Mike and Mike (father and son) are exactly the kind of plumbers I've been looking for! I am so grateful that I found them. I have had such terrible experience with these large companies who seem like their first priority is sales. One of these large companies (ARS) came out when I had a clog, after they did their troubleshooting they told me that I was going to need a clean out installed and quoted me $4300 for the job! Mike Terry came and was able to figure out that it was just a soft clog in the toilet!
Unfortunately, they took my word about the clog being outside, that I needed a new clean out. Because I trusted the word and work of that guy from ARS. And because it was a Saturday, we just jumped right into them doing the work. After they installed the clean out, I tried to flush, and we realized that the clog was inside the house. Mike told me that it would've been a simple fix, they could have removed the toilet & unclogged it. They also fixed some fittings for a toilet that was installed improperly. They said for all that work it would've been about $600, but it ended up being a lot more than that because I had to pay them to install the new clean out that I didn't need!
Considering how much work they ended up doing, getting out a soft clog, re-fitting a toilet, and installing a clean out, it was still over $2000 less than what I was quoted from ARS for just the clean out!
So even though it's unfortunate that I spent more than I needed to, these guys really did their best to try to keep the price as low as they possibly could. And it's definitely not their fault that I spent more than I needed to. I blame ARS for either their ignorance or their greediness, and I blame myself for believing them. If I would've just started with Mike Terry from the start, this would've been a much less frustrating week and I would have over $1000 more in my bank right now.
The Mikes are honest and good at their job and helped me save a lot of money. I'm relieved that I have found a reliable plumber! Apparently that's not an easy thing to do these days. read more