Since All Good Pest Control was taken over and switched to Active, the service had gone way down…read morehill. I'm not talking about the actual service technicians. The one we have is great. However, Active sets up service schedules for the technicians that are impossible for them to meet. This is the 3 time I have been notified we would receive service during the morning time frame. It is now 3 PM and, we have been sitting here waiting all day, we have received no texts or phone calls to notify of us of delays or rescheduling and this isn't even the worst scheduling error. The very first visit they scheduled after the takeover and re-assigning all of the technicians, we were scheduled for a morning service call and nobody showed up all day. I called them a few times and was told that the technician was "running a little behind" but would be at the house before 5 PM. Nope, no show. I have since discovered that they dispatch the technicians on widely dispersed service locations...such as, Rockmart for one call, then to Adairsville for the next, then to one side of Rome, then on to Kingston, back to Rockmart, and then back to Rome. I think it is time to move on. Like I said, the technician that has been assigned to us is always polite, professional, competent, and moves quickly to do the job. The company dispatch and unreasonable scheduling is the big failure. That and the fact that they completely fail to keep the customer updated. So big thank you to the actual technician, and shame on the company.

We could not ask for better service. Active is always honest and fair in prices. They also have…read moregreat customer service. If they tell you a day and time they will be there, you can depend on them to be there at that time they said. So happy to be with a trustworthy business.

Fantastic team!!! Mr Phillip Atkins and his men, Josie, James, Jonathan and Dillon. Each one is…read moreincredibly unique and well versed in what they do the best!!! Absolutely honest, upfront and totally clean work craftsmanship with utmost care, concern and respect. Treat like their own family member's when it comes to taking good care of my home. Definitely COOK'S IS THE ONE Yall need to call for your home safety from pests, bugs, termites, moisture barriers, and beautifully well-designed vents to protect homes and make it look incredibly amazing!!!

I am really disappointed with Cooks pest control .I was told when they came out i had a German…read moreRoach infestation that they would come 1 a month .That they would always call before they came because i have dogs It took them 5 weeks to come out after the initial visit they didnt spray the house only put out i call them roach boxes bait traps around my stove then some of the sticky bait .Another 4 weeks later i said are you coming out they said they came out and sprayed at the back of my house .I know for a fact he didnt because my dogs were in a pen surrounding the house .so i ask for some more boxes didnt have it with him .They said my roaches would get worse before better .Thats one thing they didnt lie about .I dont know what they are putting in these chemicals but its breeding them not killing them .I called them again i said cant come out in the rain because it wont do any good outside in the yard .So here im sitting in a clean house sitting at my desk with roaches crawling across my hands as i type .This is ridicilous to think im paying 172 dollars already and its that bad .Something is got to give .i need you guys out here Monday fast to get a grip on this .Family dinner coming up i dont want this crap going across my table

This is the worst experience I have ever encountered. Sevice manger and the branch manager. I…read morereally wish I had chosen a different company. We had a exclusion put on our house and did a horrible job. We paid almost 4.000 dallars and still it's not correct. I would give them a big fat 0.

Decided to check out the trusted Orkin brand after poor service with another pest control company…read morenamed Aptive. Specifically we had a nice infestation in our new home that needed to be remedied quickly. Orkin was glad to help and came out quickly. Their professionalism and cleanliness, along with their attention to detail made a great first impression. They offered financing options to help with the cost of service, which we felt was pretty reasonable for the amount of work being rendered. Their pest specialists are very friendly and helpful! We are so happy to have chosen a dependable and reliable company for all of our pest control issues. Thank you Orkin crew!

Since active pest control was bought out. Their service is not as good. I had Black Widows and all…read morekinds of spiders in my basement. The guy doing my service must have slept on the job. I no longer have them as my pest control!! Hughes pest control is who I choose now. They have a 5 star rating.

From the owner: We provide a full spectrum of pest solutions: Ant Control Spider Control Bedbug Control Rodent…read moreControl Wasp Control Termite Control Mosquito Control Other Pest Control

This is the first place I called and I'm glad I did. Mike and his son are a blessing…read more I called them on an emergency pest problem. They came just in time to help take care of it. Their rates are reasonable and fair. On top of that , they took care of my wasp nest problem that I didn't ask them to do. If you need to make a call to someone this is the place. Plus they're a local business which I love.

When we moved to Cartersville, Brandon PC was the company used by our previous home owners. We…read moresigned a one year contract with a quarterly treatment for insects. They told us they would call & schedule our treatments every 3 months. That never happened. We had to call them, wait days for a return call, & work our schedule around the owner's son, who liked to sleep in & got upset, whining to his dad, when I mentioned something about the efficiency of the pest control. We are selling our home, still have one treatment left on our contract, & we called to ask if we could get a termite letter for closing. The owner said it would cost 1400--no credit for not using our last treatment, no concession that we have used them, though reluctantly, for 2 years. He was rude & totally unhelpful. This company is on its last leg. Give them no business!