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    Thompson Plumbing

    5.0 (1 review)
    Open 7:00 am - 4:00 pm

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    Plumbing inspection

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    4 years ago

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    Stinson Plumbing - Stinson Plumbing LLC Logo

    Stinson Plumbing

    (12 reviews)

    Would give them zero stars if I could. Called their office and asked if they charge for estimates,…read morethe lady at office said when plumbers show up they would tell me if their was an estimate fee. I explained I dont want anyone to come out if there is an estimate fee. Later that day got a call from the plumbers saying they were in the area and they were coming by if I was home. So I said sure. They showed uo, didnt mention anything about a esrimate fee and started looking at my new build issues from the previous plumber who didnt finish. They threw out a verbal $14,000, could be more and I said I will contact them if I decide to hire them because had 3 more companies looking at issue. They left and I hired someone else that was about $6000 cheaper. Few weeks later I received a bill for $225 for estimate. I called them and explained No one ever mentioned they charged a fee for estimate, even when I specifically asked the question to the office worker on initial call and told them not to come out if they charged a fee. They said it didnt matter, I am to pay for their time spent providing me an estimate. Very unprofessional service and not trustworthy!

    they saw me coming, had main leak after meter was changed. charged me $400 to look for it, told me…read morethat I would get credit for that if they did work. Not. They spent first day digging up and destroying my line, then they figured I needed a quote.....good timing huh? twice what I was expecting. was told line was wrong kind and wouldn't pass inspection, highly doubt there was any inspection. anyway, they waited until the next morning to finish and expected payment right then and there, had to leave work to meet them, felt mob like. the only thing missing was the gun. Stay away.

    Sullivan’s

    Sullivan’s

    (3 reviews)

    I'll tell you my experience you decide if you wanna work with these people, they came out to my…read moremom's house, who is 89 years with dementia and had to snake the sewer drain on dec 17th. The charge $335 which I thought was a little excessive just to snake a sewer line. We paid it and I said well that gonna fix it. On December 29, they had to come back out because the same pipes were backed up again. They charged her another $300. I thought that was a little excessive and when I asked about it, Tammy, the owner said you're more than welcome to take your business somewhere else, Well, that's what I'm going to do and I suggest if you're reading this review, you might want to think before you deal with these people tell me an attitude of arrogance. Looking at the reviews below, I'm assuming I'm not the only one that's having this issue and their arrogance!!!

    I requested a quote for a replacement of an old heat pump. 2 guys came out and knew their business…read moreand work end pretty good, we went over some options and I was told they'd turn in the info for a quote next week. In the mean time, I also spoke with their boss or the owner, not sure which she is, about this not being a priority wanted it done in September versus middle of August, I was trying to get ahead of a potential failure. I never heard from them, no quote nothing, I reached out again to her and still no reply. Pretty much ghosted me!!! So, I turned my business to Rite Temp out of Marion, within a 10 day period from, on site quote, to replacement, tested and running, I am very impressed with Rite Temp.

    Ballard Plumbing Service - Custom shower installs!

    Ballard Plumbing Service

    (2 reviews)

    The reason I'm giving 1 star is bc I can't give 0. I had an issue with a lot of water under the…read morehouse and some collapsed drains, I told them what was going on, and was told "we'll be there Friday morning". I asked if they at least wanted to come to look at it first and give me an estimate (this was on a Monday). Was told "that's not necessary; if we need anything when we get there we'll run up to Lowes for it". I called again Wednesday to confirm Friday's schedule because I was going to have to pay for having the water pumped out before they could work on it, and asked AGAIN if they would come look at it to make sure they knew what they were looking at and would have needed materials; was again told "it's not necessary, we'll take care of all of it when we get there, and we'll have it done that day". I paid $650 to have the water pumped out on Thursday evening so it would (theoretically) be dry for them to work on Friday. The crew got here Friday morning, looked at it, called the office, and the office called me back and said, "We're not going to do it. It's going to be a big job and we've got several small jobs we need to do instead". SERIOUSLY? I asked what I'm supposed to do, and she snipped "I suggest you call somebody else!" So they cost me $650 for pumping that had to be done AGAIN because they didn't do the work they confidently stated they WOULD do. NOT GOOD BUSINESS. I told the person who'd recommended them (it was actually the business owner of the pumping company) what happened, and he said "I never would have recommended them if I'd known they were going to do you that way!"

    Do not use these people. We called them for a leak with our ice maker line under our kitchen. We…read moreasked that they replace the tubing. They not only didn't replace the tubing - two incompetent technicians took a 3 hr joyride to "Lowes" which is 5-7 minutes from our home - at our expense - to buy this part. They didn't replace the tubing AS ASKED but did a crappy patch job. Without apology they charged us $560 for this. The woman who we spoke to on the phone was rude and unapologetic about the expense. They refused to offer us a quote beforehand. Within 2 weeks the line began spraying water again and this time with a vengeance. So rather than call them back to fix their incompetent work, we are doing it ourselves. OUTRAGEOUS. DO NOT USE.

    Thompson Plumbing - plumbing - Updated May 2026

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