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    Thompson Gas

    2.2 (22 reviews)

    Services - Thompson Gas

    Propane

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    5 years ago

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    5 years ago

    Today is not the day to ask for a review. They let us run out of propane and the staff has not been all that helpful.

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    Suburban Propane

    Suburban Propane

    (2 reviews)

    I signed on with Suburban for a $1.80 a gallon several years ago and trusted they would be a fair…read morebusiness to work with but their price per gallon rate has gone up to more than $3.00 more than other companies in town. The last load that was delivered was at $6.56 per gallon which I was not informed of and I believe is highway robbery, I contacted the company and they refused me a refund but offered to reduce my rate on my next delivery to $2.39, you do the math! Not doing business with them in the future. Be warned!

    It took this company a month to pick up their tank from our property. We bought a house in…read moreBrooktrails and sadly acquired the tank with the house but after just a few phone conversation with this company I knew I did NOT want to do business with them. Staff is pretty rude. They came to the house once, my car was in the drive way so they couldn't get to the tank. However, I was never called to be informed of this visit. They said there was lady at the house who didn't speak English. Right! She wasn't the one that called you in the first place. So I would have appreciated a call. I called this company about 6 times before I could got an answer. The Lakeport off never answers their phones, calls get sent to NY. Then NY says someone from Lakeport will call you back, NOT. This company wants a 3 year contract, hmmm. Their propane prices are more expensive than others around. So glad I didn't get caught up with this company.

    Kemgas Propane Service - Kemgas Propane Delivery Truck

    Kemgas Propane Service

    (14 reviews)

    I've been a very happy Kemgas customer for nearly 10 years, but they truly went above and beyond…read moreyesterday (the day after Thanksgiving) to rescue our holiday weekend. Our propane tank gauge read 30% full, so I was waiting to order a refill until Spring, but then on Thanksgiving Day (luckily just after we finished preparing our multi-course family feast) our propane RAN OUT -- no stove top cooking, no fireplace (our sole heating source), no hot water. I called Kemgas Friday morning, left a message with their emergency service, but since their office was closed for the holiday, I figured we were out of luck (and heat) for a few days. Imagine my surprise when, less than an hour after my message with their emergency service, I received a call from Kemgas informing me that they had a driver in my area that day who then arrived within 90 minutes to refill our tank and then took the time to help re-light our various propane fixtures. (He also diagnosed the problem with the gauge -- banged in a few times and then it correctly read zero.) It's this kind of customer service that will make me a Kemgas customer for life. Many thanks!

    Called when tank was at 15% was told they needed to inspect on Wednesday and it would be filled on…read moreThursday, now Saturday and the 80 year old tenants have a home that 39f inside and rushing to grab space heaters to keep warm for the big storm that's supposed to hit tomorrow. Called service and they said just wait, they said they showed up but at 0% they didn't.

    Thompson Gas - propane - Updated May 2026

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