One of the worst parts about renting is when you need to find a new place and know that along with…read morea new environment comes new landlords or property managers to deal with. Fortunately, this was not an issue with New Foundations Property Management, even before I was an official tenant of theirs. I rented a house from them in Medford for four years, and from my initial email back in December 2017, all the way through January 2022 when my rental situation changed, they've been professional and a pleasure to do business with. When I first moved in, they did a great job to ensure everything was ready and the place looked great. I did have an issue with the thermostat the first day I moved in, but they promptly fixed it the very next day which set a great example of how the next four years would go with them. Fortunately, I didn't have many issues or reasons to contact them, but on the few occasions I did have something come up, they treated me with respect and not like I was "just another tenant". A great example of this was when I had an incident at my place (slipped and damaged some of the property) and thought this would be the end of my time at this rental. I was so worried and worked up since, in the past, other rental managers (with different companies) have been rude and refused to understand my side of the situation. I honestly thought I was going to end up homeless, which was ridiculous looking back now lol. After letting my anxiety build up for a few days, I decided to "bite the bullet" and call Shelly Rogers and come clean and wow, was I glad I did! She understood what I was going through right away and after making sure I was fine, she actually gave me tips and advice on how to get the damage repaired as well as the best people to contact since she's dealt with this stuff before. Not only was she calm and understanding, but she was also a true professional and I knew I was dealing with some great people at New Foundations Property Management (not that I ever doubted them lol). To wrap up this review, I just want to say that as someone who has been a renter for 12+ years, I've moved around many times, so I've had to deal with a wide-range of landlords + rental managers, and by this point, I've dealt with close to 14-15 different ones (excluding ones I decided not to rent from after talking with them) but I can confidently say New Foundations Property Management is one of the best I've done business with and I recommend them to all of my friends. I'm not sure how many units or properties they have available, but if you ever get a chance to rent through them, do it without any hesitations. Shelly and the entire team are great to deal with and they remove a lot of pain that comes from renting. You can thank me later :)

As both a real estate investor and renter, and having worked with this company for numerous years,…read morewe could not be any happier with Shelly at New Foundations Property Management! The level and quality of thoroughness, which is provided for both the property owner and tenants, is bar none! It is very clear that Shelly is passionate about her business and its clients in every possible way. We value the professionalism, attentiveness and true concern they have for their client's satisfaction! We feel as though Shelly treats each rental as if it were her own property, as evidenced by our experiences with her and her company.

They took the application, (and the $90 for the couple. Applicants did everything they asked them…read moreto do then never called back to give them an answer. Totally ghosted them. They could have at least called them or emailed them that they weren't approved or whatever. The place has been sitting empty for more than 100 days. Manager was nice

amazing company with knowledgeable and polite staff would recommend this company to anyoneread more

Sylvie and her team are professional, friendly, and very responsive to client needs. Highly…read morerecommended!

We had a great experience renting with these guys. Great communication and easy to use portal to…read moremake requests and they were always quick to respond. They also helped us find another place to move to when our lease was up. Highly recommend!

I am giving this company a 5+ star review due to their amazing employee, McKenzie and her…read moreexceptional service. She is truly the absolute BEST on your team. Her professionalism and personality make navigating the often-confusing housing world incredibly easy to understand. McKenzie is consistently quick in her responses, thorough in answering questions, and efficient in her service. Because of her, my experience with Cornerstone Property has been outstanding. Even with the current sale of my leased home, McKenzie has maintained professional and prompt communication, which is immensely helpful as I search for a new residence. She is an invaluable asset to your company and a key reason for my Cornerstone Property 5 star. THANK YOU, MCKENZIE!!!

I called as an owner to inquire about property management services and was told they were "too busy…read moreon boarding new properties and not taking any new clients." Even the Landscaping vendors that they recommended, we're very surprised to hear that they're not taking on new clients. I do not recommend their services.

I rented from Sterling West from July 2022 until December 2025. Management was professional and…read moreresponsive. They responded to maintenance requests promptly and assured that all maintenance needs were addressed thoroughly.

They do not care about fixing problems. I have stated several safety concerns with the property and…read morehave received a response of we are working on that. For two years? Someone will eventually get hurt. Something that could have been avoided.

