I was so impressed with Truly Nolen from the first phone call to the visits of the exterminator…read moreKurt. He was so knowledgeable and explained everything as he went. Then when it didn't work the first time (they knew it might not). They were back to redo it at no cost with additional products. I've signed a quarterly contract with them.

Nicole was excellent. She took care of my problem professionally!…read moreOnce again Truly Nolan came through!

This company came out to deal with a hornet problem for me. The hornets had built a nest behind the…read moresiding. The exterminator that came out was responsive, offered several solutions to the issue and gave me a plan for dealing with the problem that was the cheapest way . Very polite, professional crew! Thank you!

This is the worst experience I have ever encountered. Sevice manger and the branch manager. I…read morereally wish I had chosen a different company. We had a exclusion put on our house and did a horrible job. We paid almost 4.000 dallars and still it's not correct. I would give them a big fat 0.

Decided to check out the trusted Orkin brand after poor service with another pest control company…read morenamed Aptive. Specifically we had a nice infestation in our new home that needed to be remedied quickly. Orkin was glad to help and came out quickly. Their professionalism and cleanliness, along with their attention to detail made a great first impression. They offered financing options to help with the cost of service, which we felt was pretty reasonable for the amount of work being rendered. Their pest specialists are very friendly and helpful! We are so happy to have chosen a dependable and reliable company for all of our pest control issues. Thank you Orkin crew!

Been using them for 20 years and have had wonderful service. They are always responsive and do a…read moregreat job. I've never considered changing.

I scheduled an inspection with Lookout Pest Control for Friday, 11/07/25, and the experience was…read moreunbelievably unprofessional. When Alex called to discuss my appointment, he cut me off as soon as I began describing my situation. Instead of listening, he told me I "needed to see a doctor" and that there was nothing they could do. He did not give me the chance to explain that I had already seen a doctor and been medically cleared. His dismissive attitude was rude and completely inappropriate for someone in customer service. I then called the corporate office and spoke with Bailey, who told me this was not how their company treats clients and that she would look into it and call me back. She seemed to respond, but the next person I spoke to was Johnathan, who made the situation worse. On his first call, he insulted my intelligence by telling me my building had extermination services, even though I was trying to hire my own independent service. On his second call, he flat-out denied service entirely. Despite having an active pest issue, they refused to even come inspect the unit, give guidance, or attempt to help in any way. I was also told their treatments were "watered down" and that I could buy stronger products at Home Depot--so why even hire a professional? This is how they treat someone actively seeking help with an ongoing infestation? Dismissive, unprofessional, condescending, and unwilling to provide service. I strongly do not recommend using Lookout Pest Control. Save your time and money--go elsewhere.

I've been using North Fulton Pest Solutions for more than 8 years, and they've consistently…read moreprovided outstanding service. Their technicians are always friendly, knowledgeable, professional, and respectful of both my family and our home. Communication is excellent. They send convenient SMS reminders, appointment confirmations, check-ins, and follow-ups, so you always know what to expect. On rare occasions when an issue needs additional attention, they're quick to come back for a no-cost retreatment, which shows they truly stand behind their work. Reliable service, great customer care, and a company that genuinely values its customers. I highly recommend North Fulton Pest Solutions to anyone looking for a dependable pest control provider. Five stars!

Prompt, good communication, got rid of my rodents even though it took multiple visits. Fair price…read morefor the amount of time they spent on my service.

Quick, professional service from booking to job completion. Travis and Jonathan L. got my…read moreappointment set up and quoted quickly with work starting next day. Special thanks to Michael T. and Jason D. for their outstanding work and commitment to securing my home from future unwanted raccoons in the attic! Highly recommend.

They actually answered my question! Terminix and some of the other big companies had a automated…read moreanswer. I don't want an automated answer. I want someone to actually read my question and answer it directly. This company did! I will be contacting this company and inquiring about the details of their service. I will update this review.

Have had the same service person for many years and he is attentive and always has a smile! Will…read morepoint out things that we may need to check out (ex., we had rat holes in our yard once, we had some deteriorating dirt near our home foundation on one side, etc.) while doing our quarterly service. Always gets back to me if I need help (ex., we're suddenly seeing ants in the kitchen, and once we had a mouse problem in the basement, eek!). He does a great job and it's very reasonable for this area. Highly recommend!

Very friendly knowledgeable and professional with reasonable prices....I would highly recommend…read morethem if you need Termite treatment of pest control at your home. They service my business as well and keep all my employees happy about the break room

Summerhill phone representative hung up on me after I did not buy a service plan. The initial cost…read morefor service was not applicable for the service I required.

Great job on this project they work hard for it and a lot of success for them who will need a job…read morereal quick let quick tec work far you

Ethan was a great help at our home. great communicator and problem solver…read more Had to take a star off because Orkin is very expensive.

Subject: Urgent Request to Cancel Orkin Service and Stop Improper Billing…read more To Whom It May Concern, I am writing to formally request the immediate cancellation of my Orkin service and to dispute the charges that have been repeatedly applied despite my attempts to cancel. For several months, I have tried in good faith to cancel my service through the Franklin, NC Orkin office located at 120 West Palmer St., Franklin, NC 28734 (phone: 828‑687‑3810). Each time I call, no one answers, and the call rolls over to the Anderson, SC office. Every month, I explain that I want to cancel. Each time, I am told that I will still be charged for the current month--even though no service has been provided--and that I must wait until after receiving service and then cancel before the 21st of the month. I have followed these instructions twice, yet my service has still not been canceled. Today, when I attempted again to cancel, I was told that canceling now would result in a $128 charge, but if I receive service, the billing will continue. In other words, I am being told I will be billed whether I receive service or not. This is unacceptable. I am requesting the following: - Immediate cancellation of my Orkin service. - No further billing of any kind. - Removal of charges for services that were never provided. At this point, the continued billing feels like a cancellation fee disguised as monthly service charges, and I do not consent to paying for services I did not receive. Please confirm in writing that my account is canceled and that no additional charges will be applied. Thank you for your prompt attention to this matter.

I almost never post reviews and typically they are negative when I do post. However, my experience…read morewith the Roswell Orkin has been exceptionally positive. They have been performing both indoor and outdoor pest control for me for 5 years. They aren't perfect but when they do make a mistake (not often) they immediately correct it and ensure that you are completely satisfied and eager to continue using their services. I specifically have worked with their Manager, Travis Brown, and encourage anyone in the North Atlanta area to give Orkin the opportunity to win your business as they have mine.

From the owner: With over 125 years of experience, Orkin is one of the longest-standing pest control companies in…read moreAmerica, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted treatments for termites, ants, rodents, cockroaches, spiders, bed bugs, and more. Whether you need to exterminate an infestation or are looking for pest prevention, Orkin's residential and commercial plans fit your needs. Plus, with our 100% satisfaction guarantee, you can count on us to get the job done right. Choose Orkin for a reliable, expert pest management company you can trust.