Horrible sales experience, horrible service, all around a very shady and unpleasant experience. They will try to put every hidden fee imaginable into your final selling price for a car. Funny how while their sales representative was "doing everything he could" to get me the "best price possible" with my credit union, I was on the phone with them myself. Go figure, we both had credit approval for the exact same car, with the exact same trade in value... But they showed 9.8% interest vs my 4.2%. They also showed a sale price of $24,890 for a base model Corolla WITH the $6,000 trade in vs my $12,870 with the same trade in (car was only listed at $18,870 MSRP, so how the heck does it come up to $30,890 with a $6,000 trade in???? Keep in mind, the loans were BOTH APPROVED THROUGH THE SAME CREDIT UNION. Obviously trying to sneak in additional $ on the price of the car. SHADY!
Needless to say, I accepted the terms that I HAD gotten from the credit Union, and declined their offer".
Next, I went into the service department after 5,000 miles had been accrued to get my oil changed. They did it and told me that I am ineligible for the 10,000 mile service since they only change the oil every 15,000 miles. What!? They NEVER EXPLAINED THAT AT THE ONSET AND STOLE A GUARANTEED SERVICE FROM TOYOTA CARE FROM ME.
DON'T TRUST THESE SCUMBAGS WITH YOUR CAR OR MONEY read more