Robert picked up my call right away and gave me a price over the phone and troubleshooted the…read morelocation and set up with me and he was prepared, made it easy and fast got my carpet cleaned in the same week! Would highly recommend!

Good communication, timely completion, good job all around. Nothing left to be desired.read more

Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

Ali was fast and prompt responding. His tech was a cool guy and was a good worker. Service is good…read moreand prompt. But that's not why the 2 stars. As you can see in the pics, the carpet is very spotty, streaky, after the clean some areas better and somehow some worse. The tech wasn't happy with the clean when he finished and offered to come back if I desired. I'm not looking for anything just showing the before and after pics. I had hope for a better result then what we got is all. The pics are the next day to ensure the carpet was dry.

I had my carpets cleaned by Hiro and he did a fantastic job. Also very courteous and professional…read more Will use again.

Very responsive, easy to work with. The tech was personable, clean, efficient, and did a great job…read morein a reasonable time. The price was fair for the three rooms, stairs, and hallway I had cleaned. I recommend them. My neighbor stopped by during wrap up and will probably hire them next.

We had Steve's Carpet Cleaning and Restoration out for a duct and dryer vent cleaning this week…read more The folks that came out were on-time, super friendly (to us and our dogs), and we could tell they removed a ton of material from our vents. We'll definitely use them again for this service!

Carpet cleaning services were great! We hired a pet sitter…read moreto feed and walk our dog while on vacation. Unfortunately our dog had accidents in the house (highly unusual). We hired Steve's Carpet Care to help us remove the pet stains from our brand new carpets. The technician arrived on time and let me know before they arrived that they were on the way. He was very polite. He protected our wood floor with a runner and used bumper pads on the corners to protect the walls. He moved all the chairs and successfully removed the pet stains. I really appreciated the customer service. I was very pleased.

Clarence did an awesome job cleaning our carpet including the deep extraction of cat hair and…read moresoiled spots. He is very efficient, explains the process thoroughly, and deploys fans to expedite the drying process. We are definitely going to call him for our next cleaning. Clarence is: on time, polite, asks for customer's concerned spots, and for their final review of service. AND his pricing is honest and fair.

Quality work; attention to detail. Owner and son were prompt, courteous, and respectful- just like…read morethe old days! Knowledgeable and fair pricing. DEFINITELY will use again!

Scheduled for 8:00am, and I received a message at 7:45am saying they'd be late due to traffic. They…read moredidn't arrive until 9:20, which wasn't an ideal start. Overall, I was pretty underwhelmed with the service. There were still noticeable spots on the carpet -- the same ones we've been able to lighten ourselves using our small Green Machine -- and I expected those to be fully treated with professional equipment. I was also surprised they didn't vacuum before cleaning. Every other carpet cleaner we've used has done a thorough vacuum first, especially important with two large dogs in the house. Instead, they cleaned over the pet hair, which left wet clumps pushed up against the baseboards and scattered throughout the carpet. While the technicians was extremely nice and polite, the overall quality just didn't meet expectations. We'll likely look for a different company next time we have the carpets cleaned. Edit after the owner replied: My wife asked the technicians point blank if they vacuumed before the they started the steam clean and they said they do not do a vacuum beforehand. So the response to this review is inaccurate further proving I will not use this company again.

Used them for a deep clean of my apartment and they were excellent! Had great communication when…read morerequesting a quote and booking, in addition to the day of service. Cleaning was thorough and they were also able to steam clean my carpets and deep clean my oven. Will definitely be using them again.

Our tenants checked out and left a disgusting mess behind. Keith did a fantastic job cleaning the…read moresoiled sofa and carpet. I have before and after photos to show how well everything turned out. Costs were explained in advance and there was excellent communication throughout the process. I highly recommend this business and would not hesitate to book with them again.

This guy has absolutely no interest in cleaning our carpets. He was too busy on one day and never…read morecalled back.

Great customer service, on time, friendly and not a spec of dirt left on the carpet! The best part…read moregreat/fair pricing!

Two workers cleaned all our carpets, including air ducts, dryer duct, and fixed carpet wrinkles in…read morea bedroom. The carpets look great, and we were overdue for this service. There were some stain spots, which are now all gone. I'll be using A1 Red Carpet & Air Duct again for the next cleaning!

Excellent carpet cleaning from a local, owner-operator who really knows stains (chemistry degree…read moreand it shows). Fast, efficient, and super effective. Our carpets look fantastic--would absolutely hire again

Oh my goodness, Chris came out to the house and worked some magic on my carpets!!…read moreHe was on time, efficient, and respectful of my home. He was able to get the pet stains out of my light beige carpet. My steps look brand new. Thank you Chris for saving my carpets!

Marty was extremely responsive and got us a quote within minutes. Super professional, very…read morefriendly. Did a great job on the carpet.

These guys are amazing. A little more expensive than other companies but well worth it. Their…read moremachine has a rotary scrubber which leaves the carpets perfect.