Ted and his team are experienced, honest and competitive on costs. They can do it all - wood…read morerepair, refinish, buff, stain, etc. No sales pressure and good, decent family owned business!

Ted Birmingham was referred to us through our neighborhood website and next door neighbor. People…read morefrom the site have wanted to know if we were pleased with the results. We are ecstatic with the results. They were punctual, professional, accommodating. We ordered matching stained shoe molding for the baseboards and when they showed up with white painted shoe molding, they corrected it the next day. We have recommended them to all the people on our website and half a dozen others, already. We will definitely be using them in the future

Very good company to deal with. Sammy ordered my flooring and had it installed quickly. The…read moreinstaller did a great job. We love our new floor.

From the owner: Welcome to Miller's Flooring, a family-owned and operated business proudly serving Kannapolis, NC,…read moreand surrounding areas for over 50 years. With a commitment to quality and customer satisfaction, we take on residential and commercial flooring projects of all sizes, delivering personalized service every step of the way. Our extensive selection includes everything from classic hardwood and luxurious carpet to durable vinyl, stylish ceramic, and natural stone options.

We are remodeling our master bathroom and Shannon assisted us masterfully! My husband and I can get…read morea lot of back and forth going on projects and she was a perfect mediator. Both of us felt heard and she kept us working in harmony. She also had a great eye for design and the functionality we needed in our space. Pricing is competitive but their selection is larger than most of the competitors. We will definitely refer our friends and neighbors. Thank you Shannon for your patience, expertise, and time!

A friend highly recommended Floor & Decor for my sisters remodeling project. We had a few questions…read moreand along cane a very nice service pro named Chris. We could see that he had plenty of responsibilities waiting for him by the way his radio was blowing up, but he was very patience with us answered all of our questions and helped us to pick the perfect floor for the project! Floor & Decor had a nice selection of flooring option and their prices are much better than Home depot and Lowe's!

I selected this company to replace our floors after water damage based on my initial interaction…read morewith Fred, the district manager. He was attentive, knowledgeable, and took the time to help me find the perfect flooring match. Unfortunately, after the measurements were taken and my deposit was paid, the level of communication and customer service declined significantly. Updates were only provided when I reached out first -- there were no proactive calls, emails, or messages throughout the process. While everyone I interacted with was courteous, the lack of follow-through and communication created unnecessary frustration. On delivery day, no time window was provided. After calling to check, the truck arrived unexpectedly and damaged my mailbox without acknowledgement. After multiple attempts to follow up, I never got a response or resolution. The installer returned late the next day without notice or apology, and there was still no update regarding the damaged mailbox. Days passed with no outreach from anyone at the company. (The installer/ driver eventually replaced my mailbox about 6 days after the incident) The installation was also left incomplete, with visible nail holes and unfinished trim that I was not informed in advance wouldn't be painted (Pictures of "Completed" work). To date, I haven't received any communication or follow-up about these issues.

I had scheduled for Brian to come out to my home today for an estimate for flooring for my home…read more First he arrived 1:00 for a 12:00 appointment time then it took him over an hour to measure my downstairs, when multiple other companies have measured it in less than 30 minutes. He then came upstairs and appeared as though he did not know what he was doing at all. As I was working and speaking with a client he abruptly and very rudely slammed the carpet samples next to me as my daughter directed to come into the hallway because I had to go back to work and call a client because he took forever to measure my home, but he totally ignored her and walked into my office and slammed the samples next to me!!! I will never do business with this unprofessional company ever again. I am not sure why they feel like they can disrespect someone but that is not okay ever!!! Carpets To Go you need to train your employees on how to respect potential customers and their homes!!! This is a company I HIGHLY RECOMMEND NOT EVER DOING BUSINESS WITH!!!!!! I wish I could give them Zero stars!!!!

Browsing for tile today and enjoyed checking out all the tile here. We were greeted by Dominic who…read morewas very helpful. He asked us what we were looking for and was a tremendous help. He took the time to listen and made many recommendations. He went o the back and found a perfect tile and we were able to take home samples. I highly recommend visiting this location as not only do they have gorgeous tile etc. but the personal attention was so appreciated. The store is easy to get to and there's plenty of parking and a ramp if you want to avoid the stairs. The layout of the store was easy to follow and find many options. Once you choose options they have a large table you can place all the choices on then decide if too like it or want to take items home. Great experience today. Highly recommend. The ordering process was so efficient and easy. Dominic asked many times if the order was right and confirmed the availability of the tile. The order should take less than two weeks to arrive.

While I liked the tile for a kitchen backsplash very much, I was very disappointed that double of…read morethe amount of the tile was ordered and since it was a special order, it's not returnable as per their policy. I presented them the layout with detailed dimensions and counted on their expertise to calculate how much would be needed. After the install, DOUBLE the amount of tile was left over costing me over $275 plus the extra $115 to have it shipped. My advice is to NOT LET THEM DO THE CALCULATION OF HOW MUCH TILE IS NEEDED and avoid special orders with them.

Loved how they did my floor in the garage and communication was great! Will highly recommend themread more

Great guys and great service. Really impressed with everything they did! The floor turned out…read morereally great; I had a couple of concerns from not understanding how the product works and they were on top of it.

Bought a new construction house. Floor was installed Had…read moresome issues, the crew came out fixed, promptly, friendly, professional, most of all respectful. Every house is going to have there issues discount flooring will be there to help Thank Discount and Thomas

After a few years my vinyl plank flooring started buckling and coming apart. I called them and they…read morecame to my house in a couple of days looked over the flooring. They said they would do some reseach and get back to me in a few days. I called them after a week of waiting and they were still researching and would call me back the next day. This went on for 2 months. After the initial call they never called me back. Finally after me calling them weekly they came again to look at the floor with a representative from the manufacturer said they would see what they could do for me and call me in a few days. That was in December and I haven't heard from them.

Jesse's crew installed new solid maple flooring and site finished. There was no quality control by…read moreJesse. I cannot imagine a worse result. The floors are uneven, with dips and grooves everywhere. The finish is shiny in some places and matte in others, with visible application marks. The shoe molding is crooked and improperly installed in some places. There is also damage to the door frames and walls. When Jesse came out to look at the floors, after we complained, he said there was no problem. He thinks they look good!

On Point Flooring installed Mohawk Revwood laminate flooring throughout my entire house - including…read morethe bathrooms and kitchen and it looks great!!, I worked with the owner, Lee. and he was exceptionally helpful and responsive. I had not moved into my house yet and I began the flooring process while I was still in another state! Lee went above and beyond throughout the entire process. Lee would video chat with me so I could see what was going on in the house before I moved to North Carolina. He responded promptly to all my texts and calls. Because of water issues with my house, the floor install had to be stopped and started several times, and Lee worked with me to get everything done before I moved in. The end result is a beautiful floor throughout my house, and an excellent experience with a professional, respectful company and the genuinely nice owner, Highly recommended!