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    Thompson Organization

    2.3 (3 reviews)

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    7 years ago

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    Alicia H.

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    9 years ago

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    Alicia H.

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    13 years ago

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    Autorent of Doylestown

    Autorent of Doylestown

    4.0(7 reviews)
    1.3 mi

    I called autorent a little over an hour before they were closing on a Saturday. They were not only…read moreable to accommodate us for what we needed, they did not make us feel like they were inconvenienced by the late day request. There were extra fees due to needing an additional driver/mileage but they were transparent with us about all costs as well as the hold on the credit card. I called at 1:45P and we had all of the paper signed and car by 2:30P The rental drove nicely while we had it and drop off was easy. Since we used the drop box they mailed me a receipt with itemized charges I would definitely use autorent again and highly recommend them.

    Autorent saved our vacation. We had a fall trip to South Carolina planned, rental reserved with the…read morecompany down the road back in April. Apparently a reservation wasn't good enough for them to hold the vehicle I needed. I called Autorent in a panic last minute for a vehicle that would seat 6 and have room for our luggage for two weeks. We were looking for an SUV when Rebecka at Autorent suggested a mini van as they are often overlooked. I guess you dont get style points in a mini van but at that point I didn't care. They had a Chrysler van with way more room than I was expecting and the price was way cheaper than what I was going to pay at the other rental place. The entire staff was very helpful when we arrived, the process took a total of 10 minutes and we were on the road. So glad we discovered Autorent and will be using them exclusively in the future.

    Hertz Rent A Car

    Hertz Rent A Car

    1.8(5 reviews)
    0.9 mi

    Hertz knows there is an epidemic of car break-ins, but no only did they charge me over $1,200 for…read moremy two week rental, but the car window was broken and they want me to shell out the extra $300! The woman at the counter practically forced us to get extra services for the car...$150 toll charge? DO NOT USE HERTZ!!!

    Hertz in Doylestown PA has atrocious customer service and fraudulently overcharges their customers…read more On February 5, 2018 I rented a Rav 4 from associate Eric. Prior to signing, he told me the cost will be $7/day plus $21.99 for basic insurance coverage. At no point prior to my signing the agreement did he tell me that the $7 a day was contingent on my insurance coverage. Apparently the full price of the car was a whopping $36/day + 21.99 insurance. This is an outrageous price for a car rental. But I was never informed that it would actually cost $30 more than I agreed to. Had I been told this, I would have chosen a less expensive car. I had the car for 18 days. I expected to pay $521.82, but without warning was charged $1288.67. For some reason, in addition to being charged more than agreed, I was also charged for 20 days instead of 18. When I called to question this, associate Eric agreed that he made a mistake and would contact his area manager to correct the problem. He said he would call me back that same day. He never did. I called him 2-3 times a week looking for an update. Each time he had said he spoke to his manager and was working on it, and would call back. But never did. Finally after 3 weeks of my frequent calling he said a refund would be processed. I asked if I could speak to the manager myself, but was not permitted to. But again I was told I would be called back, and again, wasn't. Now, a week later, Eric says he is surprised that the refund hasn't been processed yet. I asked how much the refund would be for, and he didn't know. He kept me on hold for 10 minutes - supposedly speaking with the manager. And again has asked me if he can call me back. I was charged $766 more than I should have been, have not had a resolution for a month, and have never been given an update. In my opionion, this is absolutely unacceptable and I think everyone should avoid this company.

    Avis

    Avis

    2.7(3 reviews)
    0.8 mi

    I've been renting cars from this Avis location for many years. When my family come into town they…read moretoo rent from this location. His prices are always reasonable and the vehicles he provides are tasteful. I would highly recommend this Avis Car Rental location.

    Not a 1 for the pick up place but the drop off. Dirty, looked like a hole in the wall, no…read morecertificates no pictures of happy customers, you know the magazine stuff. The staff or agent was unhelpful and unknolegable. So this is the shirt version. We broke down at a rest stop... we got a taxi...we got a car from avis..1 way..I contacted the drop off place explained my situation and ask several times what can I do, not once did the agent advice me that if the car was not back by 4:30 I would be charged for every hour. Mr agent man advised me that there is no drop box place closes at 6...that if car is not at drop off by closing I would be charged 90.$$$ or could rent vehicle for a day at 44/something so did go over options again provided by avis...advised mr.agent that I would be there before it closed I would figure a way After getting someone to pick up my child leave work early and get the car back by 5:15. I was told that I was going to be charge for an additional hour at 71.41 plus tax= 187.84...REALLY. do I look like a total nimrod? I would have rented the car for another day and would have been less aggregate. So mr agent tells me to ms barb who left at 5 and ms? Can't help but to call back. I have worked for customer services for 30 years and never would I advise an upset customer to call back.. Anyway never again until my tomorrow conversation..use Enterprise!

    Thompson Organization - carrental - Updated May 2026

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