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    Thoroughbred Carpets & Floors

    4.0 (13 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Thoroughbred Carpets & Floors

    Carpet installation

    Floor installation

    Thoroughbred Carpets & Floors Photos

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    Ask the Community - Thoroughbred Carpets & Floors

    Review Highlights - Thoroughbred Carpets & Floors

    I had a hard time picking what carpet to get and Erica was wonderful at helping me pick the best type for my dog full house.

    Mentioned in 4 reviews

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    Bloomington Carpet One Floor & Home - Newly painted and re-landscaped building!

    Bloomington Carpet One Floor & Home

    (25 reviews)

    We replaced this year existing carpet vinyl with new carpet and luxury vinyl plank, and we can…read morewholeheartedly recommend Bloomington Carpet One (BCO)! Josh was our salesperson, and was tireless, knowledgeable, and patient in working out different options and educating us about the pros and cons. We did some comparison shopping. BCO's good pricing, their responsiveness and promptness, and them doing their own work (not subcontracting) were compelling, so we went with them. After we ordered the work, BCO was able to put the job on schedule within days. The BCO installers accidentally installed the vinyl plank in the wrong area. This error also led to some other issues. When BCO realized this, it immediately acknowledged its error and responsibility, and worked to correct as soon as it could. The BCO installers were back the next day to start addressing the issues, and Eric and another employee even visited the job after their workdays, just to evaluate and determine solutions. Matt (general manager) got involved at the end to make sure that we were satisfied with the resolution. (We were!) However careful a company is, some type of error will happen sometime to that company - that's a fact of life. How the company - and the people at the company - respond sets the great ones apart. And Bloomington Carpet One, through its actions and the actions of its employees, clearly distinguishes itself as a great company!

    Our realtor recommended Shelly and Carpet one for some carpet replacement before putting our house…read moreon the market. It was a flawless experience. The in home consult and measurements were done the same day we called them, and carpet was installed a few days later. Also - the pricing beat a quote we had from empire for a similar product by a few hundred dollars. Highly recommend.

    Tim Stegall Carpet - Tim Stegall Carpet storefront

    Tim Stegall Carpet

    (4 reviews)

    Worst customer service ever. EVER. I stopped by his store and he didn't want to give me a quote…read moreuntil he came over and measured the place, even though I had the measurements. I needed to get some new carpet in a very short window, and he acted very helpful and nice until he arrived at my house with another guy and then turned into a total creep. I'm a single female; he put his hand on my shoulder and said, "Are you ready for The TIm-ster?" INAPPROPRIATE, to say the least. Then he and his partner tracked mud all into my home, and up the stairs. I asked them to be more conscientious -- why don't they have those booties to wear to keep my house clean?? Common sense! Also, the space I needed done was only 12x12. But he kept trying very hard to talk me out of buying a remnant -- I needed to re-carpet a spare bedroom, and it's the only carpet in the whole house. Everything else is hardwood. He kept criticizing all my choices, telling me what i liked was "out of style" or "wouldn't wear well" or "looked really dated." I was trying to be economical -- it's a spare bedroom, not a heavy traffic area. It doesn't need to be top of the line, stain master, 20 year guarantee. I should have walked out at that point, but I didn't. I was very uncomfortable about the whole thing and I heard him berating me to his partner when he was in my garage, calling me names and making comments about how he was going to mark up the job because he didn't like me and he knew I didn't have many options because i had tenants moving in the next day. I asked him to leave and he and his partner responded by telling me to "blank off." WORST EXPERIENCE in a very long time. I must not be too impossible to work with -- within two hours time, I had my choice of two other local companies who offered top notch service, clear cut pricing, and MANNERS. "The TIm-ster" was rude, crass, and a complete waste of time. Go somewhere else. In fact, go ANYWHERE ELSE.

    We are so thankful we found Tim and his company. We recently moved and we wanted carpet installed…read morebefore we moved in. Prior to us closing on the house, some damage was done to the carpet and we were concerned we would not find someone to replace it during the short window of time that we had before moving day. Tim made it happen! It was done so well and we are so thankful.

    Thoroughbred Carpets & Floors - carpeting - Updated May 2026

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