you're looking for exceptional, professional and a bit of faith from your realtor , This agency ( Josh as a top pick) is where you're exemplary experience will be executed.

Working with Tyler Boening with the Rockwell Group was one of the most frustrating and…read moredisheartening experiences we've ever had. From the beginning, he made grand promises--telling us exactly what we wanted to hear, swearing everything would go smoothly, and insisting we wouldn't lose money. But it was all smoke and mirrors. Tyler talks a big game to win your trust, then vanishes the moment things get difficult. He left us stranded when we needed him most, and his lack of follow-through ended up costing us a significant amount of money--money he explicitly promised we wouldn't lose. To make it worse, my husband is sick, a fact Tyler knew and exploited to get his paycheck. He told us he loved us, loved our family and would never let anything happen to us but we haven't heard a peep after the damage he's caused. We were relying on Tyler to do his job with some basic professionalism and integrity. Instead, he brought stress, confusion, and financial damage we couldn't afford. This wasn't just bad service; it was careless, dishonest, and completely unprofessional. If you're looking for a real estate agent you can actually count on, do yourself a favor and look elsewhere.