You know, you can take the girl out of Florida but you can't take all of Florida out of this girl…read more Yes, I said it but only because that is how much I NEED Carlos Alvarez of Fix My Computer On Site to remain in my life no matter where I live!!! Seriously, anyone that ever needs remote help ASAP, especially when you stupidly click on a link that you know better than to click on (in my defense it really did look like a message on META from them), YOU MUST CONTACT FMCOS!!! Thanks Carlos ALWAYS coming to my rescue!!!

Great service. Carlos set up a printer for me and if I had to do it myself it would've taken me…read moretwo days because I'm still recovering from back surgery. Carlos walked me through everything and even advised me on what I should do regarding a new laptop and a new PC when I go looking for new ones next year.

Amazing customer service, fast response time, competent diagnostics, efficient service, upfront…read morepricing, couldn't be happier!

Jon did a phenomenal job with my Mac(s) & I would highly recommend him and his business. He is very…read moreknowledgeable and professional and reasonably priced and on time! You can't go wrong asking for help from this young man.

Well.....Sorry i have to amend this review.... When i took my computer home and fired it up...I saw…read morewhere the pictures had been put back in and I tried to open them and it said I didn't have the program to do that. Well i didn't need to get to them...so i didn't worry. When I tried a few weeks later..I couldn't get any to open. I tried to contact him several times and received no response. I decided to take it to another shop to see if they could retrieve any of the data from the disc hard drive and all the files were corrupted and didn't contain enough data to retrieve. They also pointed out that the SSD wasn't even being used...the operating system was booting from the disc hard drive not the Solid State Drive. They advised that they would have transfered the operating system to the SSD and partitioned off the bad start-up sequence on the disc hard drive...that way all of my data would have been saved ! When he installed my SSD to replace the disc hard drive that was operating the system he didn't transfer the start-up or operation system to the SSD. So basically.... he completely wiped my disc hard drive and all of my data with it when it could have been easily saved by a knowledgeable tech. Years of pictures...gone....What a waste!

They replied back to me very quickly and and gave me options as to how and where to purchase a…read morereplacement part along with a quote for the installation cost for their work. I was very happy with their support.

My Mac concierge responded quickly to my request for service, schedule service next morning. He…read morewas excellent at confirming appointment details. He arrived on time and got right to work. Within an hour, he established printer service on my MacBook and iPhone as requested. Would definitely use him again!

Thank you Steve! I needed direction and feedback re my older MacBook Pro and through your knowledge…read moreI know the options and choices to determine my next decision. While I have not yet hired you - as a household of Mac users - I have so much relief I have found my person to help us as needed extend the life of our beloved Macs. Thank you for taking the care with me today and sharing your knowledge so I can make the best decision and proper action!!! I shall return ;) thank you Steve!!!

Went in for diagnostic. They were fast and informative. Showed me that my guess was wrong and saved…read moreme $200. I was out the door inless than 30 min and it works great. They will continue to get my business and my praise. My new computer repair store. Was quoted higher price at 2 other stores just to look at it.

AMD RX 9070 gpu had stripped screws and overheating like crazy. This man "Levent" did gods work…read morefixed all issues, and for $120 less than what I was thinking! He also provided pictures to keep me updated.

I was exceedingly happy with this business for years. I even drove pretty much across town, from…read moreSeminole Heights to Carrollwood, every time I needed my phone repaired. Great, honest service and very nice people. The last time I was there, the person at the front desk suggested that I buy their insurance for $41 a month. He said that after 30 days I could get my phone repaired for free. It seemed a tiny bit pricey but I went for it. After about 70 days, and after I had paid for three months of coverage, I needed a repair. I brought my phone in. The very nice woman at the front desk gave me a number to call to file a claim. I called the number and was told that once I filed the claim I had to wait 30 days to get a repair. And I'd have to pay for another month of coverage. (Of course, I had no way of knowing that in 30 days they wouldn't tell me I had to wait yet another 30 days.) I canceled the plan and took the phone to the front desk. I figured since I was there I'd pay for the repair myself -- I couldn't wait 30 days for my phone -- and then I'd cut ties with uBreakiFix. He took all the information and then told me they didn't have the needed part. I had been there for almost half an hour before I was told that. I told the guy that I would be taking my business elsewhere because I that they scammed me. He nodded in agreement and said nothing. I'm sincerely sad to have to end my years-long relationship with this place.

My mom's Samsung Galaxy S21+ had a swollen battery that was pushing the back of the phone off and…read moremaking it hard to power with the case. I looked for an authorized Samsung phone repair facility in Tampa and was led here by Yelp. They ordered the battery and it took 1 week to get there. They quoted a 2 hr time to replace the battery. I waited there. While the process itself took 2 hours, there was a diagnostic program that had to be downloaded and then run afterwards and then some other approvals from Samsung making it 3 hrs. The total fee with tax was about $95. The phone functioned fine. The back panel of the phone was undamaged and the case fits properly now. All the phone functions and stored emails/texts/photos were not disturbed. If you need to repair Apple products, they will use generic parts but this place has official ties to Samsung and only use official Samsung parts.. Their website listed ubreakifix as a legit repair facility. They also repair computers/game consoles there. The only real negative was that they didn't contact me when the battery reached their store. They claimed they did,but I never received an email/text/voice call. .

Good work done well. Quickly done and economically priced. Not genuine Apple parts but all…read morecomponents work well.

The technician was a miracle worker in my opinion. My iPhone 6s stopped working. It wouldn't turn…read moreon. It wouldn't charge. I took it to two different Sprint stores and a couple of other places, all of which said my phone was beyond repair. I had some very important information on my phone that i need for an up-coming court hearing. Unfortunately, I did not back the information up. I could not accept the fact that my phone was dead. Luckily, i was referred to this store by a technician at another store who couldn't help. I left my phone there and told the technician to take his time and do what he needed to do. I just got a call today that my phone was working and ready to be picked up. I was surprised and extremely happy! It's working perfectly and all of my information is there. I'll make sure to tell anyone I know who has phone or computer issues about this technician. He was a life saver.

My computer crashed and I was in need of immediate service. I met with Mike on a Saturday, and by…read morethe next day, I had my computer fixed for what I thought was a great price. A good enough price where I got a used computer for a back up. I had gone somewhere else first, and they were going to charge me a ridiculous cost just for a diagnosis alone. If I ever need another computer or a computer fix, I'm definitely coming back to Net Pros!

I was having issues with my PC after lightning struck and needed to figure out if it was a hardware…read moreor software issue. They responded promptly and the whole process was streamlined. They were very transparent about the repairs needed and charged me a fair price.