1. CPM Real Estate Services

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Medford, OR

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CPM Real Estate Services

1.8 (71 reviews)
Open • 9:00 am - 5:30 pm

Services - CPM Real Estate Services

Buyer's agent

Listing agent

Property management

CPM Real Estate Services Photos

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Reviews With Photos

My attempts to reach out
Jasmine L.

Not only did my property manager not reply to any of my attempts at reaching out the whole time I lived there (9 months) they charged me $1400 to paint when I told them I spackled all the walls and asked what color the paint was. They did not tell me the color and took $1400 out of my deposit instead. Then they charged another $200 n change for repairs when everything was in working order. And another $150 for cleaning. They have horrible communication skills. I got an eviction notice with cause unless I remedied and I called immediately to remedy the situation. They didn't contact me back until the week before I was supposedly evicted. Which at that point I found somewhere else to go (which is illegal mind you) and they didn't document my account so when I turned in the keys nobody knew I was leaving. All this happened right when I found out I was pregnant so you can imagine my exhaustion and frustration. I don't recommend them at all. If I could give zero stars I would. google other property management companies. I promise you won't regret it. Anyone but them.

What they're trying to charge
Allie D.

CPM sent me a bill for cleaning and repairs post-move out today instead of my security deposit. They also accidentally sent me two bills for other units/tenants who moved out. They are literal scammers. The contractor who does the "inspections"? In their pocket. Recognized his name right away on all the forms. They're trying to bill me 3600 for repairs. Estimate: $4970 for the unit next door they're billing for carpets as well. "Used for estimate--exact same set up ok apartment with exact same square footage." I left this unit in BETTER condition than when I found it. I had to have several repairs when I moved in, and was always afraid they'd do this. Good thing I took videos and photos. Please feel free to comment on the review and I'll be happy to speak with you about my experience finding an attorney.

The hole in the ceiling I mentioned.

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8 years ago

Stephanie was extremely caring, professional, and patient- with a stressful situation. Thank you.

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they entered my residence without notice and when no one was home. incredibly angry that my privacy has been violated.

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Ask the Community - CPM Real Estate Services

Review Highlights - CPM Real Estate Services

“I recently had an issue with water during the holiday season and Paul D.”

Mentioned in 5 reviews

Read more highlights

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*** WARNING *** I…read morecan not say that fellow yelpers didn't warn me (every review did). I read over and over again that Pacific Properties (BOTH Ashland AND Medford) would do what ever it takes to not only KEEP YOUR Return Deposit, but in many cases... Send you an additional bill for money owed. I was prepared: I took BEFORE and AFTER Pictures of every room and filled out my "move-in report" in great detail. I had the carpets Professionally Cleaned and attached the company business card as receipt for the service when I moved out. Me: During my tenancy I submitted work orders (a few), that were repeatedly ignored. I payed my rent on time *EVERY TIME* without exception. I was quiet and maintained the property. I even went so far as to make small repairs and improvements on my own, just because I was embarrassed to have friends over otherwise. The complex: Lots of police activity, lots of domestic abuse at all hours of the day and night, drunken yelling matches and drug deals going on in broad daylight. Very stressful. Not a peaceful place to live. Most definitely not a place to invite friends or family. In the end: I was charged for repairs that were noted on my "move-in report" and when I requested a 2nd look and a more accurate accounting of the charges... I have so far been completely ignored. *It would be great if management simply made the corrections and submitted my a revised return deposit. I'll keep you posted... *sadness* NOTE: There are several pages of HIDDEN REVIEWS at the bottom of the page... READ THEM.

I rented from this company from 2018-2019 while I was a student at SOU. My stove began leaking gas…read morein 2018 so avista disconnected my stove. It took Pacific Rental Properties three months to replace my stove, during which time I was unable to cook or bake.

