I contacted them about a leak in my water heater and they had someone out within 90 minutes. The…read moretechnician was super professional and knowledgeable and even explained some things about my house's water system that I didn't know about. Great job on the installation of my new water heater -- which replaced one that was under warranty installed by another company. I will definitely contact them for future plumbing needs.

I scheduled an appointment at 2:00 pm for service the next day 10-12. Someone apparently called at…read more8:00 that morning to confirm and because I was in meetings, they decided to cancel the service visit. I shouldn't to verbally re-confirm an appointment i just made the previous day. No text communication, and the whole experience prior to someone getting here was just a mess. They won't be getting my business and I would not recommend them to anyone else.

Routine inspection of my furnace found a capacitor that was starting to show signs of going out of…read morespec. Was told the part was under warranty, but the part would be $280 to install. The technician had the part already in his hand, and it is a plug and play part, which may at most cost $5. This is horrible business practice, and I will no longer be doing business with Plumbing Heating Paramedics. This company promotes pulling a fast one on their customers, as Wayne the tech mentioned to me he knows the part is very inexpensive, yet still chooses to work for this company, and then was attempting to force his religeon on me by saying I would be finding Jesus some day. BEWARE of this company who trains their employees to follow this poor business practice.

Because I had purchased a furnace from Plumbing and Heating Paramedics and received excellent…read moreservice and a fair price, they were first on my list when I found an outdoor water faucet frozen after the winter's cold weather. A technician came out and inspected it. He said he needed to turn water off to the whole house but probably would run into a problem with the shut off valve, and recommended that be replaced also. The total bill was going to be almost $1000. I wanted to think about it so paid him $85 for a service call and told him I would get back to him in a few days. In the meantime I spoke with a friend who has some plumbing knowledge and he told me how to make the repair. I didn't need to shut off the water at all. It cost me less than $6 and took about 5 minutes. I definitely feel I this technician was trying to swindle me. I called the owner and asked to speak with him to give him a chance to rectify the situation, but after leaving a message because he wasn't available never got a return call. I would avoid these people because now I sincerely questioned their honesty and/or competency.

We needed work to repair a leak in our meter pit. I called on Sunday to make an appointment on…read moreMonday. promptly answered appointment made 9-11 next day. Jeff arrived and explained what was needed. Very professional, polite, good guy. we have found our go to plumbers.

This is an awesome company! Like most homeowners, I've dealt with good contractors and bad ones…read more This company is one of the very best! Communication was awesome, no surprises, great quality of work, and just an overall nice experience! We chose to redo our first floor bathroom tub/shower with a walk-in shower and enjoyed selecting our tile, glass doors, fixtures to our taste. We have an identical bathroom upstairs but upgrading to a newer tub/shower - we will 100% be using Justin Dorsey Plumbing for that project as well! Michael Rodgers was our project manager, and we plan to request him specifically.

After using a local company that turned out to be dishonest, I called Polley's Perfect Seasons and…read morehave been calling on them since. They are honest, straight forward, comical, and hard working. If you don't understand something, they will explain in detail details for you what you want to know. They have serviced past air conditioning units. In our current home, we had our furnace and air conditioning replaced in January and today they replaced our water heater. They are always quick to answer and reply to any messages or phone calls. They make sure everything is done right, and they filled holes that we didn't know we had in the wall behind the water heater for us. We 100% recommend them. Thanks Jim, Zach, and Tony.

Polley's was the best decision I could have made when choosing my HVAC company for my new home…read more They are fast and efficient and do amazing work. I was able to call and get same day service. Jim, Zach, and Tony are amazing and very knowledgable and honest guys. The sweet lady who answered the phone and helped schedule me was also very nice and patient with me. Overall, great job to Polley's and I will happily recommend them to all of my friends and family!!!

Chris was right on time, kept me up to date what he was doing and did a great great jobread more

This company took advantage of an elderly lady who doesn't understand anything about what they were…read moreselling. They charged her over $500 for a garage disposal replacement and disposal fee ( which was probably just tossing it in their dumpster )! And then tried to up sale other items at ridiculous pricing! Completely understandable business practices!

Excellent customer service! I was able to schedule an estimate and work very easily. They came out…read moreto repair a slab leak and replace a water heater and it was all done in one day! very efficient, courteous and professional.

From the owner: Local business with years of experience. Call us know for availability and appointments. read more

On August 20, 2025 Mr. Quik came out for our annual HVAC inspection and confirmed what we knew this…read moretime last year, that we would need a new AC unit. Close inspection was done and followed up by one of their trusted advisors whom we've come to know over the years. Our new system was installed the very next day. The two guys who came out were thorough, neat and complete. One was inside for the breakdown, while his partner was outside preparing for the transition of the unit with removal, new pad and ultimately seating the new unit. They had it all up and running within about 4.5hrs. They cleaned up after themselves, explained everything to me and were on their way. We couldn't be more happier and can tell the difference between the old unit and the new one, complete with a new Ecobee thermostat. We've been using Mr. Quik for about 8yrs now and have been completely satisfied with the service, preventative maintenance and sales when it's been warranted.

I would give this company zero stars if I could! We had a new HVAC system installed in September,…read morebut the whole insolation process took untill January. First off the sized our furnace too big for our home. They sold us a unit to cool and heat 3000sq feet, and our home is half that size. September was when I started ill with headaches and respiratory issues. I needed a lung biopsy. Biopsy showed no bacterial of fungal infection. Doctor said it was air contaminates causing my breathing problems. That was October. Christmas rolls around and I'm still ill. April we call someone to look at our water heater he informed me their is a gas leak in the basement coming from he HVAC system. I called Mister Quick immediately, Nick informed me that when the HVAC system was installed it was installed improperly. It was leaking gas in 4 different locations from the gas pipe to the furnace. He spent 3 hours repairing the installers mess ups. I immediately started feeling better. The facial swelling and headache went away. 9 days free from a gas leak in my home and I'm feeling much better. My husband said our home could have blown up and that's also what the gas company told me when I reported Mister Quick. I live in Brown County and from now on when we get anything new added to our home we are going with a local company that has our best interest in mind.

Prompt response to my requests for service; trained professionals always sent to my home; friendly…read moreand courteous inside my home and property. I plan to utilize their services again. A bit pricey, but quality work is important to me.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.

Mike is awesome! I had a big job, and Mike took care of it proficiently at a reasonable price. I…read morenow call him for all my plumbing needs.

Mike came out about an hour after I called for service. He was on time and extremely professional…read more His work was exceptional. I will definitely use him again.