1. threatSHIELD Security

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    Tampa, FL

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    threatSHIELD Security

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

    Services - threatSHIELD Security

    Data recovery

    Server services

    threatSHIELD Security Photos

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    8 years ago

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (57 reviews)

    My mom's Samsung Galaxy S21+ had a swollen battery that was pushing the back of the phone off and…read moremaking it hard to power with the case. I looked for an authorized Samsung phone repair facility in Tampa and was led here by Yelp. They ordered the battery and it took 1 week to get there. They quoted a 2 hr time to replace the battery. I waited there. While the process itself took 2 hours, there was a diagnostic program that had to be downloaded and then run afterwards and then some other approvals from Samsung making it 3 hrs. The total fee with tax was about $95. The phone functioned fine. The back panel of the phone was undamaged and the case fits properly now. All the phone functions and stored emails/texts/photos were not disturbed. If you need to repair Apple products, they will use generic parts but this place has official ties to Samsung and only use official Samsung parts.. Their website listed ubreakifix as a legit repair facility. They also repair computers/game consoles there. The only real negative was that they didn't contact me when the battery reached their store. They claimed they did,but I never received an email/text/voice call. .

    I was exceedingly happy with this business for years. I even drove pretty much across town, from…read moreSeminole Heights to Carrollwood, every time I needed my phone repaired. Great, honest service and very nice people. The last time I was there, the person at the front desk suggested that I buy their insurance for $41 a month. He said that after 30 days I could get my phone repaired for free. It seemed a tiny bit pricey but I went for it. After about 70 days, and after I had paid for three months of coverage, I needed a repair. I brought my phone in. The very nice woman at the front desk gave me a number to call to file a claim. I called the number and was told that once I filed the claim I had to wait 30 days to get a repair. And I'd have to pay for another month of coverage. (Of course, I had no way of knowing that in 30 days they wouldn't tell me I had to wait yet another 30 days.) I canceled the plan and took the phone to the front desk. I figured since I was there I'd pay for the repair myself -- I couldn't wait 30 days for my phone -- and then I'd cut ties with uBreakiFix. He took all the information and then told me they didn't have the needed part. I had been there for almost half an hour before I was told that. I told the guy that I would be taking my business elsewhere because I that they scammed me. He nodded in agreement and said nothing. I'm sincerely sad to have to end my years-long relationship with this place.

    threatSHIELD Security - itservices - Updated October 2026

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