Strongly recommend! Al and his team were a pleasure to deal with from start to finish. Scheduling…read morewas easy because they were very responsive. They send confirmation and follow up emails/texts so you can be prepared and know exactly what is going on. Al did a thorough job while also being kind, honest, and dependable. You'll be glad you hired them.

Pro's: came on time and date scheduled. Did quality work on projects…read more Con's: Expect to pay more than double the going rate for all services. Not honest. He will create more of a problem and fix to get more money for the job. Expect to pay a very high price for any fixes. Very poor value for the money.

I had been looking for an honest, reasonably priced HVAC guy since last year as I wanted to replace…read moremy very old HVAC system. I know what this job should cost having had it done at another house I own but the quotes I was receiving were pretty outrageous to be honest, so I kind of gave up looking for a while. Posted the project again on Yelp in the spring and M Heller replied asking for a discussion. After we talked I received a very reasonable quote - much more in line with what I expected. I did my due diligence in terms of exploring the company's background and was completely satisfied. Long story short, if you need plumbing or HVAC work do not hesitate reach out to M (Matt) Heller. He took out an antiquated system and installed a state of the art replacement and it's working great. Anything I requested he acknowledged and accommodated without debate or up charge - he honored the original quote. If you ever need plumbing or HVAC system work, do not hesitate to call on M Heller. You won't be disappointed. His operation is great and he will be doing all my plumbing and HVAC work from here on out.

Matt was super responsive and informative. He was at my house within 24 hrs during the heat wave of…read moreJune

At first, I was impressed with their work, but after some consideration I decided that I may have…read morebeen taken advantage of. I had two toilets that were leaking at the flapper. We have two and a half bathrooms, so I decided to have all three flappers replaced in order to avoid future problems. Nick insisted on inspecting all three toilets before starting. Nick also stated that any repairs would not be guaranteed. That should have been a tip off. By the time he finished, two of the toilets were replaced and one was repaired. The bill was $3906 Instead of a couple of hundred dollars. Since I'm 90, I've gotten a bit slow but at least I don't fall for the internet scams.

Wicked Plumbing had amazing reviews & I called them first without posting project. It was after…read morenormal service hours & I needed a dx & estimate on low water pressure. Owner called back promptly and was very nice, but could not meet with us until next week. The low pressure was more than just a little inconvenience because it it was causing the pump to run on/off eventually tripping the circuit. Was hoping to work toward a resolution sooner. Would try to call them again in the future if needed because of their high ratings.

Tyler is awesome. He addressed a leak I had in my newly installed furnace, and his crew replaced…read moreit with a new one. And done in one day! Fantastic response and the workmanship was amazing!

Fantastic work. I had some plumbing work done and was very impressed with the quick response and…read morequality of work. Customer service at its best. They have very reasonable prices and there was no reason for me to call every plumber to compare prices. Highly recommended and I spread their name anytime someone asks for a plumber! Special thanks to Tyler for his suggestions to solve a problem without breaking the bank. A+++

I called for an estimate, overall it felt strange with the pricing. Out if curiosity I looked up…read morethe company's lisence numbers, They are not active. The RI one is linked to a bad history of scamming. Thank God for these government sites to check this. I also called to clarify, PLEASE BECAREFULL

An appointment was scheduled- no show, no call. Not much more to say to fill up the 85 character…read moreminimum.

This service was able to come out within a couple days even though they said they had a back up for…read moretwo weeks because my heat was not working. The service person who came was very professional and informative. It did cost about $90 just to get the system looked at which I was not expecting at the time. The total ended up being larger than I had expected, but I was willing to pay it because I needed my heat turned on immediately. I would suggest them if you need someone quickly, but it might cost you a little bit more.

I had an issue with a toilet that I had to get addressed much sooner than later. I texted my long…read moretime plumber and found out that he was retired. He suggested that I text Tim from Stonelink. I did that and I got a very quick response. Tim indicated that he was in my town and he could stop by and take a look. He did and made a quick diagnosis of what we needed. He showed me how I could fix it myself, but I think when he saw the look on my face he decided it would be good to call one of his plumbers on staff. Victor arrived very quickly as well. He could not have been nicer, kinder or more professional, same as Tim. Both of those gentlemen treated me like we were neighbors and have been friends for a long time. Anytime you're dealing with plumbing, you know that it could go badly either in terms of what you need or how much it's going to cost. But in both cases, this entire experience went as well as it possibly could. I very much appreciate Tim and Victor and I have a new plumber going forward. I can't recommend them any higher. This is the easiest decision I'll ever make in the future.

We had no hot water for the past week. I called Crystal and mentioned the issue. Three other…read morecompanies wanted us to replace the entire system which was a huge price tag. I was told that because my system was outdated, repairs would be difficult or impossible. Crystal right out said that's not true and the electrical panel could be replaced, connected me with an electrician and resolved my issue. Her husband Levin came to check the system. Everything is now working perfectly. I highly recommend this company. They're wee upfront and honest.

Kevin did a great job! He was very nice and very nice and professional. They provided quick…read moreservice. He was very informative about some issues with my old unit, and I felt like he cared about the people he serves. His wife was helpful on the phone too.

Matt was very helpful they had him come out within an hour of the initial call. He was able to…read moretroubleshoot the issue I had with the shower and washer machine drain and got it cleared.

The price. They quoted me a price of $1,200.00 I had someone else that did it for $150.00 they…read moretried to make a major job of it the plumber did it in 20 minutes. I will never call them again. This was 7 years ago, and I have put them out of my mind now.

unimpressive. Avoid. I've been patient and have spent significant money On a new system they…read morerecommended, with an adventurous install. I have emergency heat kicking on when it's 60 degrees outside. My thermostat is set at 67 but my house is 75. they no longer return phone calls.

Dempsey Energy of North Attleboro practices unfair and deceptive trade practices…read more I strongly believe that Dempsey Energy has overcharged for work that was done and has charged for work that was not done at my home in East Falmouth, MA. To summarize my complaint: Dempsey came to my house to inspect and provide an estimate for the work to repair or replace a furnace, I was presented with his phone that had "$7,995" on it which he told me represented the "modifications necessary to fit the new furnace into the existing structure and ductwork". He went on to explain that these "modifications" would not be covered by American Home Shield". I told him I needed to think about this and would get back to Dempsey. A few days later I gave Dempsey the go ahead to do the work and asked for an itemized estimate to show how the $7,995 was calculated. I received a list of the scope of work, but no costs associated with each line item on the estimate (see attached file "Furnace"). Once the work was completed I again asked for an itemized estimate to show how the $7,995 was calculated and received a list of work, but no itemized breakdown of the costs charged. 1. Dempsey charged me $1,125 to connect a power cord to the new furnace (cord removed from the old furnace and connected to the new furnace). Dempsey confirmed the scope of the work that was done. This is not a modification, but a normal scope of a furnace installation. 2. Dempsey charged me $850 to connect an existing thermostat wire to the new furnace. Dempsey confirmed the scope of the work that was done. This is not a modification, but a normal scope of a furnace installation. 3. Dempsey charged me $250 to "provide proper support of the furnace with either a furnace stand or furnace blocks with anti-vibration pads". The new furnace was placed in the existing uni-strut supports. No modifications to the existing and no new support was provided. Dempsey confirmed that no work was done. I requested a refund of $2,225. Dempsey refused.