I purchased windshield washer fluid at your location at 5590 County Farm Road, Bartlett, IL 60103,…read morewhich is labeled as providing freeze protection down to -20°F. However, the fluid froze solid when the outside temperature was no lower than 26°F. This represents a significant safety concern, as it has rendered my windshield washer system inoperable and could impair visibility in adverse weather conditions, potentially endangering driversI purchased windshield washer fluid at your location at 5590 County Farm Road, Bartlett, IL 60103, which is labeled as providing freeze protection down to -20°F. However, the fluid froze solid when the outside temperature was no lower than 26°F. This represents a significant safety concern, as it has rendered my windshield washer system inoperable and could impair visibility in adverse weather conditions, potentially endangering drivers

Store Review: BP is the real name of this gas station. Not…read moresure why it is referred to as HD energy corporation. A great alternative to the Shell station less than a mile away before Elgin O'hare expressway. I find the prices slightly cheaper. The pumps are well kept and the reciepts always print at the pump. Pros- good location, slightly cheaper gas Cons- Gas is so expensive now! Hidden deals- You can get a BP credit card which will give you 0.25 cents back per gallon first 60 days on 100 dollars, with 0.15 cents afterwards and 0.05 for all other purchases per 100 dollars. This can be redeemed for money off at the pump up to 20 gallons at one time or as 15 dollar back for every dollar you earn. THIS IS SUPER CONFUSING.... I would rather just get a bank of america credit card and get 3% cash rebate or Chase freedom with 5% back during select quarters.

Went in this morning, this was the first time since it was reopened. Was not pleased at all…read more Granted they were somewhat busy but I was being helped and turned around to see what pump I was on and the cashier stared to help the next person not even saying sorry. Had to wait for the lady cashier and told her $40 on 3. I went to car to pump and pumps not working figured she was doing but after 5 mins I had to go back in. I was there from 610am till 635am. Cashier programed wrong pump someone else pumped my paid for gas. No Will the station Mgr came out after I raised my voice stating I wanted money back. Cashier tried to say I pumped $33.92 on 2. Was never on 2. Will finally says he's already got me on 3. I won't go back. To slow and no one said hi or bye or can I help you. I wont recommend either. Was much better before.#TRUENORTH @TRUENORTH

The gas station is OPEN and it is awesome but I will not return because of the GM named Will. He…read moreis so rude to his employees, customers and should be fired due to the comments he makes to them. This is so inappropriate and degrading to the employees. I can't for the life of me, how he is a GM for Shell. What were they thinking! The lady that helped us Cheryl was as friendly as could be and her customer service skills were excellent. I am a HR Director and I would hire this women in a minute!!!

Service inside is horrible. 8 am and all the coffee containers are empty. Barely got someone to pay…read moreattention only to be spoken to like a 4 year old. Guy with limited English points to a brewer and says "see coffee". Like I was supposed to help myself to a unmarked liquid and hope for the best... How do you not put an "A" player during the morning rush? I have been going out of my way to support a local business but no more.

From the owner: We strive for great customer service and making sure that we provide our customers the best prices…read morepossible in Hanover Park.

Woodman's has everything for almost everbody except for vegans…read more Huge liquor section we wers stocking up for a last summer party Please see photographs

Always the best gas prices in the area. Mornings are a less…read morecrowded time to gas up. Pumps are a bit slow and frequently out of order.

PROS: 93 octane fuel…read more Clean restrooms Free self vacuums CONS: They lost 2 stars for me because the car washes are expensive and for a brand new car wash, I don't feel like it works very well at all. I brought my car in for some fuel and wanted to get that 10 cent savings per gallon, so I bought the "deluxe", $11 car wash. - now before I go on they have the ability to do well but just have no system to do so. If you know about washing cars you know that prepping the car is the most important part. They have pressure washers and brushes they should use on both the front and back of the car before they send it through. Anyways this was not done the first time and after going through there was a lot of salt on both the front bumper/grille and also the trunk lid/bumper...as anticipated. So I go in and complain my car wasn't washed to my liking, and kindly a young lady let me go through once more, but this time sprayed my trunk/ bumper with the power washer. Thinking the SECOND wash would have gotten all that salt/dirt off I drove home. ..I was wrong still plenty of salt left over. My issue with this is that they have an employee meet you on the end of the wash to dry down the car for a couple bucks tip. Think about a presumably dirty cloth being used to not only dry your car but also scratch the absolute shit out of your clear coat. This is irresponsible and unacceptable. I don't ever have the gas station attendant dry my car, and until they figure out how to wash a car I won't be returning for anything but gas and free vacuums.

In my opinion, horrible management. Been there several times to get gas, but have yet to get a…read morereceipt no matter which pump I go to. Gas pumps have sensors to let the attendants know the pump is low or out of paper. But these ppl couldn't care less. So that tells me they don't want to pay for the paper rolls or too **** to replace them. Station owner should be out there checking every morning, but obviously he or she is not. I'm paying at the pump, so defeats the purpose of having to walk inside to get it, plus I don't have time to stand in line at the register. I'll take my money to a gas station that appreciates my business.

Was going to Costco, saw that the line wasn't too long for gas, so stopped in and filled up…read more Even when the lines are long, it usually moves pretty quickly. Prices are always the best in the area and you get 4% back when you use your credit card from Costco. Can't beat it.

Gas station, service employees always friendly!! Didn't need a service request, help, but if you…read moredo, ask, they will gladly help. Good gas prices- then others. A lot of pumps, so you can get through quick. Nice experience.

I received contaminated gas from this location. Kia charged me about $800 in services to flush my…read moretank and fuel lines. Wondering if anyone had a similar issue? I noticed that the station is under construction and there is a lot of standing water.

This is the best Shell gas station I've been too! It's got so much that accommodates the customer…read more Very clean, well organized shelves, beautiful layout, super clean bathrooms that have mouthwash and amazing staff! This place should be your first choice getting gas or anything before stopping at a competitor!

Always a great quick place around the corner to get gas…read more I always purchase a car wash. The car wash is great up to par and bonus you get a discount on gas. Never had issues with my car using this gas station. They take credit or debit. No issues with the machines either. Recommend!

Fine gas station, but it's small, older, and not the cleanest with its single stall bathroom…read more Prices are fine though

this place is a dump..has the worst attendant .and they dont except change. the clerk Iwas very…read moredisrespectful. needs attention.

manager Jim should not be a manager he doesnt know how to properly communicate with customers super…read morerude will not go to this gas station anymore. Mobile should looking in better manager!

The mobile on Schaumburg rd across from Walgreens in Schaumburg had an old man working there…read more Usually a regular old fart and hes soooo rude!! I just ask him for a receipt and he bites my head off!! This is the reason I go to shell gas!! Better service 100 times!!!! I'd pay 10 times more for better service then to get that old fart with his bad ass attitude!!!!