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Hector's Cleaning Services

3.6 (14 reviews)
Closed • 7:00 am - 7:00 pm

Services - Hector's Cleaning Services

Carpet cleaning

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9 years ago

Do not use! Difficult to schedule because of Groupon. Wanted to upcharge ridiculous amount for stain. Poor customer service, sent them home

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People searched for Carpet Cleaning 4,859 times last month within 25 miles of this business.

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Rino Carpet Cleaning - Professional carpet cleaning in Denver that delivers visible results!
 We use eco-friendly hot water extraction!

RiNo Carpet Cleaning

Rino Carpet Cleaning

(101 reviews)

Five Points, Northwest

Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

Ali was fast and prompt responding. His tech was a cool guy and was a good worker. Service is good…read moreand prompt. But that's not why the 2 stars. As you can see in the pics, the carpet is very spotty, streaky, after the clean some areas better and somehow some worse. The tech wasn't happy with the clean when he finished and offered to come back if I desired. I'm not looking for anything just showing the before and after pics. I had hope for a better result then what we got is all. The pics are the next day to ensure the carpet was dry.

Chem Dry of Colorado

Chem Dry of Colorado

(20 reviews)

Northeast, Stapleton

When I first called Chem Dry, I had requested a quote for the cleaning of two rooms in my apartment…read morewith the concentrated effort on my living room. I was quoted $155 as a minimum charge and encouraged to schedule a date for carpet cleaning. I was told that I would receive the true estimate after a representative visited my home the same day as the cleaning. I asked for an estimate before the scheduled date so that I wouldn't be surprised by increased changes and forced into making an on the spot decision based on a potential higher price. The estimate date was scheduled. When Andrew from Chem Dry came over he was using his laser tool to accurately measure the square footage and we discussed the cleaning. The reality was, it would've been about one room and a third to clean just the carpets. I live on the first floor and showed him where other companies had accessed my apartment. He indicated there wouldn't be any issues with access and told me the estimate I would receive should be very much in line with the initial quote of $155 but maybe, just a little above. After confirming an actual time of the cleaning, I felt assured the quoted amount would be very close to the amount I heard both on the phone and by the in-person representative. Later that evening, I received the official estimate. It was 35% higher...over $200. Included was this "access fee" of $95 which I was never told about or told to expect! Truly a shock! When I called the Chem Dry offices to discuss the estimate, I was told by the manager that they have a higher cost of doing business, have already invested money in my job by nearly providing an estimate etc. I countered by stating what I was quoted, what I was told in person and reminded the manager of my limited square footage. I offered to increase my payment from the initial $155 to $175 (which was very generous considering the area to be cleaned). The manager decided to stick to his figure of over $200 and so, I declined the service. The caution I wish to provide is not to accept a same day estimate as the cleaning to avoid decision pressure and to ask about possible hidden/undisclosed costs before scheduling. I am very disappointed at their hidden/undisclosed costs that were never mentioned on the initial call or during the visit for the estimate. This was a waste of my time and Chem Dry is a company that I am now reluctant to recommend. Incidentally was able to schedule another national company that I've used before for 60% less.

Arrogant and irresponsible. Rude!! They unapologetically came 11/2 hours early, a big hassle…read more Worse,, they angrily refused to wear masks when we requested, and snapped at us when we offered masks to them. Whatever may be their misguided position on masks, they were to be working in our house. There are renewed mask mandates here, due to the deadly Delta Covid Variant. Minimal courtesy is required at the least, and no one should enter a customers home without at least offering to wear a mask. No other workman has refused this during the past year and a half. So they - unilaterally came much earlier then appointment window; and - arrogantly refused masks despite Delta Variant despite homeowner request With the hassle they caused, and their obnoxious and irresponsible behavior, they were worse than useless to us. No one would be wise to use this company.

Hector's Cleaning Services - carpet_cleaning - Updated May 2026

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