New Foundations Property Management - Cape Blanco 2015 Oregon Coast

New Foundations Property Management

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One of the worst parts about renting is when you need to find a new place and know that along with…read morea new environment comes new landlords or property managers to deal with. Fortunately, this was not an issue with New Foundations Property Management, even before I was an official tenant of theirs. I rented a house from them in Medford for four years, and from my initial email back in December 2017, all the way through January 2022 when my rental situation changed, they've been professional and a pleasure to do business with. When I first moved in, they did a great job to ensure everything was ready and the place looked great. I did have an issue with the thermostat the first day I moved in, but they promptly fixed it the very next day which set a great example of how the next four years would go with them. Fortunately, I didn't have many issues or reasons to contact them, but on the few occasions I did have something come up, they treated me with respect and not like I was "just another tenant". A great example of this was when I had an incident at my place (slipped and damaged some of the property) and thought this would be the end of my time at this rental. I was so worried and worked up since, in the past, other rental managers (with different companies) have been rude and refused to understand my side of the situation. I honestly thought I was going to end up homeless, which was ridiculous looking back now lol. After letting my anxiety build up for a few days, I decided to "bite the bullet" and call Shelly Rogers and come clean and wow, was I glad I did! She understood what I was going through right away and after making sure I was fine, she actually gave me tips and advice on how to get the damage repaired as well as the best people to contact since she's dealt with this stuff before. Not only was she calm and understanding, but she was also a true professional and I knew I was dealing with some great people at New Foundations Property Management (not that I ever doubted them lol). To wrap up this review, I just want to say that as someone who has been a renter for 12+ years, I've moved around many times, so I've had to deal with a wide-range of landlords + rental managers, and by this point, I've dealt with close to 14-15 different ones (excluding ones I decided not to rent from after talking with them) but I can confidently say New Foundations Property Management is one of the best I've done business with and I recommend them to all of my friends. I'm not sure how many units or properties they have available, but if you ever get a chance to rent through them, do it without any hesitations. Shelly and the entire team are great to deal with and they remove a lot of pain that comes from renting. You can thank me later :)

As both a real estate investor and renter, and having worked with this company for numerous years,…read morewe could not be any happier with Shelly at New Foundations Property Management! The level and quality of thoroughness, which is provided for both the property owner and tenants, is bar none! It is very clear that Shelly is passionate about her business and its clients in every possible way. We value the professionalism, attentiveness and true concern they have for their client's satisfaction! We feel as though Shelly treats each rental as if it were her own property, as evidenced by our experiences with her and her company.

Charles Point Apartments

Charles Point Apartments

(28 reviews)

My family and I moved in here in February and so far it's been fantastic. I don't hear any of my…read moreneighbors, aside from walking up the outside stairs. We have 3 children whom are 9,4, and 2, as far as I know my neighbors haven't heard them during any of their tantrums. Shortly after we moved in our dishwasher was leaking, once notified we notified the office they were on top of fixing it. You can tell that they make the tenants a priority. And the office girls have been great. Just this morning my 2 year old managed to lock himself in our master bedroom and I was unable to find a key. Savanna ran to my apartment building, which is a good 3-4 blocks, to bring me a key since I was unable to go to her. All in all, I want to say I think most of these reviews are ridiculous. They actually almost kept us from applying to live here, I'm glad that my husband and I decided to try it out to form our own opinion. If you follow the rules and are considerate you'll love living here too!!

All throughout our time at Charles Point Apartments (2021-2024) we were impressed by the rapid…read moreresponses from the staff and maintenance team whenever we needed anything fixed. The maintenance staff were always very polite and professional, and willing to answer questions or concerns. During the weekends they have an on-call maintenance man whom we met once during a maintenance emergency. The office staff have always been professional and helpful. A lawn care team comes in every week and trims, mows, and rakes the complex. The numerous garbage bins around the property are routinely emptied by the garbage and recycling trucks, and there were designated bins for Christmas trees after Christmas. They have a pool and small playground for kids, and the complex has a great neighborhood feel. Great for taking walks. I will note, because it did happen, that there was a double homicide in the Charles Point parking lot in December of 2023, and a murder-suicide in one of the apartments in February of 2024. I also observed a smashed-in car window this year (2024). Oregon in general has a lot of crime and a serious homelessness problem. Southern Oregon is not yet as bad as the Portland area, but if you are moving here from out of state you might be surprised at how bad the crime is. That being said--all three of these crimes I mentioned are not the fault of Charles Point. They do their best to keep the complex safe and well maintained, and try to give their tenants the best quality of life they can for where they are at. These instances could have happened at any of the complexes in Medford. I see a lot of bad reviews for Charles Point on Yelp, and I can't help but think that these folks were either problematic tenants or problematic applicants, as my family has had a really good experience here. During our stay we did our best to be good tenants--we stayed within the balcony guidelines, we notified the complex staff when there were issues to fix, and did our best to take care of our apartment. We got most of our deposit back. I waited to write this review until after 30 days of vacating the apartment in case there were any outrageous charges, but I am pleased to say that we received the kind of professional outcome that has been consistent with everything else during our stay. My family would recommend Charles Point.

CPM Real Estate Services - realestatesvcs - Updated October 2026

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