I went into McLaren's a few days ago looking for bathroom lighting. I was asked a question about…read moreelectrical boxes.. I was not quite sure but I was given the feeling that I should. The man that served me seemed to be in a rush to serve someone else that had just come in. I felt that I was not classy enough and that my request was to minimal to be of any importance. I had told this salesman that I had two pendant lights I was changing out... he kept insisting that there was not much light.. and I said..yes...there is.... but he was not acknowledging what I had said. I felt that the store is snobby...and another shop I went into said they heard this a lot about McLaren's.. Doreen.

We purchased our lighting fixtures from McLaren Lighting for $3,200 when renovating our home…read more Within three or four years, 18 out of 24 ceramic sockets in most of these expensive halogen fixtures burned out. When I went back to McLaren to ask what could be done, they told me it was a common problem but the sockets could not be repaired or replaced. I was told that because the manufacturer's warranty had run out, McLaren would do nothing for us. I understand that most retailers would take the same approach. However, McLaren charges a premium price that is up to ten times higher than purchasing the equivalent product online or at a big box retailer. We decided to patronize McLaren despite the extra cost because we wanted to support a local business and to have support if there was a problem. With respect to the latter, we were clearly very mistaken. Be advised that, despite the premium prices they charge, McLaren will not stand behind their product beyond the manufacturer's warranty. Furthermore, they obviously do not invest sufficient effort, if any, to ascertain the quality of their product before recommending it to their customers. In other words, there is no value added over buying online, which is where we will be purchasing the replacements for the defective junk that McLaren sold us. The one positive thing I can say about McLaren Lighting is that their staff were very polite when dealing with me and my concerns.

Highly recommend. Knowledgeable, efficient and perfect outcome. Thank you Josh for going above and…read morebeyond fixing my cast iron unique lamp. You are going to get a lot of recommendations from me. And thanks Chad for the friendly Chat. All round wonderful experience.

This is the place we bought our Track lighting a few years back , was never really pleased with it…read more(very very expensive for basic track lights with we found later specialized bulbs), but I installed it and it works. Then I had three of these expensive bulbs that no other store in Victoria or online carries, go within a few weeks of each other. So I head back to Pine Lighting, two guys at the counter, 1 greeted me as I came in, and he was very friendly and helpful, the other guy sat at the counter, pretending to be on the computer but had his phone leaned against the computer screen while he was watching some game, tried to make some small talk with him, but guess whatever he was watching was more important that maintaining and customer relations.. $45 for three bulbs, and left really feeling as though my business was undervalued...can see why this place is devoid of customers. Next time any of the bulbs blow on these tracks, they are going to be removed and upgraded with something from a local business that has better customer service.

very expensive they sell there scratched display models and lie that this is new…read more when they say pick up tomorrow be care full Vancouver lighting on bridgport is way better.

We have shopped at LV Lighting over the past 2 years. Purchasing light bulbs and lamps. We have had…read morefriendly knowledgeable service.

I like what McLaren Electric has for sale, good quality and good sales. Unfortunately the service…read morewas crummy and they commonly do not have items in stock. I have been in five times and was able to make only one purchase at the at store, I made the other four purchases elsewhere. The last time I was shopping the person who served us was not interested in doing more than finding out that their store was out of stock. Not interested in checking with other stores or ordering from the supplier. In fact, actively discouraged me from either. I am lookin for other stores, I do not think I will be back.

From the owner: Leaders in Lighting since 1960, Our mission is quite simple: provide an outstanding customer…read moreexperience while offering the most extensive and unique lighting selection in Canada. Leading industry brands only available at Mclaren Lighting, such as Kuzco, Minka, and Hammerton We are The Leaders in LED Smart Homes & Smarter Living Certified ALA Lighting Consultants Custom Bespoke Design: lighting as unique as you are. LEED & Environmental Design for commercial projects

Not open on Saturday or Sundays, weekday only open to 5 are you serious!…read more Lots of lightning stores open for customers !