I have searched for a home to lease in Southern Oregon for the last two months…read more It's an aggressive rental market and I contacted several property managers. Most were outright condescending, insensitive to my plea for assistance and some outright disrespectful. Many, not even willing to talk with me until I completed an application, gave them my social security number and drivers license number. Several never returned calls or emails. I'm moving from out of state so it's a big task. I was lucky to find Robert at Asurent. He has been a gem to work with throughout this process. He responded to my inquiry immediately, he always accepted my calls and answered questions without seeming bothered. I talked with Stephanie yesterday and she was just as pleasant. Kindness and professionalism seem hard to come by these days. It definitely seems to be the case with most property managers. It doesn't cost anything to be nice to people and Robert exemplifies how to treat a potential tenant. I'm happy to be leasing from Asurent. I can see why they have the best reviews in the area. Thank you Robert and Stephanie!

Beware they do not know what they are doing as far as property management…read more Never return calls, can not get in touch with anyone is the entire place. There are much better property managers in the area.

I signed up with QPM to manage my single property and signed a six month contract with them. At…read morefirst they were very helpful, professional, and responsive. However, after only 10 days, I decided I did not wish to continue with their services - for personal reasons, this had nothing to do with their services. They became extremely irate and unprofessional, and decided to deduct the entire contracts worth of property management fees from my deposit --Six months of fees for 10 days of work! After their initial angry email response, they stopped all communication with me and finally sent me my deposit back with their "fees" deducted. Clearly they are very high quality, as the owner feels that a week's worth of work is worth the same as six months. stay far away. and if you do sign up with them, pay careful attention to their contract. Have your attorney look it over. They deliberately word things in such a way that you will be trapped in an entire lease with them, even if you change your mind the next day.

Apartment manager at casa lido apartments is extremely incompetent. She is close to other tenants…read moreand if she doesn't like u she def retaliates in ways like letting neighbors harass you, not submitting orders, canceling orders, and not answering the phone. Says she doesn't work on days that u will catch her working and makes ridiculous excuses on why she won't answer the phone. Takes 2 months to fix a mailbox and communication is just down the toilet.

Lori is the best property manager I have ever worked with! She truly cares. Thank you Lori!read more

Lori has did an ex excellent job. I have been renting a place under Genuine Property Management now…read morefor well over a year. I have been on and off jobs went to school and have made the rent every month not always on time. She has charged me all of the late fees associated with the months that I am. Everything she enforces is right there in the lease that I signed in the beginning. She on the other hand is very understanding when it comes to needing a few extra days in order to pay the rent. Eventhough she understanding of the renters late payment. She also make sure the owner is aware and is very understanding of his needs also.ether you are an owner or a tenant Genuine Property Management is exactly what the business is all about enforcing the lease, oregons rent laws , and regular payments. Making sure both sides are satisfied and the road that was taken was the legal road. If you don't want any surprises and you want things done right or have any questions about renting under her Be rest assured you're in good hands with the professionalism of that GPM brings to the table. 5 Stars without hesitation

A hidden gem in the valley!…read more Originally I found Ala Carte on an advertisement online in the mid 2010s, went on a walkthrough and started renting from them immediately. I am so grateful that I did. In 2022, when the property I was renting sold, it was taken over by CPM/PP and I had issues from the very beginning of them taking over. Roxanne let me know when she had a unit available and I moved into that property within a month. Roxanne is great to work with, reliable, friendly, flexible and quick to respond.

From the owner: Discover the difference professional management can make. I have been in business in the Rogue…read moreValley for 17 years and still going strong. I believe our success is treating everybody with respect and being honest.

Regardless of all the na sayers, Commercial property…read moremanagement of medford or, Are there an always will be there for there tenants an business partners, they are honest, transparent, an very fare! Even with the troubled times right now , as on finding an apt right now in this community! If you be fair, patient , an honest with them, They will fill needs an fill them fast as they can, you follow! Im a disabled veteran, they took care of me as ifni was cpm's lil child! Cute as the are, but really, they follow through an atand bybyhe word an there mission statement! With honor! Ty, Alex s.

CPM allows sound emitting animal deterrents on their properties. These devices emit ultrasonic…read moresound that about five percent of the adult population can hear (I am in that five percent). My neighbor installed two in their front yard and they go off constantly. It is a piercing intolerable noise unlike any other. Cpm's employee made a visit and could not hear the frequency (as 95% don't) so they ruled the devices can stay. I can no longer take the trash out or water my own yard without being assaulted by the sound. My lease says this is against terms, they do not care.