It's a nice place with a good selection of lights and fans…read more Their customer service is lack luster. I've decided to let my buying power speak for me and cancel the order. I don't think that I'll be back :( Lights out Erin (manager) took a sincere interest in my problem with their customer service and has rectified the issue. I am disappointed that the sales person wasn't as keen to ensure my satisfaction but am soothed that someone there cares. I am satisfied with the result. Thank you Erin

Luminosa Light Designs - A True Standout in Service and Dedication…read more Coming in off the street with a quirky, hard-to-solve problem, I wasn't sure what kind of help I'd be able to get. But Carmen at Luminosa Light Designs jumped in without hesitation. After more than 45 years in the construction industry, it's rare -- and refreshing -- to meet someone who offers their time, energy, and expertise without any guarantee of compensation. She tackled the challenge of tracking down a reluctant supplier and worked tirelessly to find a solution and fair pricing. Her passion for what she does, her professionalism, and her deep knowledge of the field are simply unmatched. Thanks to Carmen, I didn't just find a solution -- I found a team I'll be loyal to. I'm not just a customer now -- I'm an advocate for life.

We have been using Luminosa on our renovation projects and found them very knowledgable and…read moreresponsive. We have moved all our lighting business to Luminosa

Horrible customer service. 2nd day of waitino on Julie G. to get manager approval for a sale price…read morelisted on their website that they have yet to honor. False advertising and poor service!

Hometown businesses with that good old fashioned customer service are hard to find nowadays, but…read moreLamps Plus hit it out of the park tonight. I brought an elderly and disabled friend there today because she just needed a lightbulb changed in her old lamp from the 1970s. The young lady who helped us was so sweet, and went the extra mile to take time with my friend and understand what she needed and listen to her stories. She found the correct bulb (an unusual size and wattage) and when it came time to check out, she said, "You're good to go." My friend kept insisting on paying, but the employee was adamant - said to enjoy our day and come back soon. It really was an exceptional experience. You just don't get that much anymore. I've been a customer at Lamps Plus for several years, but they've earned me for life after today.

What a great find! And by that, I mean Mark!…read more I broke my glass shade on my banker's lamp. I assumed I could replace this myself. Who knew? Not me, evidently--this can be very complicated including wires being too short to re-establish even if you do know wiring. (The shade had to be replaced involving wiring?!!? Why yes it did, which is why I needed someone like Mark.) Knowledgeable, informative, engaging, listens and communicates well, dependable and helpful--we had to commute from Bellingham, and he worked with us to serve our needs so that all was timed right. Delightful to chat with, quality workmanship--new happy lamp and very pleasant experience!!!

Had two lamps repaired. Easy to deal with and work was completed at what I thought was a fair price.read more

While sauntering along Main Street this weekend I came upon this little gem. Nineteen Ten is a…read moreboutique filled with many unique and interesting items for the home. These include, but are not limited to, cards, rugs, workshop cage lights, wooden stools, cardboard house kits, prints and cushions from local designers, welcome signs, and various other useful and beautiful items. So the next time I am desperate for a gift for the person that has almost everything I think I will head back here. Plus they carry a small assortment of Christmas ornaments (my kryptonite) that I can ogle.

Nineteen ten just opened where Legends used to be. It's a very cute space, the size of Much and…read moreLittle but more like Old Faithful with its rustic brushed metal dining chairs and lighting fixtures. The lights are definitely the main focus, right now anyhow, and they are gorgeously unique, not over the top expensive. The service is quietly friendly and thoughtful. My favourite item was a bird smoke alarm in a wooden frame that would look great on any book or kitchen shelf for 80 dollars. It is definitely a welcome addition to the reiley park area with its gaudy antique shops and stupid expensive "Scandinavian" one (you want how much for that uncomfortable old chair?). They are currently having 10% off first purchase sale, so hurry on over! (13 of 30))

We had the distinct pleasure of meeting with Sarvjeet Singh, Chaman and two other team members in…read moreregards to purchasing lighting fixtures and chandeliers for a custom home in we are building. The level of service and commitment to assisting us in getting exactly the lights we wanted was unbelievable, we visited more than six (6) different show rooms in the lower mainland/Vancouver area looking for the perfect fit. Unfortunately we were met with lack or interest or service, very high pricing, etc. These folks took service and value to the next level, they truly paid attention to our needs, going above and beyond to ensure price, and quality fit our needs. I would recommend going only to meet with Sarvjeet and his team, they don't just care about a "sale" they are in business to build lasting relationships with their clients. They certainly have gained our business and we look forward to working with them in the near future on other projects. Many Thanks and many Best Wishes for continued success to all the folks at SM Lighting & Bath Design. Eric C Abbotsford BC